Solved windows is suddenlly and randomly corrupt, major problems please help!

midobatsu

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hello,

let's start off at the beginning, my computer started acting strange about 3 days ago. not sure what caused it as the last thing i was doing was playing terraria. the next day it was suddenly acting up.

I'll explain what suddenly started happening, as much detail as i can remember. when i first started my computer up i was closing the start up programs i dont always use like himachi and a java update i ignored at the moment but missed and hit probabilities and it started loading, but nothing opened i then tried to right click it to close it but nothing would happen. after shrugging it off i tried to open steam which would just give me the loading image by my mouse but never open it, at that point i tried to open control panel via ctr+alt+del but it would not pop up,a bit frustrated i tried to restart the computer but it also did nothing so i forced shut down by holding the button down.

the next time i turned it on it worked normally and opened steam and terraria, after my game session i went to turn off my computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.

after all this i tried disk cleaning and defraging (was 10% fraged) after that i did a scan with malware bytes, which came up with nothing.after that i did a avast virus scan which came up with 1 infection which i stopped short to get rid of, avast then suggested a boot scan which i did, and after it finished it found 7 infections and a lot of corrupted files (mainly old steam mods or maps)most of the infections were java related and a Trojan in the windows temp folder. after putting them in the chest i restarted and tried once more to see if it had fixed my problem. it was working for a bit, i opened league and spectated a game with no problems and opened steam as well. but as i saw and decided to delete a shortcut that i no longer used it started loading and then windows explorer stopped responding.

now i tried to do a sfc /scannow and it completed telling me that some of the corrupted files could not be repaired and i know this problem has happened before and that tom is the go to guy for this.. can i get some help to repair my computer please :(?

note: it sort of opens league and steam it does not show in control panel unless you look in progresses and there they are stuck at using 116k and 108k and will not end with end task.. also i think it may of had something to do with my outdated java since it all started when i hit prop instead of exit(since they reverse them) or at least thats when it started acting odd
 
Last edited:

My Computer My Computer

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windows 7 home premium x64
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gateway
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avast 2015
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firefox
computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.

Looks like explorer.exe was stopped and didn't start again, see if you can CTRL ALT DEL and new task: explorer.exe if it happens again.

Make sure Windows Update is up-to-date. Check your drive http://www.sevenforums.com/tutorials/433-disk-check.html

Attach cbs.log please - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
 

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Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
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Gigabyte GA-890FXA-UD5
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Realtek On-Board HD 7.1 Audio / Logitech G35
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3xAcer GD245HQ
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Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
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IE 11 - Firefox - Chrome
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Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
ok ill get right on that, thank you for responding.

should i input my current cbs or input that command to delete cbs file to make a new one?
 

My Computer My Computer

At a glance

windows 7 home premium x64
Computer type
PC/Desktop
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gateway
OS
windows 7 home premium x64
Antivirus
avast 2015
Browser
firefox
computer which stopped doing anything after hiding the task bar and shortcuts so only the desktop background was shown and never progressed from there.
Looks like explorer.exe was stopped and didn't start again, see if you can CTRL ALT DEL and new task: explorer.exe if it happens again.

Make sure Windows Update is up-to-date. Check your drive http://www.sevenforums.com/tutorials/433-disk-check.html

Attach cbs.log please - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

here is the cbs file as is...its a 'little' big and long...
 

My Computer My Computer

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windows 7 home premium x64
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PC/Desktop
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gateway
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windows 7 home premium x64
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avast 2015
Browser
firefox
The CBS 'errors' are these
Code:
 Line 23477: 2015-07-04 23:24:49, Info                  CSI    0000033a [SR] Repairing 1 components
 Line 23478: 2015-07-04 23:24:49, Info                  CSI    0000033b [SR] Beginning Verify and Repair transaction
 Line 23481: 2015-07-04 23:24:49, Info                  CSI    0000033d [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 23484: 2015-07-04 23:24:49, Info                  CSI    0000033f [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

According to MS, these can be ignored as they are merely a coding error that declares the files as static, rather than variable - and there is no underlying problem.
There's not point in attempting to fix them.

