BSOD only on start up

colorado13

New member
Local time
9:33 PM
Messages
2
Hello to everyone!
BSOD appears only at startup, not appears in a restart.
The pc works correctly in navigation, in games,playing movies etc.

[FONT=Segoe UI, Arial]On Thu 03/12/2015 19:31:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120315-41309-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmpag.sys[/FONT] (atikmpag+0xCD78)
Bugcheck code: 0x116 (0xFFFFFA8006D1A010, 0xFFFFF88002E0CD78, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial]VIDEO_TDR_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial]AMD driver[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. VIDEO_TDR_ERROR via WhoCrashed

[FONT=Segoe UI, Arial]Regards[/FONT]
[/FONT]
[/FONT]
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz
Motherboard
Gigabyte Technology Co., Ltd. EP35C-DS3R
Memory
4.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
(1) USB Audio Device (2) High Definition Audio Device
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SATA SAMSUNG HD103SJ SCSI Disk Device
Hello and welcome colorado mate the dump I see is just what you say and the usual fix is to uninstall the Catalyst Control Centre and just run the GPU on it own driver.
Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff80002c56000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  561beb05

FAULTING_IP: 
atikmpag+cd78
fffff880`02e0cd78 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  [COLOR="red"]GRAPHICS_DRIVER_TDR_FAULT[/COLOR]

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`05d8a9c8 fffff880`04f12134 : 00000000`00000116 fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 : nt+0x73c40
fffff880`05d8a9d0 00000000`00000116 : fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`05d8a9d8 fffffa80`06d1a010 : fffff880`02e0cd78 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05d8a9e0 fffff880`02e0cd78 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`06d1a010
fffff880`05d8a9e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f11e3e : atikmpag+0xcd78


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+cd78
fffff880`02e0cd78 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+cd78

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  [COLOR="Red"]atikmpag.sys[/COLOR]

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------

I don;t know what the GPU is so I cannot advise you of what it is - some system specs apart from your systeminfo gives would be good. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
The OP is running an Acer Product ID (PID) on a Gigabyte board.
This PID is an oem_slp, oem_slp comes with pre-installed Windows, with the BIOS dating from 2008 this can only be done with a crack.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
Tipo de compilaci¢n del sistema operativo: Multiprocessor Free
Propiedad de:                              Loki
Organizaci¢n registrada:                   
Id. del producto:                          [COLOR="Red"]00371-OEM-8992671-00004[/COLOR]
Fecha de instalaci¢n original:             20/11/2015, 18:03:15
Tiempo de arranque del sistema:            03/12/2015, 20:32:15
Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
Modelo el sistema:                         EP35C-DS3R
Tipo de sistema:                           x64-based PC
Procesador(es):                            1 Procesadores instalados.
                                           [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3166 Mhz
Versi¢n del BIOS:                          Award Software International, Inc. F2, [COLOR="red"]04/01/2008[/COLOR]

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Last edited:

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz
Motherboard
Gigabyte Technology Co., Ltd. EP35C-DS3R
Memory
4.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
(1) USB Audio Device (2) High Definition Audio Device
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SATA SAMSUNG HD103SJ SCSI Disk Device
Back
Top