Can't download from Microsoft.

Yadro

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Hello.

This is kinda strange issue and i dunno what really caused it :sarc:

Since 2-3 days ago i could download updates and stuff without any problems but not it fails to connect with microsoft servers.
Umm i can browse microsoft.com(system32/drivers/etc/host file seems ok) and go to download pages of updates etc but then IDM adds the link to it's list but fails to download it.

Windows Update searches for 20-30 minutes and then says error connecting.
I can show some screens if needed.

You guys have any idea what is wrong and how to fix this ? :shock:

Regards.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
What kind of virus software and firewall software are you using??
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom II 1090 3.2 six core
Motherboard
MSI 890FXA-GD65
Memory
16 gig DDR3
Graphics Card(s)
MSI R6950 2gig
Sound Card
on board
Monitor(s) Displays
Acer 23inch led
Screen Resolution
1900x1080 widescreen
Hard Drives
Seagate 1tb SATA6
2x 1tb HITACHI Deskstar
PSU
CORSAIR Enthusiast Series TX750 V2 750W
Case
CoolMaster HAF 922
Cooling
Box AMD Heatsink/Fan
Internet Speed
Cable 12Mbps/3Mbps
One thing to try to check DNS operation is to try to ping www.microsoft.com
you will probably get a time-out but should at least see the Microsoft IP address (I get 65.55.12.249 yours may vary).

If this fails to provide an ip then you have a DNS problem or, of course a connectivity problem

When you have the IP you can also try pinging this to confirm that you have connectivity.

You can also enter the IP into the browser to see if you can get a connection that way.

Please try the above and post the results :)
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
What kind of virus software and firewall software are you using??
Avira Premium Security.
Firewall level set to medium.
It's not an antivirus solution problem,it was working fine since 2 months or something.

One thing to try to check DNS operation is to try to ping www.microsoft.com
you will probably get a time-out but should at least see the Microsoft IP address (I get 65.55.12.249 yours may vary).

If this fails to provide an ip then you have a DNS problem or, of course a connectivity problem

When you have the IP you can also try pinging this to confirm that you have connectivity.

You can also enter the IP into the browser to see if you can get a connection that way.

Please try the above and post the results :)

I get 207.46.19.254 and i opened the ip in a browser and sends me here http://207.46.19.254/en/us/default.aspx?pf=true which is the microsoft site.

But i can't download anything from microsoft :(
I can't see what the problem can be,and no i haven't applied any patch to windows.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Sorry for double post.

Here is what i get from windows update.

x4psv6.png
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
No i am not behind a proxy o_o
And yes the page opens and then it automatically opens Windows Update.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Yardo, I think that its time to think about backing up your data and reinstalling.. Your inability to download from windows update is a serious roadblock to your system integrity and security... Let us know what you want to do..
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Yeah i know i was thinking that as well but i got too many installed stuff that reformatting and installing all over again is such a pain.

Will install official Win7 this weekend i guess.

Thanks for trying to help,i see this was some pretty messed up issue.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Lol ... I feel your pain, but thats the way it is with bleeding edge software ... Ive lost count of the times Ive had to reinstall.. Once you get it set up though, you should image your drive/partition just in case...;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
is that the only site you cannot download from?? when downloading from Windows update web page have you tried "alt" + click on the download link so IDM does not download the file?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP a6720f
OS
7 Ultimate x64 RTM 7600.16385
CPU
AMD Phenom 9550 @ 2.20ghz
Motherboard
Asus M2N78-LA
Memory
4x2GB DDR2 Patriot Viper 800mhz
Graphics Card(s)
GeForce 9400 GT 512MB
Sound Card
Onboard Realtek Hi-Definition ALC 888S chipset
Monitor(s) Displays
Samsung P2370HD 23" 1080P HDTV
Screen Resolution
1920x1080
Hard Drives
Western Digital 640GB; Samsung 1 TB; WD 500GB; Seagate Portable 250gb;
Keyboard
Logitech LX310 Wireless Internet Keyboard
Mouse
Logitech LX310 Wireless Laser Mouse
Internet Speed
7Mbps/384Kbps
Idm or not idm it doesn't matter.
Tried in google chrome and it's same.

Never mind i am gonna reinstall windows,i was just curious to know what caused this issue.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Idm or not idm it doesn't matter.
Tried in google chrome and it's same.

Never mind i am gonna reinstall windows,i was just curious to know what caused this issue.

It could also be viral. DO you have a current working anti virus app? If you are going to re-install you should do a clean install just in case
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
In addition to What ken has said above with the Viral possibilities, it would be interesting to see when response you get from attempting to go to a few of the major Anti-Virus software developers.

It is a known tactic of some malware to prevent surfing to these sites
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
Yes i know that and i can browse all antivirus sites,no exception.
Avira never let me down,i haven't been infected in years.
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Just another thought ... if Windows Defender is running, disable it in 'Services', reboot and try again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Did as you said and it's still same.
Hell Yeah :D
 

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
Guys i am on a formatted pc,i just formatted installing Win7 Ultimate N and i still have same issues :|

I fail to connect at microsoft servers :(

Anywhere where i can ask for help.

Edit : Last time i didn't get this though ^o)
288yxps.png


P.S My windows is 30 day trial.

Edit : I am taking this to microsoft forums.
Hope they help.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Yad / Teh Kitty
OS
Windows 7
CPU
Core2Duo 2.2 Ghz E4500
Motherboard
Gigabyte
Memory
2 GB 800 mhz
Graphics Card(s)
Asus En 8600gt 512 mb ddr2
Hard Drives
250 Gb Exelstore
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