The old Network issue with a spin..

[HaisseM]

Hi All,

Got a couple of computer issues that I need your help with.

I have two computers, 1 running Windows 7 and 1 running Windows XP. We'll call them 7 and XP.

Never computer can see shared files or directory even through both have it turned on through the "Network ICON"

So here is the spin

If I type \\Computername on 7 I can see all my shared directory and files (with access to copy them over without a problem) Same on XP

I've even installed the printer that is on XP onto 7 (although it's can't seem to actually print at this time)

Based on the fact that I can type \\computer name and get access on both computers I would imagine all my settings are correcct... but like my spelling.. something must be off

Any ideas?

Both computers can access the internet

 

[torrentg]

Try mapping by ip address. If it works without error, you have a dns issue. Possibly something to do with Bonjour service (mdnsresponder.exe in task manager.) Completely uninstall that if you have it. Google about it.

 

[kegobeer]

All of my computers run iTunes and have the bonjour service running, and I don't have any problems with networking. Exactly what is bonjour supposed to be doing that completely interrupts networking?


To HaisseM - have you followed any of the Windows 7/XP/Vista sharing guides that are available on the 'net? Do you have any third party security or antivirus applications on your computers?

 

[HaisseM]

Try mapping by ip address. If it works without error, you have a dns issue. Possibly something to do with Bonjour service (mdnsresponder.exe in task manager.) Completely uninstall that if you have it. Google about it.

Mapping by IP works, just like mapping by computername works (works in both services (I don't have Bonjour services installed on my computer.. I uninstall it every time I have every installed Itunes

All of my computers run iTunes and have the bonjour service running, and I don't have any problems with networking. Exactly what is bonjour supposed to be doing that completely interrupts networking?


To HaisseM - have you followed any of the Windows 7/XP/Vista sharing guides that are available on the 'net? Do you have any third party security or antivirus applications on your computers?

I have read many of the sharing guides out there, also the ones on this site. They mainly say just change the advanced sharing settings

 

[torrentg]

Mapping by IP works, just like mapping by computername works

Alright then, what is the issue you're trying to fix?

 

[HaisseM]

My issue is when I click on "Network Icon" on my desktop I should see all available network options for my computer running windows xp (the folders that have been set to share) however I don't see anything.

 

[kegobeer]

As I asked previously, do you have any third party security/antivirus applications running on either machine? If so, uninstall them and see if you continue to have issues.

Have you properly configured both computers for file/printer sharing?

 

[Jacee]

Can you take a snapshot of what you're looking at and upload it for us to see?

 

[HaisseM]

Can you take a snapshot of what you're looking at and upload it for us to see?

Attached

Computername shows what I see if I do the \\Computername

Network Icon is what I see when I click on the network icon from my desktop

As I asked previously, do you have any third party security/antivirus applications running on either machine? If so, uninstall them and see if you continue to have issues.

Have you properly configured both computers for file/printer sharing?

Sorry I have Comodo on both computers and a old version of Zonealarm (which have been disabled|

I also have the free avg on both computers

 

[torrentg]

AVG is causing massive headaches for users. Completely uninstall that.

Uninstall ZoneAlarm too as disabling does not do the same thing as uninstall.

Isolate Comodo as the only firewall on the systems then test from there.

 

[HaisseM]

AVG is causing massive headaches for users. Completely uninstall that.

Uninstall ZoneAlarm too as disabling does not do the same thing as uninstall.

Isolate Comodo as the only firewall on the systems then test from there.

AVG has been uninstalled from both computers. Because I have a much older version of Zonealarm I'm hesitant to remove it without knowing it will fix my issue. The one thing I do want to stress is I can access my networked items via \\ipaddress or \\computername and my printer was able to install (not print) via the \\computername thing as well

 

[torrentg]

AVG is causing massive headaches for users. Completely uninstall that.

Uninstall ZoneAlarm too as disabling does not do the same thing as uninstall.

Isolate Comodo as the only firewall on the systems then test from there.

AVG has been uninstalled from both computers. Because I have a much older version of Zonealarm I'm hesitant to remove it without knowing it will fix my issue. The one thing I do want to stress is I can access my networked items via \\ipaddress or \\computername and my printer was able to install (not print) via the \\computername thing as well

With Comodo on system(s), the only way to go is to uninstall ZA. Then also, disable the Windows Firewall too.

 

[HaisseM]

So I uninstalled AVG and removed zonealarm and nothing has changed. No antivirus programs running, no firewall programs running. Windows firewall is not active... Any other ideas

 

[kegobeer]

Do both computers belong to the same workgroup?

 

[HaisseM]

Do both computers belong to the same workgroup?

Yes, they both have the same workgroup name.