If you don't want to ignore them, you'll have to uninstall KB3068708 and KB3022345 and hide them when/if they reappear in Windows Update.
 

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
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Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
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i3 370M/i7 6500U
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Asus/Lenovo
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8GB - finally :)/8GB
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750GB Seagate internal
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n/a
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as much as I can get - usually on a dongle/phone, so <1MB/s
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MSE/Defender
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IE11/12/Edge/Chrome/FF(if I must)
i see, alright well i did the disk check and it said everything on the driver is fine, though i had a error happen just moments ago. as a safety act i moved some important files (not many, i only use this computer to game. so it was more or less a save file) to a usb, after i did that (having to remove a controller) i noticed my d-link was not working so i tried unplugging it and placing it back after attempts to fix it, giving up i shut my computer down, it stayed on the blue shut down screen for a long time, then blue screened saying this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8007DAAA00
BCP4: FFFFF80000B9A4D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070515-39858-01.dmp
C:\Users\Midobatsu\AppData\Local\Temp\WER-105987-0.sysdata.xml

ugh, i dont even know what started all of this..i hardly ever use the internet on this computer and if i do its just a flash game (same one every time). all it ever really opens is steam and LoL launcher... this is very stressful.. i cant afford to get a new computer.. and this one still runs games perfectly fine even durring all this..when you can get the launchers to open that is (as tests to see if everything still works). I'll wait as long as i have to for any solution for this nightmare and fix my poor computer

i also want to note ive noticed in control pannel processes explorer.exe is using 21,549 to 24,493k, idk if thats normal but it did the stopped responding thing on right click again
 

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windows 7 home premium x64
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gateway
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avast 2015
Browser
firefox

My Computer My Computer

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Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
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MSI GTX 970 Gaming 4G
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Realtek On-Board HD 7.1 Audio / Logitech G35
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3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
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HighPower 1000W
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Cooler Master HAF 932
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Logitech G19
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ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
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IE 11 - Firefox - Chrome
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sould i do a clean boot first?, i dont think i have a os disk and do you think it could be a script registry error?
 

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windows 7 home premium x64
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No idea about script registry error (not even sure if I know what that means :))

I guess you should try clean boot if you can't go the reinstall route currently.
 

My Computer My Computer

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Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
No idea about script registry error (not even sure if I know what that means :))

I guess you should try clean boot if you can't go the reinstall route currently.

ill do that as soon as i can, there is currently a thunderstorm, ill reply and tell you the results as soon as i can, what i mean by that is i noticed explorer exe would stop responding on right click at random, though that does not explain it not opening certain exe files ive read that at least for the exe files not opening that can occur if a virus or other 3rd party application has changed or corrupted some default registry settings.
 

My Computer My Computer

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windows 7 home premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
gateway
OS
windows 7 home premium x64
Antivirus
avast 2015
Browser
firefox
i think your onto something..i had every service and start up that was not windows and besides a little bit of wait for the right click options to open, explorer.exe never stopped responding, even after right clicking on icon after icon and going crazy with right clicks in the background, selecting multiple items and right clicking and nothing bad happened, shut down was fine as well.

right now i am just doing the same thing i did with services but with the 3rd party start up programs, after im done ill tell you if the problem is solved or not.
 

My Computer My Computer

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windows 7 home premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
gateway
OS
windows 7 home premium x64
Antivirus
avast 2015
Browser
firefox
so far it seems fixed and faster than ever, it was the java updater that would run on startup. i had a gut feeling it was when i was checking things so its the only thing i did not check and so far nothing strange has happened, so yea 90% sure thats what the problem was, then again it all started when i opened the java updater by accident.

i can't thank you enough both of you, you have saved me so much stress and anxiety. you guys are doing a great thing with this site.

thank you so much
 

My Computer My Computer

At a glance

windows 7 home premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
gateway
OS
windows 7 home premium x64
Antivirus
avast 2015
Browser
firefox
Test thoroughly, give it time. You can also see Context Menu entries (right click menu) with CCleaner (tools - startup - context menu) and disable them there.

Edit: was supposed to be a reply to post 11 :)

Good job! :thumbsup:
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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