Laptop Sleep then wakeup password error

[TRaGiC]

Hi! I'm just new here, I have a problem about my laptop (Presario CQ40-416AU) when waking it up from sleep, I set a password for my login and I required the password when resuming from sleep but it shows password error everytime I tried to login.. what could be the problem? Thanks

W7 64 Ultimate
Amd Turion x2

 

[torrentg]

Are you sure you're trying to login with the same account you set the password for?

 

[TRaGiC]

Are you sure you're trying to login with the same account you set the password for?

yes sir I am...

 

[Seraphinus]

Do you have a seperated numpad on youre notebook?, because it could be that if you get out of sleep numlock is on, and you type numbers except of letters.

 

[ztl]

one of my friends also has this promblem

who knows why?

thanks!!

 

[torrentg]

If there's an actual error code number or value, tell us and it may lead to good help.

 

[TRaGiC]

Do you have a seperated numpad on youre notebook?, because it could be that if you get out of sleep numlock is on, and you type numbers except of letters.

no sir I don't have a separate numpad

 

[TRaGiC]

If there's an actual error code number or value, tell us and it may lead to good help.

actually, there's no error codes sir, I was just wondering why the password doesn't match

 

[Seraphinus]

Do you have a seperated numpad on youre notebook?, because it could be that if you get out of sleep numlock is on, and you type numbers except of letters.

no sir I don't have a separate numpad

then check if numlock is on, because if it's on, it can be that you type youre password with numbers except of letters.

 

[TRaGiC]

I updated the BIOS to F.52 and the password error was gone.. but another one happened.. only black screen after waking up..