BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)

[Hylander650]

Just checked and my chrome is fully updated, the only addons I have are BetterTwitchTV, uBlock Origin, and Google Docs offline.

The AdwCleaner found a good amount of threats and fixed/removed them.

But the problem still exists, I still have high cpu usage watching videos and I just tried to play a game and it's the same as before, very low fps, even just in the game menus, and takes forever to load if it even can.

 

[BorisTheAnimal]

Okay, well I'm slowly but surely running out of ideas.

Uhm not that it has anything to do with your problems but I bet it wont hurt to try it:

Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

 

[Hylander650]

Just ran the sfc /scannow and it came back with no integrity violations.

 

[BorisTheAnimal]

Okay, this is just a wild goose chase but do you have any other devices plugged in the PCI slots on your motherboard?

 

[Hylander650]

I would have to check but I'm pretty sure I don't have anything extra plugged into them. I don't think I have a PCI card or anything, first time I'm hearing of PCI slots.

 

[BorisTheAnimal]

I would have to check but I'm pretty sure I don't have anything extra plugged into them. I don't think I have a PCI card or anything, first time I'm hearing of PCI slots.

Oh okay, just saw on another forum somebody else running with almost the same setup as yourself and he also had issues with low FPS in games and the solution for him was that he had something extra in PCI slot and it caused the low FPS but I knew I was grasping.

Anyway I need to sleep.

Good night!

If you get more BSODs just post them in your latest post rather than editing your first one!

Cheers, Boris

 

[Hylander650]

Thank you again and good night!

I'm going to keep looking for solutions too, hope I can get this solved soon.

 

[BorisTheAnimal]

Thank you again and good night!

I'm going to keep looking for solutions too, hope I can get this solved soon.

No problem, happy to help.

But is it now so that you haven't had any BSODs about atikmdag.sys and now you only have this error about the CPU being at 100% when watching YouTube videos and low FPS in games?

 

[Hylander650]

I haven't had any other BSOD's since the one on 8/28 that started everything. Yeah I think I only have the problem right now with the high cpu usage from watching videos and the low fps in games, which started right after the BSOD.

 

[BorisTheAnimal]

Yeah I haven't had any other BSOD's since the one on 8/28 that started everything. But the problem with the high cpu usage just from watching videos and the low fps started right after the BSOD.

Lovely.

Hmm have you done anything inside the computer case recently, like moving some cable or something?

You might want to check the temperatures when you are watching those videos to see if you have got a heating issue.

Night, Boris

 

[Hylander650]

Do you have a recommended program to monitor the temperatures?

I just air dusted my computer, wasn't too dusty, but always good to do and checked all the wires and connections, they seemed normal.

 

[BorisTheAnimal]

HWMonitor or Speccy, are the two that I would personally use if my motherboard didn't have a tool for it. HWMonitor is maybe a tad more advanced.

Speccy

HWMonitor

Cheers, Boris

 

[Hylander650]

Just installed Speccy, the temperature for my Motherboard is around 40C, my CPU is around 26C, and my GPU is around 36C and my hard drive is around 32C while watching some video.

 

[BorisTheAnimal]

Just installed Speccy, the temperature for my Motherboard is around 40C, my CPU is around 26C, and my GPU is around 36C and my hard drive is around 32C while watching some video.

Alright well this is becoming weird.

Maybe you just got a bad CPU, I just hmm well it's late again so I'll have to look at this tomorrow after work.

Hmm interesting, very interesting..

 

[Hylander650]

Hmmm, hope its not my CPU. I upgraded from my previous CPU to this one earlier this year, I still have my old CPU and can try putting it back in and seeing if that fixes the problem.

 

[BorisTheAnimal]

Hmmm, hope its not my CPU. I upgraded from my previous CPU to this one earlier this year, I still have my old CPU and can try putting it back in and seeing if that fixes the problem.

Okay, remember though that Speccy or HWMonitor might not give 100% accurate temperature figures. But I would be surprised if it was actually overheating.

So if you need completely accurate then it is always recommended to see it in the BIOS, sorry should have maybe mentioned this earlier. I blame it on my sleepiness.

Have you tried disabling hardware acceleration within Chrome?

How about doing a full and clean re installation of Chrome?

And how about Windows Update, when's the last time you have run it`?

Cheers, Boris

 

[Hylander650]

I've never tried seeing the temp through the BIOS, I don't know how to access the information in the BIOS.

I turned off hardware acceleration on chrome and all it seems to do was make the videos stutter more, but I've left it off for now still. The problem with high cpu usage isn't just in Chrome too, using any internet browser, I tried firefox, gives pretty much the same results.

I also checked windows update and I am up to date.

 

[BorisTheAnimal]

Alright.

Well have you checked if you need to update flash player?

If not:

https://get.adobe.com/flashplayer/

If yes, crap I'm running out of ideas.

Cheers, Boris

 

[Hylander650]

My flash player is up to date also... Hmmm.

Now the problem that we are trying to fix is pretty similar to the same problem I encountered last time I had a BSOD over this summer a few months ago. My cpu usage was really high all the time, couldn't play video games, etc... and that last problem was with the ntoskrnl.exe if I remember correctly. I somehow was able to get it fixed, I think I deleted some file or folder, but can't remember exactly what I did to fix it last time though. Oops... Just some extra information that I thought might help point towards the problem currently going on.

 

[BorisTheAnimal]

Do you have any idea if you are using the HTML5 Player or Flash Player for YouTube videos?

Take a screenshot of this page for me please:

https://www.youtube.com/html5

Cheers, Boris