Solved Two identical BSODs on two boxes that prevent even reaching Safe Mode

Thenin

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I'm getting virtually identical BSODs on two different computers running 64-bit Windows 7 Pro. They both occur during booting and early enough to prevent me from even entering Safe Mode. Because of this, I cannot provide the standard requested info, but here's what I have...

Desktop BSOD: STOP 0x0000007E (0XFFFFFFFFC0000005, 0X0, 0XFFFFF888009A8DA8, 0XFFFFF880009A8610)

Laptop BSOD: STOP 0x0000007E (0XFFFFFFFFC0000005, 0X0,0XFFFFF888000DE277E8 0XFFFFF888000DE2050)

This started happening on both computers after installing the latest Windows updates, but of course that might be a coincidence. I'd try uninstalling those updates or perform a System Restore if it were possible, but since I can't boot, I don't have those options.

I regret that I cannot provide more information...
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk
I can;t help, but I am having the same problem after I installed the latest updates last Sunday.
 

My Computer My Computer

At a glance

win7 professional 64 bitintel3g- 6gbuilt in
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell latitude e5530, 1537, xp13, 541s
OS
win7 professional 64 bit
CPU
intel
Motherboard
dell
Memory
3g- 6g
Graphics Card(s)
built in
Sound Card
built in
Monitor(s) Displays
dell m990

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Try performing system restore from boot media:

17514x86.iso
17514x64-v11.iso

Thanks, I had forgotten about that. Alas, on the laptop it says there are no restore points, which can't be correct because Windows Update always creates a restore point before installing the updates.

I'll try it on the desktop and report back.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk
If there are no shadow copies ( therefore you can't do system restore) you can try the following:

you might be able to uninstall the problem updates from the laptop by using dism++ - it is on the desktop of the boot media.

Alternatively, check in system32\config\regback and if you have hives there, rename the originals in system32\config to something like software.bok system.bok etc. Then copy in the hives from the regback folder.
 

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w

My Computer My Computer

At a glance

win7 professional 64 bitintel3g- 6gbuilt in
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell latitude e5530, 1537, xp13, 541s
OS
win7 professional 64 bit
CPU
intel
Motherboard
dell
Memory
3g- 6g
Graphics Card(s)
built in
Sound Card
built in
Monitor(s) Displays
dell m990
Bootable iso files can burnt as an image to cd/dvd.

More commonly, they are extracted to usb stick to make bootable usb media. One way is to use Rufus.

Another way is to use usb7ice which is very simple: [it will format the usb stick so make sure there is nothing else on the usb stick that you need]

View attachment 408507

View attachment 408508


If you want to extract to usb stick without formatting, one way is to install nt6 mbr and pbr onto usb stick and mark the partition active. Bootice can be used for that. View attachment 408509 Then extract the usb contents onto the usb stick partition - using, for example 7-zip. 7-Zip
 
Last edited:

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
If there are no shadow copies ( therefore you can't do system restore) you can try the following:

you might be able to uninstall the problem updates from the laptop by using dism++ - it is on the desktop of the boot media.

Alternatively, check in system32\config\regback and if you have hives there, rename the originals in system32\config to something like software.bok system.bok etc. Then copy in the hives from the regback folder.

Wow, that's GREAT info! Thanks a bunch.

For the record, I've solved the problem on the desktop by restoring a full system clone that was only a few days old, so I'm very happy about that. But I'll try your suggestions on the laptop.

Thanks again!
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk
The penultimate time I booted up the desktop, I got the BSOD again. But when I powered off and then rebooted, it booted up fine. The good news is that I can now finally provide the standard requested info, including a dump file!

It's attached below.

But since the desktop is now working properly, I'm hoping that this data can be used to determine what keeps preventing me from booting the laptop.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk

My Computer My Computer

At a glance

Windows 8.1 Enterprise x64Intel Core 2 Quad Q94008GBNVIDIA GeForce 9600GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 8.1 Enterprise x64
CPU
Intel Core 2 Quad Q9400
Motherboard
Gigabyte EG45M-DS2H
Memory
8GB
Graphics Card(s)
NVIDIA GeForce 9600GT
Hard Drives
ADATA SP900
Seagate ST1000DM003-1ER162
Antivirus
Windows Defender
Browser
Opera

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Use dism++ from booted media. it can install/uninstall drivers

boot media

17514x86.iso
17514x64-v11.iso

Thank you ENORMOUSLY!

When I asked this question at Tom's, I got nothing but personal abuse. But I knew there must be a way, even if I had to manually replace the driver file in question with the later version.

This forum is excellent!!

Thanks again
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i7-4790K Devil’s Canyon Quad-Core ...16GB G.SKILL TridentX 2666 (PC3 21300) RAMEVGA nVidia GTX-750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built
OS
Windows 7 Professional 64-bit
CPU
Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0 GHz
Motherboard
ASUS Z97-A/USB 3.1 Gen 2
Memory
16GB G.SKILL TridentX 2666 (PC3 21300) RAM
Graphics Card(s)
EVGA nVidia GTX-750
Sound Card
LogiLink USB 2.0 7.1 Channel Sound Box
Monitor(s) Displays
DELL U2713HM, ViewSonic 22, HDTV
Screen Resolution
1920x1080
Hard Drives
System is on 2x RAID 0 Samsung 850 PRO 256GB SATA-III SSD

System has several other SATA III disks as well
PSU
Corsair RM750x
Case
CoolerMaster Storm Scout 2
Cooling
CoolerMaster Hyper 212 EVO
Keyboard
Apple Slim, Bluetooth slim
Mouse
Logitech Trackball Marble & Logitech Wireless Trackball
Internet Speed
100 Gbps
Antivirus
Avira AntiVirus Pro
Browser
Waterfox, Opera, Basilisk
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