Windows Photo Viewer won't open

Sylveon Fetish

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On my Windows 7 machine, Windows Photo Viewer will not open. I double click an image so I can view it but it will not open. I click it a number of times, it still won't open. At this point, I open the task manager and see that COM Surrogate (dllhost.exe) which houses Windows Photo Viewer is running only as a process with a process ID of 76D0CB12-7604-4048-B83C-1005C7DDC503. That process ID doesn't get any hits on Google. There is one Microsoft result, but that is dealing with multiple user accounts that are trying to use Windows Photo Viewer, I am the only account and nobody else is using Windows Photo Viewer on the computer but me, so that does not apply.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core 2 Duo E8400 @ 3.00GHz
Motherboard
Dell Inc. 03NVJ6 (CPU)
Memory
8.00GB Single-Channel DDR3 @ 531MHz (7-7-7-20)
Graphics Card(s)
Intel Q45/Q43 Express Chipset (Dell)
Sound Card
SoundMAX Integrated Digital High Definition Audio
Monitor(s) Displays
Viore
Screen Resolution
1920x1080
Hard Drives
149GB Seagate ST3160318AS (SATA)
Keyboard
Dell
Mouse
Dell
Internet Speed
up to 7 Mbps (average 3.2 Mbps)
Antivirus
AVG IS
Browser
Firefox, Chrome
Hi,
Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
When I type msconfig, I get a message that says, "no items match your search"
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 780
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core 2 Duo E8400 @ 3.00GHz
Motherboard
Dell Inc. 03NVJ6 (CPU)
Memory
8.00GB Single-Channel DDR3 @ 531MHz (7-7-7-20)
Graphics Card(s)
Intel Q45/Q43 Express Chipset (Dell)
Sound Card
SoundMAX Integrated Digital High Definition Audio
Monitor(s) Displays
Viore
Screen Resolution
1920x1080
Hard Drives
149GB Seagate ST3160318AS (SATA)
Keyboard
Dell
Mouse
Dell
Internet Speed
up to 7 Mbps (average 3.2 Mbps)
Antivirus
AVG IS
Browser
Firefox, Chrome
I open the task manager and see that COM Surrogate (dllhost.exe) which houses Windows Photo Viewer is running only as a process with a process ID of 76D0CB12-7604-4048-B83C-1005C7DDC503. That process ID doesn't get any hits on Google.

I have the same:

Process Explorer.jpg
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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