Solved Operating System not listed in System Recovery

tsm102

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Hello,

My PC won't boot so I wanted to do a system recovery. But when I try to do that, my OS is not listed. I clicked on load driver but I couldn't find it there as well.

More details that might be helpful:

  • My driver shows up in the BIOS just fine.
  • I get no error messages when trying to boot my PC. (Just a black screen with a blinking cursor at the top left corner of the screen)

Thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
I would check if System Drive is on the first SATA port (SATA0 or 1) and use Restore Disk made with a SP1 same bit installation.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
I would check if System Drive is on the first SATA port (SATA0 or 1) and use Restore Disk made with a SP1 same bit installation.

Now that you've mentioned it, I can see the drive in the boot priority but not in any one of the ports. They're all N/A. How can I fix that? Thanks for the reply by the way!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
It`s not connected, check all the confections again, then check em again :shock:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
It`s not connected, check all the confections again, then check em again :shock:

It was working fine and was never unplugged in the first place, but I still did it anyway before I posted this thread...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
It is disabled in BIOS perhaps? Did you check BIOS settings, or best to just reset BIOS to defaults (an option in there somewhere). Make sure to take note of any modifications you have previously made though.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
It is disabled in BIOS perhaps? Did you check BIOS settings, or best to just reset BIOS to defaults (an option in there somewhere). Make sure to take note of any modifications you have previously made though.

It's enabled in the BIOS and I just reset the BIOS to defaults, and still, nothing.

Background:

Now I tried to think of what might be causing it, and I think I figured it out but it might not be the actual reason. So windows update keeps scheduling an upgrade to Windows 10 and I don't wanna upgrade just yet. Which is why I kept postponing it since there is no option to cancel the upgrade for some reason. Anyway, I remember at one time it started upgrading on its own and I freaked out, it has just started so I forced the computer to shut down because I couldn't cancel the upgrade. So that might be why this is happening? Although I managed to boot up the computer for days just fine after that so I'm not sure.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
Hmm, I would try:
- other SATA ports
- another SATA power cable
- using DVD drive's cables

If still no luck then plug it to another PC and see if it is alive.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Hmm, I would try:
- other SATA ports
- another SATA power cable
- using DVD drive's cables

If still no luck then plug it to another PC and see if it is alive.

Phew! People! It's not dead!!
I changed the power cable and I can now see my ssd! But It's now on port 5.

I'll be back.

Edit: Does it matter which SATA port boot drive is on?
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
Update:

So I switched ports and tried different cables. The only difference is that I can now see my SSD in the BIOS. It was on port 5, that didn't work. Then on port 2, didn't work. And finally on port 1, and that also didn't work. By "didn't work" I mean that it's still not showing in System Recovery. Note that the SSD is first on everything in the BIOS (boot priority, first drive in the boot tab,..etc)


What to do now :(? I'm a noob, so do not avoid asking the obvious. And I sure hope to god that it's just a silly mistake and I won't have to replace anything.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
Since you can see it now, try to plug it into SATA0 (or SATA1, whichever is first).
Also, make sure your Recovery Disk was made on a SP1 machine. If it was, still try with a freshly made one.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
When you attempt to recover the system with Windows Repair disk, disregard the fact that the OS is not detected. Do NOT load drivers. Click next and go into Command Prompt. Once there, at the prompt, type the commands shown below, paying attention to spaces between bootrec and /. Press ENTER after each command:

bootrec /rebuildbcd
bootrec /fixmbr
bootrec /fixboot

Then, reboot. Most of the time, the system will be revived.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Ultimate 64 bit
CPU
i7 Intel
Memory
8 GB
Graphics Card(s)
nVidia GeForce
Hard Drives
Seagate; WesternDigital
Antivirus
Panda
Browser
Firefox
Since you can see it now, try to plug it into SATA0 (or SATA1, whichever is first).
Also, make sure your Recovery Disk was made on a SP1 machine. If it was, still try with a freshly made one.

Yah that didn't work, sadly.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
When you attempt to recover the system with Windows Repair disk, disregard the fact that the OS is not detected. Do NOT load drivers. Click next and go into Command Prompt. Once there, at the prompt, type the commands shown below, paying attention to spaces between bootrec and /. Press ENTER after each command:

bootrec /rebuildbcd
bootrec /fixmbr
bootrec /fixboot

Then, reboot. Most of the time, the system will be revived.

Okay so I did that, here's what I got:

For the bootrec /rebuildbcd, "Total identified windows installations: 0"

as for the bootrec /fixmbr and bootrec /fixboot, it said "the device is not ready yet"
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
Might be helpful..

Capture.jpg


image.jpg



I can see my drive in the bios. When I switch ports I can see in the bios that the ssd is now on a different port. But it's not detected with any of these commands, and as you can see, I can't even see it in the load drive window.

I have 2 other HDDs, when I connect them to the computer they show up with the list disk command, it's only my ssd that's playing games.

I appreciate your help and I hope that someone would stick with me, this is getting frustrating..

P.S. Any way I can backup my data? I might end up reinstalling windows. I can't do the notebook and the live cd methods, cuz my drive is not detected anyway.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
In this case, follow GoKay's advice and plug the disk into a different SATA port. I am not sure what else to suggest short of trying the disk out in a different machine, to at least recover the data.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Ultimate 64 bit
CPU
i7 Intel
Memory
8 GB
Graphics Card(s)
nVidia GeForce
Hard Drives
Seagate; WesternDigital
Antivirus
Panda
Browser
Firefox
This may be helpful: SSD Installation: Step by Step on How to Properly Install an SSD. You may end up having to reinstall Win 7 on the SSD drive, but at least your data will be spared. It is not necessary to use Acronis True Image for cloning; a free version of Easeus software will work just as well - see EaseUS Disk Copy Freeware - Free Disk Copy, Disk Clone Software download to Clone Hard Drive

Speaking of Live CD - its workings should not depend on SSD detection. If you use a Ubuntu or Mint Live CD you may be able to copy your data to an external drive.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Ultimate 64 bit
CPU
i7 Intel
Memory
8 GB
Graphics Card(s)
nVidia GeForce
Hard Drives
Seagate; WesternDigital
Antivirus
Panda
Browser
Firefox
This may be helpful: SSD Installation: Step by Step on How to Properly Install an SSD. You may end up having to reinstall Win 7 on the SSD drive, but at least your data will be spared. It is not necessary to use Acronis True Image for cloning; a free version of Easeus software will work just as well - see EaseUS Disk Copy Freeware - Free Disk Copy, Disk Clone Software download to Clone Hard Drive

Speaking of Live CD - its workings should not depend on SSD detection. If you use a Ubuntu or Mint Live CD you may be able to copy your data to an external drive.

My data being spared is all I ask for really :cry: Also, I tried both methods that's why I'm certain they won't work. Tried the live cd and the notebook method; couldn't see my drive.

Thank you, I'll see what I can do with the cloning tomorrow.. I'll write back. Thanks again
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
So the SSD is dead. Not sure if I should mark this thread as solved but I will anyway..

Thanks to whoever tried to help me out :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
intel core i7 4790k quadcore
Motherboard
Asus z97 deluxe
Memory
20GB
Graphics Card(s)
x2 Nvidia GTX 970
Hard Drives
250GB Samsung 850 EVO
Browser
Google Chrome
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