Random BSODs on new custom built pc error 0x00000f4

[eags72]

That's fine.

Can you uninstall the following programs and test the system.

Start Menu\Programs\MSI\Command Center    Public:Start Menu\Programs\MSI\Command Center    Public    
Start Menu\Programs\MSI\Fast Boot    Public:Start Menu\Programs\MSI\Fast Boot    Public    
Start Menu\Programs\MSI\Live Update    Public:Start Menu\Programs\MSI\Live Update    Public    
Start Menu\Programs\MSI\NetworkGenie    Public:Start Menu\Programs\MSI\NetworkGenie    Public    
Start Menu\Programs\MSI\Smart Utilities    Public:Start Menu\Programs\MSI\Smart Utilities    Public    
Start Menu\Programs\MSI\Super Charger    Public:Start Menu\Programs\MSI\Super Charger    Public

I can but they all came from the disc that came with the motherboard. Should i still uninstall them?

 

[Boozad]

Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.

 

[eags72]

Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.

ok ill get back to you if i have problems after they are uninstalled. thanks!

 

[Boozad]

No problem, keep us posted.

 

[eags72]

No problem, keep us posted.

I recently got a few more bsods. Here is the new log for them

 

[Boozad]

Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

 

[eags72]

Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

ok should i switch out the ssd cable or the hdd cable?

 

[Boozad]

The SSD cable, presuming that's where your OS is installed.

 

[eags72]

The SSD cable, presuming that's where your OS is installed.

ok ill get back to you

 

[Boozad]

OK. It's definitely something in that area seeing as the Windows install and the SSD themselves have shown no errors. It's a possibility it may be the SATA controller on the motherboard but hopefully a replacement cable will resolve the issue.

 

[eags72]

OK. It's definitely something in that area seeing as the Windows install and the SSD themselves have shown no errors. It's a possibility it may be the SATA controller on the motherboard but hopefully a replacement cable will resolve the issue.

I found a spare cable and i switched it out with the old ssd cable and i also plugged it into a differerent sata port than it was originally plugged into. so if a problem with the motherboard connection would i have to replace the whole motherboard?

 

[eags72]

OK. It's definitely something in that area seeing as the Windows install and the SSD themselves have shown no errors. It's a possibility it may be the SATA controller on the motherboard but hopefully a replacement cable will resolve the issue.

and is it worth nothing that although this is not a bsod, after i switched the cable and port that the ssd was plugged into i booted my pc and after the bios screen it said i should reboot and select a boot drive or press a key to boot from a disk. i fixed this by again switching the port that the ssd plugged into

 

[Boozad]

so if a problem with the motherboard connection would i have to replace the whole motherboard?

We'll have to see how it goes. It's a possibility but we don't know if that's the problem yet.

and is it worth nothing that although this is not a bsod, after i switched the cable and port that the ssd was plugged into i booted my pc and after the bios screen it said i should reboot and select a boot drive or press a key to boot from a disk. i fixed this by again switching the port that the ssd plugged into

That's normal due to the disk being plugged into a different SATA port, you'd have been able to select the SSD in the BIOS.

 

[eags72]

so if a problem with the motherboard connection would i have to replace the whole motherboard?

We'll have to see how it goes. It's a possibility but we don't know if that's the problem yet.

and is it worth nothing that although this is not a bsod, after i switched the cable and port that the ssd was plugged into i booted my pc and after the bios screen it said i should reboot and select a boot drive or press a key to boot from a disk. i fixed this by again switching the port that the ssd plugged into

That's normal due to the disk being plugged into a different SATA port, you'd have been able to select the SSD in the BIOS.

Im still getting blue screens. Thanks for all the help with this!

 

[Boozad]

Another I/O error. I'm going to ask for some extra eyes on this to see if I'm missing anything.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800b283b30, Terminating object
Arg3: fffffa800b283e10, Process image file name
Arg4: fffff80002f7f940, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800b283b30

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

2: kd> !devobj fffffa800b283b30
Device object (fffffa800b283b30) is for:
 fffffa800b283b38: is not a driver object
 DriverObject fffffa800b283b38
Current Irp fffffa800b283b48 RefCount 0 Type 00040001 Flags 0b284e48
Vpb fffffa800a0d6e48 DevExt 00000000 DevObjExt 00060107 
Characteristics (0xfffffa80)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_CHARACTERISTIC_PNP_DEVICE, 
                              FILE_CHARACTERISTIC_TS_DEVICE, FILE_CHARACTERISTIC_WEBDAV_DEVICE, 
                              FILE_CHARACTERISTIC_CSV, FILE_DEVICE_ALLOW_APPCONTAINER_TRAVERSAL, 
                              FILE_PORTABLE_DEVICE
                              Unknown flags 0xfff8c200
AttachedDevice (Upper) fffffa800b283b48fffffa800b283b48: is not a device object

In the meantime can you perform a clean boot and test the system. http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Also could you try performing a Startup Repair http://www.sevenforums.com/tutorials/681-startup-repair.html

 

[essenbe]

eags72, Would you check and make sure your SSD has the latest Firmware installed? Crucial SSD Firmware Updates

Would you please go into BIOS and check what the Sata Controller is set to (IDE,AHCI or Raid) Then set optimized defaults. After that go back to the Sata controller and make sure to set it to whatever it is set to right now or it won't boot, Make sure your Ram is set to manufacturers specs for the timings, frequency and Dram Voltage, set your boot order save and exit.

