HP LaserJet P1102 printer printing black pages

Going back to my post #9, I forgot to ask if you were scanning something and told the scanner to print -- and then got that black page.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitDesktop i5; Acers i5 & i7desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Going back to my post #9, I forgot to ask if you were scanning something and told the scanner to print -- and then got that black page.

no i am printing from MS word and i dont use scanner to print from printer
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
Check removed from registry as well once uninstalled in regedit

Edit for your windows version

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Print
Environments
Windows NT x86
Drivers
Also stop the print spooler and restart the service

Reboot
Install driver again, check for newer version for your OS on manufactures web site

If all fails try HP Laserjet 4 drivers instead for a test
 

My Computer My Computer

At a glance

Win 7 Pro x86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell (Assorted)
OS
Win 7 Pro x86
i installed HP drivers on freshly installed win 8.1 system still the same result
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
l6DH5
Check removed from registry as well once uninstalled in regedit

Edit for your windows version

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Print
Environments
Windows NT x86
Drivers
Also stop the print spooler and restart the service

Reboot
Install driver again, check for newer version for your OS on manufactures web site

If all fails try HP Laserjet 4 drivers instead for a test

i dont understand understand which entry i should remove or edit from registry editor

should i remove Drivers entry from registery or version 3 entry under drivers or what

please see screen shot on the following link
regedit - Pic Tub Club - Free Image Hosting
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
i dont understand why the image is not being shown in previous post at the top of the post
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
Hello
I refilled my HP Laser Jet P1102 catridge (its black and white printer) from local shop couple of weeks ago.

I wonder if that may be part/all of the problem.
HP added DRM to its cartridges.
Its printer firmware will not recognize non-HP cartridges.
If you removed a cartridge, refilled it and then replaced it, the printer may not be recognizing the replaced cartridge as genuine.
If you Google "HP printers will not accept after-market cartridges", you will find many articles about this.

To test if this might be the case, what happens when you install a brand-new (not refilled or recycled), legitimate (HP brand, not third-party or after-market) HP ink cartridge?

I would also check for firmware updates for the printer at the HP drivers and downloads page.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support (that is the US site -- I presume there is an equivalent one in your country)

Just a thought.

MM
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Hello
I refilled my HP Laser Jet P1102 catridge (its black and white printer) from local shop couple of weeks ago.

I wonder if that may be part/all of the problem.
HP added DRM to its cartridges.
Its printer firmware will not recognize non-HP cartridges.
If you removed a cartridge, refilled it and then replaced it, the printer may not be recognizing the replaced cartridge as genuine.
If you Google "HP printers will not accept after-market cartridges", you will find many articles about this.

To test if this might be the case, what happens when you install a brand-new (not refilled or recycled), legitimate (HP brand, not third-party or after-market) HP ink cartridge?

I would also check for firmware updates for the printer at the HP drivers and downloads page.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support (that is the US site -- I presume there is an equivalent one in your country)

Just a thought.

MM

HP catridge is more expensive than the hardware repair the new catridge is Pakistan rupees 5,000/= where as the hardware repair program suggested by computert shop can cost me any where from rs 1,500/= to 3,500/= in pakistan rupees depending upon the hardware problem

i have refilled this catridge multiple times and after the last refill it printed fine for few days and then the problem appeared

also the local computer shop tested the cartridge in their printer and it printed fine
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
I have had in the passed this dumping as well called it, black page. this was caused my non genuine cartridges with Brother and Epson I can not say HP as I have done little HP work to be honest

regedit

Easy way is to:

START
In search type "regedit" no quotes

Click on computer at the top
Click file
Click find
Add the key work HP

Search and see what pops up

be extremely careful

if its the HP printer giving the model number i.e.

as I just checked -- com.epson.pos.driver.InkInfo

This is set to default.. all good

You can then find next and wade through

Check by right clicking the right hand pane enrtys and modify to see the settings

*** CAUTION if you do not understand or know what your doing, do your home work first as you can easy kill a computer with wild regedits ***

if it was me, i would look for the printer name and model and delete the entrys at root

Re-installation will replace as required and be clean entrys per defaults install from CD - Drivers erc
 

My Computer My Computer

At a glance

Win 7 Pro x86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell (Assorted)
OS
Win 7 Pro x86
Hi:

Sorry.
But HP (and I think other manufacturers) have been trying to restrict customers to use only their own, branded, new cartridges. (That is how they make their money, not from the printer itself.)
I understand why someone would want to re-use ink cartridges or to substitute cheaper ones.
But AFAIK HP has engineered their printers and their cartridges to prevent that.

