Solved A problem with reinstalling the OS on a Sony PCG-7142L

reble

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This problem is on a Sony laptop model PCG-7142L, OS Win 7 Home 32bit.
Last Sunday I had to go to Kadlec ER and they in turn admitted me to the hospital. I had the Sony laptop in my backpack just in case for something to do.

At that point on Sunday afternoon the laptop was working 100% fine. I wanted to play a game on the laptop. I got an error message saying a certain DLL file that is needed to play the game is missing. I went on the hospitals public WI-FI connection to find said DLL file. While I was looking for the file, I got hit by a web page from USA today's web site. Since then the laptop has been acting funky. In Firefox, IE, Wordpad Notepad, the run command. I see continuous string of (U)'s. It just keeps going. The U, H, + and other keys don't work now. I tried wiping the hard drive partition clean and reinstalling Win 7 Home. The install got to the point of the 1st Win restart. Now Windows 7 keeps booting into "Advanced Boot Options" instead of going on with the install. And I can't get back into the laptop's bios now. The laptop just boots direct to the Win "Advanced Boot Options".
I think the laptop got infected somehow while I was connected to the Hospital's public WI-FI. I am now at home and I am on my main Dell computer. I need the Sony laptop working by Feb for RadCon, a sci-fi and fantasy convention that I go to each year. Anyone have any ideas?
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
How did you re-install Windows? Did you use the recovery partition?
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
No I set the optical drive as the #1 drive in the boot order. I have a prog on a cd called "Super (F) Disk" that wipes out the MBR, then I just stick in to the optical drive the Win 7 32bit bootable disk and start installing. Normally the install goes fine. Except for this time when Win 7 gets to the 1st reboot during the install. Win auto goes into "Advanced Boot Options" the F8 option to get at safe mode. Also when I hit F2 to get into the laptop's bios the laptop says "entering setup" then the screen goes blank and reboots to the "Advanced Boot Options" menu, unless I hit F2 again. Then I get into the laptop's bios. I have never run across this problem before.



How did you re-install Windows? Did you use the recovery partition?
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
I finely solved the problem with the Sony laptop. Somewhere, somehow, I don't know. Something heavy and wet got set down on the Sony's internal keyboard at the hospital. The internal keyboard is damaged, the J, U, Esc and the F8 don't work right and the keyboard has to be replaced. I used a keyboard testing prog to find out. The internal touch pad still works fine and the laptop responds just fine to my Logitech combo wireless keyboard/mouse. So I will still be able to use the Sony laptop at Radcon. I will just have to buy one of those Ihome wireless keyboard/mouse setups from Big-Lots. The Ihome stuff doesn't last as long as the Logitech stuff. But it will last long enough until I can replace the internal keyboard.
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
You should replace or disconnect the keyboard flat cable from the MB as damaged keyboard can conflict with the external keyboard
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks for the tip Megahertz07, I will pull the ribbon cable right now while I have the time.



You should replace or disconnect the keyboard flat cable from the MB as damaged keyboard can conflict with the external keyboard
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
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