Solved BSOD after woke up from sleep mode in Windows 7 Home Premium 32-bit.

[Sam Jackson]

This morning I continued with learning programming lesson on codeacademy.com But about 11.00am+ I planned to take a rest for a while by using sleep mode. After I ate my lunch, click my mouse to wake it up and I saw a BSOD. But it didn't last long as it quickly turn into black screen. My keyboard number lock light is turned off even though I tried to click anything besides the mouse. So, I turn off my computer and turn it on again. In addition, I will upload BSOD minidump for you guys investigation and solution to solve this issue as soon as possible.

 

[BorisTheAnimal]

Hi Sam,

Your zip was quite empty but I managed to find out that it is the nvlddmkm.sys which is related to NVidia graphic card, I would suggest you to uninstall and reinstall the latest version of graphic card drivers.

Step 1: Download the latest graphic card drivers from the device manufacturer’s website and save it on the desktop.
http://www.nvidia.com/Download/index.aspx?lang=en-us


Step 2: Uninstall and reinstall the graphic card drivers
a. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.
b. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c. In Device Manager, locate the display adapter and then double-click the device name.
d. Click the Driver tab, and then click uninstall Driver (including the driver software) and follow the instructions.

Right click on the driver package saved on the desktop and select “Run as administrator” to initiate the installation.


Cheers & Have a Nice Day!
Boris

 

[Sam Jackson]

But sir, the NVIDIA scanner said that my driver is updated and currently no latest version is available. Should I replace current graphic card with new graphic card? I'm quite helpless in solving BSOD, which is one of the most difficult issue.

 

[BorisTheAnimal]

I see, well just because you have the latest drivers doesn't immediately mean that yours are working 100% properly so that is why I want you to select your drivers the manual way instead of the autodetect way.

And when you have the installation file for your current graphics card I want you to follow the steps I earlier wrote on how to uninstall the current drivers and reboot and then install the ones you took from the nvidia website!

Cheers!
Boris

 

[Sam Jackson]

Thanks sir, finally it works like charm!

 

[BorisTheAnimal]

Thanks sir, finally it works like charm!

Ah you are most welcome!