You have to adjust your setting. Go to accounts and make sure that your ports, pop v smpt and all names are correct. It takes just one error to make it refuse to work.
My Computer
At a glance
Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
I really want to help you but I do not know Portuguese. But, I do not care how long it takes. If you are interested, you can go into WLM, accounts, and wherever you see an entry, use an online translator to give you the meaning. You only have to be concerned with outgoing. There will not be that much to translate.
You bring up WLM on the top you will tools, third from the right. In tools just click accounts. Use a translator, we will get it to work.
My Computer
At a glance
Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
What fixed it? it is always good courtesy if you find a solution to a problem you asked help on, to share the solution so others can benefit. Just saying, so please don't feel like I am picking on you.
My Computer
At a glance
Windows 7 UltimateIntel Core(TM)2 Quad- Q9550, 2.83GHz4GBATI Radeon HD4600
Computer Manufacturer/Model Number
Gigabyte
OS
Windows 7 Ultimate
CPU
Intel Core(TM)2 Quad- Q9550, 2.83GHz
Motherboard
G31M-ES2L
Memory
4GB
Graphics Card(s)
ATI Radeon HD4600
Sound Card
On Board:
Monitor(s) Displays
Acer AL2223W, Acer AL1916
Screen Resolution
1680 x 1050, 1280 x 1024
Hard Drives
160GB
350GB
250GB
250GB
PSU
600W
Case
Cooler Master
Keyboard
Microsoft Laser 6000
Mouse
Logitech Optical Trackman
Internet Speed
1.5MB
Other Info
I am also running a quasar gamatron flux capacitor with twin pulse tronic phasers......jk, I have no such stuff.