Also, do you happen to have a spare hard drive we could try if this does not work. If you have a local computer shop, I would suggest a new sata cable just to be sure. They are pretty cheap. if you have or can borrow a known good working hard drive from someone, I would like to try a minimal test clean install and see if you have the same problems. If you can get those items, please let me know and I would like to guide you through the process. What I want to do will not bother your current install at all.

Please go into Device Manager and expand disk Drives and IDE ATA/ATAPI controllers and post a screenshot for me. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[essenbe]

eags72, I just noticed a lot of errors you are having with the NVidia streaming, which is part of the GeForce Experience. Would you follow this tutorial and install nothing except the Graphics driver and PhysX.
http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html

 

[eags72]

Another I/O error. I'm going to ask for some extra eyes on this to see if I'm missing anything.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800b283b30, Terminating object
Arg3: fffffa800b283e10, Process image file name
Arg4: fffff80002f7f940, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800b283b30

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

2: kd> !devobj fffffa800b283b30
Device object (fffffa800b283b30) is for:
 fffffa800b283b38: is not a driver object
 DriverObject fffffa800b283b38
Current Irp fffffa800b283b48 RefCount 0 Type 00040001 Flags 0b284e48
Vpb fffffa800a0d6e48 DevExt 00000000 DevObjExt 00060107 
Characteristics (0xfffffa80)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_CHARACTERISTIC_PNP_DEVICE, 
                              FILE_CHARACTERISTIC_TS_DEVICE, FILE_CHARACTERISTIC_WEBDAV_DEVICE, 
                              FILE_CHARACTERISTIC_CSV, FILE_DEVICE_ALLOW_APPCONTAINER_TRAVERSAL, 
                              FILE_PORTABLE_DEVICE
                              Unknown flags 0xfff8c200
AttachedDevice (Upper) fffffa800b283b48fffffa800b283b48: is not a device object

In the meantime can you perform a clean boot and test the system. http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Also could you try performing a Startup Repair http://www.sevenforums.com/tutorials/681-startup-repair.html

eags72, Would you check and make sure your SSD has the latest Firmware installed? Crucial SSD Firmware Updates

Would you please go into BIOS and check what the Sata Controller is set to (IDE,AHCI or Raid) Then set optimized defaults. After that go back to the Sata controller and make sure to set it to whatever it is set to right now or it won't boot, Make sure your Ram is set to manufacturers specs for the timings, frequency and Dram Voltage, set your boot order save and exit.

Also, do you happen to have a spare hard drive we could try if this does not work. If you have a local computer shop, I would suggest a new sata cable just to be sure. They are pretty cheap. if you have or can borrow a known good working hard drive from someone, I would like to try a minimal test clean install and see if you have the same problems. If you can get those items, please let me know and I would like to guide you through the process. What I want to do will not bother your current install at all.

Please go into Device Manager and expand disk Drives and IDE ATA/ATAPI controllers and post a screenshot for me. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

eags72, I just noticed a lot of errors you are having with the NVidia streaming, which is part of the GeForce Experience. Would you follow this tutorial and install nothing except the Graphics driver and PhysX.
http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html

yeah, I can do all this I'll get back to you after it's all done. But when my computer restarts it tells me to select a boot device, but when I go to the BIOS settings and switch the boot device to my ssd and reboot my pc, it freezes before I can even get to the BIOS screen. My only temporary solution to this problem so far is to switch the port that the ssd is plugged into but every time I restart my computer I need to do this and it would help to find a solution to this. Thanks for all the help guys!

 

[eags72]

eags72, Would you check and make sure your SSD has the latest Firmware installed? Crucial SSD Firmware Updates

Would you please go into BIOS and check what the Sata Controller is set to (IDE,AHCI or Raid) Then set optimized defaults. After that go back to the Sata controller and make sure to set it to whatever it is set to right now or it won't boot, Make sure your Ram is set to manufacturers specs for the timings, frequency and Dram Voltage, set your boot order save and exit.

Also, do you happen to have a spare hard drive we could try if this does not work. If you have a local computer shop, I would suggest a new sata cable just to be sure. They are pretty cheap. if you have or can borrow a known good working hard drive from someone, I would like to try a minimal test clean install and see if you have the same problems. If you can get those items, please let me know and I would like to guide you through the process. What I want to do will not bother your current install at all.

Please go into Device Manager and expand disk Drives and IDE ATA/ATAPI controllers and post a screenshot for me. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

ok so the boot drive problem I had a few minutes ago was somehow solved, I think. So my controller is set to AHCI but I don't know how to set it to optimized defaults. I also don't know how to find the RAM settings. I don't have a spare hard drive but I did have a spare sata cable that i switched in for the ssd connection a bit ago. I could get another one if needed. I did what it said for the NVIDIA setup and the screenshot is attached.