I'm pretty sure even a genuine HP cartridge that has been removed and replaced in the same printer will be seen as such.
(And just because it may have worked once does not mean that it will work repeatedly over time.)

In order to troubleshoot, I suggest purchasing ONE legitimate, fresh, new HP brand cartridge and trying that.
If it works, then it would help to confirm suspicion that it is the "reused" cartridge contributing to or causing the problem.
If it does not work, then it would suggest that you have a problem with the printer itself.

Additionally: even if the refilling itself were not an issue from a DRM standpoint, there is probably a limit to the number of times that will work. At some point, the cartridge will fail. They are NOT designed for refilling and multiple reuse many, many times or for moving from one printer to another.


That's all I have to suggest.
If you want to try hacks or other workarounds, that's certainly up to you.:)

Sorry I could not help.

Cheers,

MM
 
Last edited:

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Hi:

Sorry.
But HP (and I think other manufacturers) have been trying to restrict customers to use only their own, branded, new cartridges. (That is how they make their money, not from the printer itself.)
I understand why someone would want to re-use ink cartridges or to substitute cheaper ones.
But AFAIK HP has engineered their printers and their cartridges to prevent that.

I'm pretty sure even a genuine HP cartridge that has been removed and replaced in the same printer will be seen as such.
(And just because it may have worked once does not mean that it will work repeatedly over time.)

In order to troubleshoot, I suggest purchasing ONE legitimate, fresh, new HP brand cartridge and trying that.
If it works, then it would help to confirm suspicion that it is the "reused" cartridge contributing to or causing the problem.
If it does not work, then it would suggest that you have a problem with the printer itself.

Additionally: even if the refilling itself were not an issue from a DRM standpoint, there is probably a limit to the number of times that will work. At some point, the cartridge will fail. They are NOT designed for refilling and multiple reuse many, many times or for moving from one printer to another.


That's all I have to suggest.
If you want to try hacks or other workarounds, that's certainly up to you.:)

Sorry I could not help.

Cheers,

MM


thanks all guys for your valuable time and input, i will first repair the printer if it didnt help then i will buy a brand new cartridge

you guys have given many suggestions, even though none of them solved the problem but still i highly appreciate your effort in helping me

if there is any thing i can do for you, please let me know, i live in lahore pakistan
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
have been trying to restrict customers to use only their own, branded, new cartridges. (That is how they make their money, not from the printer itself.)

this is very true - thus chips on cartridges etc
 

My Computer My Computer

At a glance

Win 7 Pro x86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell (Assorted)
OS
Win 7 Pro x86
Try this. Cost nothing.

Remove the printer program and drivers completely.
Then reboot. Windows has basic drivers for printing.
If it works you might get basic printing (no frills) (usb connected) and no DRM.

Ps:
I have found in the past, printers work better with O.E. ink cartage.
We all know they cost more.

Jack
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hi:

Try this. Cost nothing.

Remove the printer program and drivers completely.
Then reboot. Windows has basic drivers for printing.
If it works you might get basic printing (no frills) (usb connected) and no DRM.

Interesting idea.
Might "fix" one problem (cartridge DRM restriction) and create new ones (reduced functionality)??
But worth a try, I suppose.

Ps:
I have found in the past, printers work better with O.E. ink cartage.
We all know they cost more.
Yep, to some extent with these things, one does get what one pays for...

Fresh OEM ink in a new, non-recycled cartridge is bound to work better over the long haul.
Using recycled, refilled, reused, generic/aftermarket cartridges filled with (possibly) questionable-quality ink seems bound to gum up the printer eventually.
Even brand-name cartridges from stale stock (etail or retail) can be lousy.
It's a "pay me now or pay me later" or "risk:benefit" calculation each user must make.

FWIW, HP in the U.S. offers a convenient cartridge supply program with easy ordering (one or two clicks), deeply discounted prices, FRESH cartridges and next-business-day, free delivery. Over the years, it has worked very well for me.

I do not know if such an "ink" program exists in Pakistan for kf10.

MM
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
I have used that method on Kodak printers and it worked.

Like I posted it will be (no frills) basic printing if it does work.
The Kodak printers I had went to the place they should of stayed in the first place. The recycle dumpster.

Jack
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Back
Top