Solved Power Supply blew up. Diagnosis anyone?

pxfragonard

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When my machine was slow a tech suggested a 1gb Radeon HD 6570 since I was running Photoshop and Lightroom at the same time. And I'd need a better power supply or it would be fried. So he installed the Apevia Java 500W supply. That improved things a lot except I noticed that the switch was a bit iffy. Sometimes I'd have to switch on and off a few times before I could power up so I put tape over it to remind myself to unplug it to do a cold restart. So maybe when I switched it on and fire came out of the box, that was it, a short circuit in the switch?

Or maybe it's because I bought a UPS, so I could do clean shutdowns in power outages. I just wanted to plug in the monitor and power supply to do that but ended up using another plug for a constantly running exterior drive. It let me do one proper shutdown in a power outage but then this happened. I don't know if it was the power supply or the UPS that caused the electrical problem.

What power supply do I need? The same? I can't get the one I had. Will 550W be too much? 600? Too little? Should I discontinue the use of the UPS? Any recommendations will be appreciated.

Output: 480W / 900 VA
Input: 120 VAC @ 50/60 Hz ± 3 Hz
9 x Total NEMA5-15R Outlets
6 x Battery Backup & Surge Outlets
3 x Surge-Only Outlets
NEMA5-15P Input Connection (5' Cord)
354 Joules Surge Energy Rating
Adjustable Voltage Sensitivity
Automatic Battery Self-Testing
$75,000 Lifetime Equipment Protection

(I wonder where I apply to get the $75K lifetime protection, haha.)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
the switch was a bit iffy. Sometimes I'd have to switch on and off a few times before I could power up
A switch just switches between zero conductivity (open, off) and maximum conductivity (short, on). Both states are safe. But an iffy switch creates a third state, partially closed, which adds resistance and heat. Just like when you slowly plug in a lamp that is turned on into your wall socket, you get a spark just before the wires are firmly pressed together, that's the in between state of partially closed, meaning high resistance, which produces heat. It sounds like your iffy switch was in that state a lot, causing heat to build up.

I have not heard of your PSU, but any on amazon that have 1000+ reviews should be reliable. On my two systems I use a modular Corsair CX 650 and a modular Silverstone Nighjar fanless. Modular allows you to only deploy the wiring you need so there is not a ton of extra unused wires coming out of it, and the nightjar fanless uses very heavy heatsinks for cooling so a fan is not needed.

Power supplies, like wall outlets, never "push" electricity onto anything. All electrical current is "pulled" by the appliance being plugged in. Therefore there are no PSUs that are too powerful for your system. I also do not see a reason to suspect your UPS being at fault here.

 

My Computer My Computer

At a glance

Win7 pro x64stock i7 7700kCorsair Vengeance LPX 16GB (2x8GB) DDR4 @ 320...integrated Intel HD 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
diy
OS
Win7 pro x64
CPU
stock i7 7700k
Motherboard
Gigabyte Z270N-WIFI mini-ITX
Memory
Corsair Vengeance LPX 16GB (2x8GB) DDR4 @ 3200MHz
Graphics Card(s)
integrated Intel HD 630
Sound Card
onboard Realtek ALC1220
Monitor(s) Displays
two vertically mounted samsung 55" 4k un55mu8000
Screen Resolution
1920x1280
Hard Drives
256GB Samsung EVO 960 M.2 pci-e NVMe SSD
PSU
SilverStone Nightjar ST45NF 450Watt Fanless
Case
No case. Motherboard is mounted directly onto power supply
Cooling
Evercool low profile 815EP with Panaflow 12L fan at 7v
Keyboard
Ortek MCK-86 mini
Mouse
Belkin 5-button USB
Internet Speed
spectrum 400mbps
I'm not sure whether this is relevant, but for high-powered computer equipment I try to find a UPS with active PFC. Switched-mode power supplies are theoretically a particular problem for UPSes, and I'm presuming it's worse the higher the power draw is.

That said, I've never had a power supply blow up like that, even with run-of-the-mill UPSes, so I don't know how relevant the PFC issue is. Nevertheless, for a high-powered system like yours, I'd lean towards an Active PFC UPS for peace of mind. (I use Cyberpower Active PFC UPSes these days.)

Note the PFC issue would only come into play if the UPS kicks in, and you did say the failure occurred after a power outage when the high-powered system was running from your existing UPS.
 

My Computer My Computer

At a glance

Windows 7/8.1/10 multibootIntel Core i7-770048GB (2x16GB Crucial DDR4-3200 + 2x8GB Hynix ...Intel HD630 + AMD Radeon R7 450 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 7050
OS
Windows 7/8.1/10 multiboot
CPU
Intel Core i7-7700
Motherboard
Dell, Intel Q270 chipset
Memory
48GB (2x16GB Crucial DDR4-3200 + 2x8GB Hynix DDR4-2400)
Graphics Card(s)
Intel HD630 + AMD Radeon R7 450 PCIe
Monitor(s) Displays
Asus VC279 (27")
Screen Resolution
1920x1080
Hard Drives
Toshiba M.2 NVMe (256GB),
Samsung 960 Evo (500GB),
WD Red Plus 80EFBX (8TB)
I've never heard of that PSU before and I assume it's crap. Get an Antec, Coolermaster, Corsair, or something more notable.

