Horizontal stripes on screen, then blackness

corellon

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Hi folks,

Could you help solving this?

Yesterday I was gaming as usual, then a few minutes after exiting, my screen suddenly got random noise-coloured horizontal stripes on it and all the screen elements were kinda half-misplaced horizontally (as if every 2nd pixel line was shifted), and after a minute or so it all went white. I think one of my fans might have been emitting some unusual noise when the error first occurred, but that might have been the usual increased activity due to gaming.

When I restarted my computer, the blue Win7 loading screen already showed the stripes, and after the loading screen showed that fade--to-black animation when loading the actual Windows UI, it all just went black, and stayed that way. I let it "cool off" overnight, then tried again, with the same result.

Weird thing is, when starting the PC, the DOS-like loading screens don't show these stripes, neither does the black windows loading screen with the animated logo, and when I restart my computer in Safe Mode, it works properly too.

Only thing I can think of that I did recently is that a few weeks ago I cleaned my computer case out with compressed air, but I didn't move the GPU at all then, and have been gaming as usual since then.

Following some other threads on this forum, I tried to reinstall Catalyst Control Center in Safe Mode, but it says it can't detect the existing driver. I can't magick an internet access on the PC under safe mode, so I'm stuck with trying to run these fixes on it via a USB stick. I didn't yet dare to disable or uninstall the GPU driver in case my PC wouldn't even work in safe mode then.

Any ideas?

(PS: I had this PC config since 2011, and it was working all right until now.)
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro S1 x64
CPU
Intel Core i5-2500
Motherboard
Gigabyte GA-PH67A-UD3-B3
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6870
Monitor(s) Displays
Samsung SyncMaster T200
Screen Resolution
1680x1050
Hard Drives
HDT722525DLA380
Maxtor 6L300S0
Maxtor 6V250F0
Keyboard
generic Logitech
Mouse
generic Logitech
Internet Speed
8MB/1MB
Antivirus
Kaspersky 16
Browser
freshest stable Firefox and Chrome
It may be that one of the GPU fans has seized and the card was overheating. Or it may be that the card has just given up and failed. You could try monitoring the GPU temp with something like HWMonitor to see if the card is really overheating.

Has the card worked normally since this happened? I mean not in safe mode. Have you tried gaming since the problem started?

I don't think that changing the graphics drivers would help, at least for right now. Nothing has changed with your setup, and changing the graphics drivers at this point would just introduce another variable in the mix and make it harder to diagnose your problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
It may be that one of the GPU fans has seized and the card was overheating. Or it may be that the card has just given up and failed. You could try monitoring the GPU temp with something like HWMonitor to see if the card is really overheating.

Has the card worked normally since this happened? I mean not in safe mode. Have you tried gaming since the problem started?

I don't think that changing the graphics drivers would help, at least for right now. Nothing has changed with your setup, and changing the graphics drivers at this point would just introduce another variable in the mix and make it harder to diagnose your problem.

Sorry, it may not have been clear from my OP, but since the issue first occurred last night, every time I try starting my PC in normal mode, it shows the horizontal stripes on the blue win7 loading screen, then fades to black and stays that way, meaning I can't actually use my PC in normal mode at all, only in safe mode, so I can't really test if it overheats while gaming.

Is there anything I can do from safe mode?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro S1 x64
CPU
Intel Core i5-2500
Motherboard
Gigabyte GA-PH67A-UD3-B3
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6870
Monitor(s) Displays
Samsung SyncMaster T200
Screen Resolution
1680x1050
Hard Drives
HDT722525DLA380
Maxtor 6L300S0
Maxtor 6V250F0
Keyboard
generic Logitech
Mouse
generic Logitech
Internet Speed
8MB/1MB
Antivirus
Kaspersky 16
Browser
freshest stable Firefox and Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro S1 x64
CPU
Intel Core i5-2500
Motherboard
Gigabyte GA-PH67A-UD3-B3
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6870
Monitor(s) Displays
Samsung SyncMaster T200
Screen Resolution
1680x1050
Hard Drives
HDT722525DLA380
Maxtor 6L300S0
Maxtor 6V250F0
Keyboard
generic Logitech
Mouse
generic Logitech
Internet Speed
8MB/1MB
Antivirus
Kaspersky 16
Browser
freshest stable Firefox and Chrome
Also tried to uninstall the existing driver (the screen worked again that way in normal mode), and reinstall a new one via Radeon Crimson. When I rebooted after the driver installation, sadly the stripes are back, and it still fades to black during boot, and stays that way.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro S1 x64
CPU
Intel Core i5-2500
Motherboard
Gigabyte GA-PH67A-UD3-B3
Memory
8GB
Graphics Card(s)
AMD Radeon HD 6870
Monitor(s) Displays
Samsung SyncMaster T200
Screen Resolution
1680x1050
Hard Drives
HDT722525DLA380
Maxtor 6L300S0
Maxtor 6V250F0
Keyboard
generic Logitech
Mouse
generic Logitech
Internet Speed
8MB/1MB
Antivirus
Kaspersky 16
Browser
freshest stable Firefox and Chrome
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