PC Tools - Uninstall this if having network issues

[frankma]

Hello,

If you search for my other posts you will notice I was having a network problem that I couldn't figure out.

I am 99.9% sure I have solved my issue.

The solution was to uninstall PC Tools. My issue now seems to be gone.

Please note that simply disabling PC Tools did not solve my problem.

I had to uninstall it. I am now using the Windows Firewall and my issue seems to have been resolved.

All the other trickery I tried to solve the problem didn't work, and now have put everything back that I changed that I shouldn't have had to change as a final test.

I am pretty confident all is going to be fine.

 

[reghakr]

Were you using PC Tools Firewall Plus?

 

[frankma]

Yup, the latest free edition as available on Cnet.

I used it with my previous (Windows XP) system with no issues.

I am quite confident it doesn't play nice with Windows 7 for some reason.

Has this been discussed?

Were you using PC Tools Firewall Plus?

 

[reghakr]

No, it plays OK, but truthfully I liked the older version better, but cannot locate it.

Every link goes back to the PC Tools page.

 

[chev65]

No trickery should be reqiured to get file sharing to work properly, everything I mentioned in earlier posts is standard procedure using the built in simple GUI for networking in Windows 7.

It's typical for a third party program with a built in firewall to cause file sharing not to work. You would think that a firewall made for Windows 7 would at least be intuative enough to get past this problem. If it were me it's the first thing I would have got rid of.

The fact that a third party firewall was never mentioned in your earlier posts leaves me a bit confused.

 

[reghakr]

The fact that a third party firewall was never mentioned in your earlier posts leaves me a bit confused

Now I'm confused, where is that statement?

 

[reghakr]

I do have an older version if you'd like it

 

[chev65]

The fact that a third party firewall was never mentioned in your earlier posts leaves me a bit confused

Now I'm confused, where is that statement?

I lost track of his posts but I believe he was asking about how to get LAN networking to work correctly the other day.

The problem is that these third party firewalls are being installed before they get the LAN up and running which only adds to the confusion.

 

[reghakr]

Doesn't Windows firewall have the same effect?

 

[computersplus]

PC Tools Firewall Issue

I recently had an issue with the latest version of PC Tools firewall not allowing a VPN client to work I tried manually setting permission to allow the VPN client I tried disabling the PC Tools firewall nothing I did would allow it through the firewall even when it prompted me the first time I used the VPN I clicked allow and remember had to uninstall it never had issue with older versions I was a bit frustrated.

 

[reghakr]

The older version was for more advanced users. There were many pop ups, but you could turn them off, if you knew the program or site was legit.

The best thing about it was that you could control what applications were trying to access the Internet to phone home.

There was the ability to block them.

 

[frankma]

Well hmmm I never had a problem with file sharing. That was actually the part of my connection that worked fine.

The only issues I was having was with loading web pages and yahoo messenger.

Everything was fine up until about 8 hours of system uptime. About every 8 hours web pages would cease to load (all browsers) and yahoo messenger would stop working.

That was my problem.

I honestly never thought the firewall was causing the above. I had thought if it was a firewall issue the problem would exist 100% of the time. That and I've used PC Tools for years (on previous systems) and never had a problem.

Why would a firewall suddenly stop letting web pages load after allowing them to load literally 1 minute prior?

I thought the problem was either my cable modem, router, or NIC. Last week I swapped out the cable modem and the problem remained. I was actually about to purchase a new router before I stumbled on this.

I never in a million years thought PC Tools was my problem, and uninstalled it more in desperation than anything else.

No trickery should be reqiured to get file sharing to work properly, everything I mentioned in earlier posts is standard procedure using the built in simple GUI for networking in Windows 7.

It's typical for a third party program with a built in firewall to cause file sharing not to work. You would think that a firewall made for Windows 7 would at least be intuative enough to get past this problem. If it were me it's the first thing I would have got rid of.

The fact that a third party firewall was never mentioned in your earlier posts leaves me a bit confused.

 

[reghakr]

Did you uninstall the Firewall and the connection went back to normal.

If, not how could you assume it;s the firewall. Sometimes posting on these forums I'll' end up with 30+ tabs open, That';s when web pages start to load slower.

 

[frankma]

I uninstalled PC Tools and as I write this I am at 14 hours uptime and counting.

My browsers stopped loading web pages as if there was no internet connection.

1 tab, 10, or 100. Totally stopped. I am 99.9% sure I have solved my problem.

Did you uninstall the Firewall and the connection went back to normal.

If, not how could you assume it;s the firewall. Sometimes posting on these forums I'll' end up with 30+ tabs open, That';s when web pages start to load slower.

 

[reghakr]

OK,

gotcha.

 

[slapshot1959]

PC Tools is also causing me an issue blocking me from my HDHomerun network tv tuner. Turning off the firewall allows me access, and enabling causes no connection. Adding exceptions in firewall rules has no effect, this is in Windows XP on an older pc.
I'll have to uninstall pc tools I guess.

 

[IonSaliu]

I uninstalled PC Tools and as I write this I am at 14 hours uptime and counting.

My browsers stopped loading web pages as if there was no internet connection.

1 tab, 10, or 100. Totally stopped. I am 99.9% sure I have solved my problem.

Did you uninstall the Firewall and the connection went back to normal.

If, not how could you assume it;s the firewall. Sometimes posting on these forums I'll' end up with 30+ tabs open, That';s when web pages start to load slower.

Has anyone solved this issue? Or should I, by myself, take PC Tools on in a class-action lawsuit?

I am having the same severe issue, AFTER I uninstalled Spyware Doctor and all that garbage from PC Tools.

I was virus-infected at least three times after buying and installing PC Tools. The package was unable to detect the threats or, later, to remove the threats. I was more successful with the free tools in Windows 7. Worse, I had to restore my system twice (and then another big headache, reinstall programs!)

On November 9, 2010, I had it with Spyware Doctor. I uninstalled it in my Control Panel. The uninstall asked me to restart my PC in order to complete the removal of PC Tools. I restarted. That’s when the hell broke open! I was unable to find an Internet connection anymore! In one minute, I lost my Internet connection! The Internet connection does not exist anymore for all Internet applications, but one.

The 32-bit version of Internet Explorer does not recognize an Internet connection anymore. The same is true about Mozilla and Google Chrome. No other Internet application works any more: Skype, WS_FTP, etc. They all report that there is NO internet connection!

The thing is, the 64-bit version of Internet Explorer does work — but it’s the only Internet application that survived the PC Tools catastrophe!

I googled on “PC Tools Firewall Uninstall” and found similar problems. I tried to remove the Firewall in my Device Manager (Show Hidden Drivers) — but it is impossible. The PC Tools guys look like hardened criminals!

My OS is 64-bit Windows 7 Professional.

Ion Saliu
SALIU.COM

 

[IonSaliu]

It appears that this is a problem specific to Windows 7 (64-bit). The Internet connection is recognized in Windows XP (32-bit). I have dual-boot Win 7 / Win XP.

PC Tools guys are still guilty as charged. They should have warned users that their product is incompatible with 64-bit Windows 7. Better still, Spyware Doctor should have not installed in 64-bit Windows 7! That’s common sense! And now, look what them PC Tools cowards do! They don’t even come publicly with the acknowledgement that they made a serious mistake and they will offer solutions ASAP. They hide in silence…

Ion Saliu