Solved Explorer shows empty DVD movie disc

[looked]

Computer 1 Liteon Bluray RW drive:
I installed the ASUS motherboard drivers and everything went smooth then I made the mistake of trying to install a bundled (old) free pro version of Daemon Tools.
The operation went wrong because the utility opened the browser looking for something so I interrupted everything because I hate these kind of smart and idiotic operations.
So everything appears to work just fine, I installed Ashampoo Burning Suite plus some other video editing software.
But there seems to be a problem that the burning software struggles to finalize the DVD.
To avoid creating more scarecrow discs I created a DVD movie with Ashampoo by using a 2X DVD-RW disc.
In Ashampoo I checked a box asking to verify after burning, a window popped up telling something the finalizing failed.
The DVD autostarts perfectly and the video player plays the video.

Computer 2: same Liteon bluray RW drive:
The DVD movie doesn't auto start and also Explorer doesn't show anything in the drive.

I tried anything but for sure not everything so is here anyone who experienced the same issue?

Edit:
I tried a brand new movie DVD in computer 2 and it loaded and played just fine so I believe the problem is when I create a DVD from computer 1.

 

[Paul Black]

Hi looked,

Please run MS_Info32_Find_Problem_Devices.bat [Option [2] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

I hope this helps!

 

[looked]

Hi lookedupload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

Thanks very much for helping and for the link to that page, I sometimes surf on Seven Forums but I had no idea of that page.
I run the utility and at the end it said: no problems were found, deleting result or something like that so I got no data to upload.

Now I'm thinking, could it be the DVD disc that is not compatible?
Tevion DVD+R 16x

 

[Paul Black]

Hi looked,

Thanks very much for helping and for the link to that page, I sometimes surf on Seven Forums but I had no idea of that page.

I run the utility and at the end it said: no problems were found, deleting result or something like that so I got no data to upload.

Now I'm thinking, could it be the DVD disc that is not compatible?

Tevion DVD+R 16x

The message you got means that there were NO problem devices [Yellow triangles] in the Device Manager, and because of that it automatically deletes the empty file. One less piece of junk left behind!

I have written quite a few batch scripts as you might have seen in order to streamline processes and avoid possible typing errors etc for use by members. It is just quicker and easier for them to run the batch script and upload the results for us to look at.

As far as the DVD+R is concerned, I use those to burn Films and never have any problems, well, maybe one in 50, but that is probaly due to an individual faulty disk!

I hope this helps!

 

[looked]

OK I fixed the problem, the steps here in case other people have a similar issue.
I think the problem was with Daemon Tools, a virtual "H" drive was not working in Explorer also Daemon Tools' interface showed 4 "H" drives plus a driver without letter, I deleted all drives.
With Ashampoo I loaded the same DVD folder and I was able to burn on DVD and to successfully check the operation, all good.

 

[Paul Black]

Hi looked,

OK I fixed the problem, the steps here in case other people have a similar issue.
I think the problem was with Daemon Tools, a virtual "H" drive was not working in Explorer also Daemon Tools' interface showed 4 "H" drives plus a driver without letter, I deleted all drives.
With Ashampoo I loaded the same DVD folder and I was able to burn on DVD and to successfully check the operation, all good.

I am glad that you managed to sort it out and thanks for sharing the solution, it will help other people visiting this thread that have the same issie/problem.