cannot do an in-place upgrade on my. Windows seven PC

[Painterh52]

Hey friends, I have been trying to do an in-place upgrade on my PC because of continual windows explorer crashes, however, when the installer tries to check for compatibility, I get a message that the install cannot continue due to Lenovo ADP composite device. I think it was installed when I installed the software for my Lenovo tablet to connect an Android device to a PC. I am at my wit's end and extremely frustrated. If anyone can tell me how I can get rid of the Android connection software (probably some kind of driver), please let me know. By the way, it does not show up in device manager.

 

[ignatzatsonic]

Do you see any sign of that software when you look in C Program Files or in C Program Files (x86)?

Or in Control Panel/Programs and Features?

Do you reject the idea of a clean Windows install?

 

[ThrashZone]

Hi,
Indeed do you need installation media we can offer direct downloads
Just specify exact version 7 home premium/... 32 or 64 bit and language

Or you can get it yourself if you have net framework 4.6.1 installed
Microsoft Windows and Office ISO Download Tool

After that all you need is the activation key usually on the bottom or inside the battery compartment on a laptop.

Installation is pretty straight forward just refer to post #2 here
windows update

Creating the installation media is also very easy
USB Windows 7 Installation Key Drive - Create

 

[Painterh52]

Do you see any sign of that software when you look in C Program Files or in C Program Files (x86)?

Or in Control Panel/Programs and Features?

Do you reject the idea of a clean Windows install?

No, ultimately I'm afraid that's where I'm headed.

 

[Painterh52]

In answer to your first question, no sign of any software or devices in either location.

 

[ThrashZone]

Hi,
The only real tricky part is making sure you get the wifi driver if you only have wireless internet access from the manufactures website
Along with the chipset and touchpad drivers too.

Most machines will also have a tag with a snid that makes searching for the machines drivers easier
You'll need probably a magnifying glass to read it

 

[AddRAM]

An in place upgrade from what to what ?

 

[Painterh52]

An in-place/repair install of Windows7 x64 on top of existing installation.

 

[AddRAM]

Just reinstall windows, you`ll be done in less then 15 minutes

Clean Install Windows 7

 

[DavidE]

Look in Device Manager and see if you can find the device.
It might be listed under USB devices.
If you find it in Device Manager, see if you can uninstall it.

 

[AddRAM]

David, read the last sentence of his 1st post

 

[DavidE]

oops, i missed that.
If the OP didn't try it, i would view hidden devices to make sure it's not shown there.

Thanks Brian !

 

[AddRAM]

I was going to suggest that also, but figured he had already checked that too

But what I don`t undeerstand is why he can`t find the offending software, after all he did install it

 

[DavidE]

I agree, i don't understand it.
If i have a problem like this, i look in the registry for some "bogus/ghost" entry that is causing the problem.
That's not something i normally suggest, i understand it's risky editing the registry.
I always make sure i have a system image backup before making changes.

Also, i would ask Lenovo support about this, they may know the answer.