As to a UPS and a PSU. If your PSU is active, you NEED a UPS that is compatible with active power supplies. I'd email the UPS manufacture to make sure. That's what I did when I bought my UPS.

I bought this one: CyberPower CP850PFCLCD UPS 850VA / 510W PFC compatible Pure sine wave - Newegg.com

Newegg may have a Canadian version, or search for that model with vendors in your area.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Windows 7/8.1/10 multibootIntel Core i7-770048GB (2x16GB Crucial DDR4-3200 + 2x8GB Hynix ...Intel HD630 + AMD Radeon R7 450 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 7050
OS
Windows 7/8.1/10 multiboot
CPU
Intel Core i7-7700
Motherboard
Dell, Intel Q270 chipset
Memory
48GB (2x16GB Crucial DDR4-3200 + 2x8GB Hynix DDR4-2400)
Graphics Card(s)
Intel HD630 + AMD Radeon R7 450 PCIe
Monitor(s) Displays
Asus VC279 (27")
Screen Resolution
1920x1080
Hard Drives
Toshiba M.2 NVMe (256GB),
Samsung 960 Evo (500GB),
WD Red Plus 80EFBX (8TB)
You should be able to get the wattage of everything your running from the specs add them all up to get the right wattage PSU
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
Do the UV fan lights still work on the PSU?

Also, search for a rocker switch than select between 115/230 Volt - perhaps that is now at a wrong selector setting for your region?
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone

My Computer My Computer

At a glance

Windows 7 SP1 Home Premium 64bit [x64]Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz6 GBIntel HD Graphics 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 620
OS
Windows 7 SP1 Home Premium 64bit [x64]
CPU
Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz
Memory
6 GB
Graphics Card(s)
Intel HD Graphics 2000
Sound Card
Conexant CX20641 HD Audio
Hard Drives
Western Digital 1TB (1024GB) WD10EALX-759BA1
Internet Speed
Spectrum Cable Internet up to 100Mbps
Thanks

A switch just switches between zero conductivity (open, off) and maximum conductivity (short, on). Both states are safe. But an iffy switch creates a third state, partially closed, which adds resistance and heat. Just like when you slowly plug in a lamp that is turned on into your wall socket, you get a spark just before the wires are firmly pressed together, that's the in between state of partially closed, meaning high resistance, which produces heat. It sounds like your iffy switch was in that state a lot, causing heat to build up.

I have not heard of your PSU, but any on amazon that have 1000+ reviews should be reliable. On my two systems I use a modular Corsair CX 650 and a modular Silverstone Nighjar fanless. Modular allows you to only deploy the wiring you need so there is not a ton of extra unused wires coming out of it, and the nightjar fanless uses very heavy heatsinks for cooling so a fan is not needed.

Power supplies, like wall outlets, never "push" electricity onto anything. All electrical current is "pulled" by the appliance being plugged in. Therefore there are no PSUs that are too powerful for your system. I also do not see a reason to suspect your UPS being at fault here.


I appreciate your response.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
Thank you

I'm not sure whether this is relevant, but for high-powered computer equipment I try to find a UPS with active PFC. Switched-mode power supplies are theoretically a particular problem for UPSes, and I'm presuming it's worse the higher the power draw is.

That said, I've never had a power supply blow up like that, even with run-of-the-mill UPSes, so I don't know how relevant the PFC issue is. Nevertheless, for a high-powered system like yours, I'd lean towards an Active PFC UPS for peace of mind. (I use Cyberpower Active PFC UPSes these days.)

Note the PFC issue would only come into play if the UPS kicks in, and you did say the failure occurred after a power outage when the high-powered system was running from your existing UPS.

The issues have been resolved for the time being but I'm bookmarking your response for future reference. Thanks for answering. I don't know why I've never had a notice from SevenForums until today about it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
Too late, but thanks.

Do the UV fan lights still work on the PSU?

Also, search for a rocker switch than select between 115/230 Volt - perhaps that is now at a wrong selector setting for your region?

about the Apevia Java 500w power supply unit OP mentioned



read Amazon customer reviews:
Amazon.com: Customer reviews: Apevia Java 500W ATX Power Supply

and reviews from Newegg (click on the Reviews tab there):

APEVIA WIN-500XSPX 500W ATX12V / EPS12V Power Supply - Newegg.com



more bad reviews than good; some people may be lucky if that PSU still keeps working but others not so fortunate; replace ASAP

I've never heard of that PSU before and I assume it's crap. Get an Antec, Coolermaster, Corsair, or something more notable.

As to a UPS and a PSU. If your PSU is active, you NEED a UPS that is compatible with active power supplies. I'd email the UPS manufacture to make sure. That's what I did when I bought my UPS.

I bought this one: CyberPower CP850PFCLCD UPS 850VA / 510W PFC compatible Pure sine wave - Newegg.com

Newegg may have a Canadian version, or search for that model with vendors in your area.

I bought a cheapo because I had no idea if the motherboard was fried or not and it all powered up. How long it lasts is another matter but since I'm getting a little experience, I'll keep your suggestions in a bookmark for next time. Thanks.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
Thanks all for your responses. The lights are fine in the UPS and the computer is up and running so nothing was damaged. I figured it would cost more to take it in than test it myself. Now I can get a better PSU like the ones suggested by you guys in a bit. I appreciate all your answers and would have answered sooner if I'd gotten a notice before now. For some reason, I only got one today.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
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