Solved Both ESET and Windows Defender aren't turned on

[CrossAlex21]

Whenever I restart my pc or turn on my pc, It says that the Firewall, Spyware and Virus Protection programs are turned off. Please help me!

 

[Paul Black]

Hi CrossAlex21,

Welcome to SevenForums!

Whenever I restart my pc or turn on my pc, It says that the Firewall, Spyware and Virus Protection programs are turned off.

Download and run Malwarebytes [FREE] from here => Malwarebytes.

I hope this helps!

 

[CrossAlex21]

What will that do?

Will this check for any viruses?

 

[Paul Black]

Hi CrossAlex21,

Will this check for any viruses?

It will check for Malware which can make your computer act in an unusual way [like you are having]!
You should also check for viruses using your installed virus software [Eset Internet Security]. You should be able to run [launch] it from a cmd prompt or in Safe Mode!

 

[CrossAlex21]

No malware found

I have runned the scan on my Antivirus, it says it's clean. I have some corrupted files, will that cause the problem?

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.18918_none_8e17ff23dc443457\mstscax.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.18918_none_31f963a023e6c321\mstscax.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-mfds_31bf3856ad364e35_6.1.7601.19145_none_0de965266895086c\mfds.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-ntshrui_31bf3856ad364e35_6.1.7601.17755_none_c4602298477e94b2\ntshrui.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-p..talcontrolssettings_31bf3856ad364e35_6.1.7601.18020_none_5c582edf5a7b8fab\Wpc.dll
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18984_none_84dc1bf1644be132\tiptsf.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-directshow-devenum_31bf3856ad364e35_6.1.7601.19091_none_5aeb5eab9e715f66\devenum.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mp3dmod_31bf3856ad364e35_6.1.7601.19091_none_eec8dc8638324f15\MP3DMOD.DLL
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-resampledmo_31bf3856ad364e35_6.1.7601.19091_none_a119a85036f6dae4\RESAMPLEDMO.DLL

Will some of the corrupted Windows files cause the problem?

 

[Paul Black]

Hi CrossAlex21,

I have runned the scan on my Antivirus, it says it's clean. I have some corrupted files, will that cause the problem?

The corrupted Win 7 files can cause problems.

Under the heading sfc [System File Checker] . . ., please run SFC.bat, Options [2] and [3] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

SFC can correct corrupted .dll [Dynamic Linked Library] files which is what the corruptions are as per your post.

There is further information in Post #1.

I hope this helps!

 

[CrossAlex21]

What should I do now?

I have runned the SFC command and it says "Windows found corrupted files but couldn't fix some of them" Should I access Repair My Computer and click Startup Repair in Advanced Settings?
Are the corrupted files cause of this problem in the first place?

 

[Paul Black]

Hi CrossAlex21,

I have runned the SFC command and it says "Windows found corrupted files but couldn't fix some of them".

[1] Did you run Option 3?
[2] If so, please upload the CBS_ERRORS.txt file on the desktop.

Thanks.

 

[RolandJS]

PaulB, would a repair install be helpful here, after making sure backups are made?

 

[Paul Black]

Hi RolandJS,

PaulB, would a repair install be helpful here, after making sure backups are made?

This thread is dead!

He started a duplicate thread where members are helping him here =>
Windows Corrupted files, runned sfc and fixed some of them.