BSOD only on cold start up, then restarts.

[etac88]

Hello to everyone!

About two months ago I build my first pc (after many sacrifices to get the money).
But I have from the beginning this frustrating bsod.
It appears only at cold start up, not appears in a restart or in warm start up.
If the pc is turned off for several hours (tipically on night), at the morning I have bsod.
After that, the pc works correctly in navigation, in games, ecc. (I have not overclocked).
Usually it is a irql_not_less_or_equal 0x0000000a
I have write all my pc specs in my profile and I have attached the dm log collector file.
I have searched a lot on Google, but nothing resolved the problem.
Yesterday I found this beautiful forum, I hope there is a solution to this problem
(I had the same exact problem with Win10, I have formatted and installed Win7 but again the same).
Really thanks to all who help me with this problem.

P.S: sorry if my english is not perfect

 

[Laith]

Hiya and welcome to SevenForums!rb:

BugCheck A, {ffffda800fe74288, 2, 0, fffff80002e8c1ac}

Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+3ec )

BugCheck 50, {fffff8a10be05c50, 0, fffff88001258eb3, 5}

*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys

Could not read faulting driver name
Probably caused by : Ntfs.sys ( Ntfs+7eb3 )

0xA's are oftenly related to overheating. Please post a Speccy log. http://www.sevenforums.com/tutorials/306654-speccy-advanced-system-information-tool.html

 

[etac88]

Thank you for the answer.
I attached the Speccy log, thank you for helping me

 

[Laith]

Please remove your Speecy log from your previous post.

Run Magician on your drive.

 

[etac88]

How can I remove the log form previous post?

Magician is the Samsung utility?
I download and I run?

 

[Laith]

You edit your post and remove the attachment.
Yes you download it and run it.

 

[etac88]

Thank you Laith!
I am going to download Magician.
After, I open and I have to set some settings?
Do you think that have not installed this software on pc it could be the problem?

Really thank you

 

[Laith]

No, that's definitely not the problem. There's no settings you need to do, just run it on your SSD and see if it passes.

 

[etac88]

I have some updates!
Six days ago my Avira Free (specifically Avira launcher) it was automatically updated. On the notification bar (above Avira icon) I have read "Avira Launcher updated".
After that I noticed that when I click to shut down the pc, the icon of Avira Launcher automatically disappear.
And in all these days, when I start up the pc at the morning, no bsod.
This is just a coincidence, or the update of Avira may be related to my bsod?
Thank you

 

[Laith]

I need a dump to see if Avira is causing it.

 

[etac88]

Ok, how I can do a dump?
Thank you!

 

[Laith]

Use the tool in the BSOD Posting Instructions. Also how did it go with Magician?

 

[etac88]

Ok, I have attached the file.
At the moment I have not installed Magician, because after Avira update, no more blue screen at start up.

So, please let me know, I am curious to know if the problem is really related to Avira.
Really thank you!

 

[axe0]

Please post the report of Windows Genuine and Activation Issue Posting Instruction

 

[etac88]

I have attached the file in the previous message

 

[axe0]

I have attached the file in the previous message

Please read my post
I'm requesting to post a different report.

 

[etac88]

Ah sorry!
Ok, I will do also this new report, but I have read that is about a Windows Activation problem.
My problem is not related to Windows activation

 

[axe0]

Please just post the report

 

[etac88]

Ok, I want to be honest.
At the moment I have a Windows 7 not activated but I can explain why.
When I buyed all the parts for my new pc, I buyed also a genuine Windows 10 Home, in edition usb 3.0 retail edition.
I can attach a photo of me with the box and the key, if you don't trust me.
After I have installed Windows 10, I reported bsod at cold start up (I write this also on the first post of this topic).
I am so frustated for this problem, so I formatted the pc and installed Windows 7 Home (using the original oem disc of my laptop) with the intention to buy a new genuine license for Win7 after seeing that everything works fine.
I opted for this to try to resolve the problem. After installation of 7, I have the same problem.
For this reason I write in this forum and I really thank you for your advice.
So, please, if you can help me to resolve the problem, I am ready to buy a new key for Windows7 or reinstall my genuine Win10.
In faith
Thank you

 

[Barman58]

No further assistance can be provided until we see a report proving a legitimate activated Windows 7 Install