Realtek, Windows 7 64RTM Crackle/static/popping

[AaronDude]

Return to acer again for repair? I can't return it to the store, I don't have the original packaging(they sent it back in a plane brown box) and the 30 day return thing is up. I bought it early december late november.

 

[AaronDude]

BTW does that latency even look bad at startup? Oh well guess I'll pack it up again and see if acer repairs it. They don't have very good customer service. The best way and the way I did it was file an RMA online and tell them what was wrong, unfortunetly they were not willing to fix it. All they did was send me a piece of paper back with the machine that said "tested".

 

[Frostmourne]

Explain at the store where you bought it. Its useless if a factory PC doesn't work.

 

[AaronDude]

unfortunately the store I bought it from is J and R music and computer world in new york and I'm in the mountains of Denver Colorado. I bought this computer online. I've only ever bought one computer in a real store and that was in 1996. So just drop them an email or call and see what they say?

 

[Frostmourne]

Yes. If I built a PC then it might be I misconfigured something or something broke. For a factory PC, contact them. This shouldn't happen.

 

[AaronDude]

Well the store won't take it back but acer is paying for the shipping this time to them. Just hope they fix it this time instead of just "test unit". The customer service is all automated and when you get a person it's someone with a heavy accent. Needed help with the call because I couldn't understand nothin' lol.

 

[son gohan]

good news for those who have an Asus X61SV or F50sv laptops! upgrade to the latest bios (2.05) and the crackling will be gone FOR GOOD with the latest drivers (2.40)! No more TURN_OFF_PULLMODE beta drivers like before).

ASUSTeK Computer Inc.-Support-

 

[UberB]

good news for those who have an Asus X61SV or F50sv laptops! upgrade to the latest bios (2.05) and the crackling will be gone FOR GOOD with the latest drivers (2.40)! No more TURN_OFF_PULLMODE beta drivers like before).

ASUSTeK Computer Inc.-Support-

I have ASUS X82S, I guess i'll wait

 

[evh5150]

Thanks to everyone for this thread, although I've not found a fix yet. I'm running a Dell Vostro 1000 laptop with Windows 7 64bit, and the Realtek audio of course, and whereas I don't hear any mild crackling, on occasion I get a blisteringly loud second or two of static, which really hurt my ears the first time it happened (I was listening through earphones).

This has also affected my use of Skype and backup of audio files, which have been infected by the same problem.

I rolled back my driver, to no avail. I tried one of the newer drivers (2.31?) and got an error message stating that the driver could not install.

 

[evh5150]

Now trying the latest driver from the Stickied thread. Hopefully it works.

 

[Nikolay]

Also having a similar problem, no luck with my own thread.

 

[sajuukkhar]

ok ive had this problem also but i think i found a solution.
1. Download the newest realtek drivers
2. go to control panel --> device manager then delete whatever is under sound,video and game controllers section then go to system devices and delete the High definition audio controller under there.
3. install the realtek drivers.
4. restart
5. go back to control panel go to sounds go to your speakers settings, turn the output level to 50, disable all effects and turn the format to 16bit 44100hz (cd) quality

I did this on my windows 7 ultimate 32bit and i haven't heard anything

NVM it came back after awil yets its CONSIDERABLY lower and less annoying then before its almost gone like 95% of the way gone.

 

[sunshine04girl]

Same problem fixed.

I just wanted to let everyone know that after reading multiple forums, etc, this one finally helped my solve the problem of crackling sound. I tried almost everything listed previously in this forum on my brand new Lenovo Ideapad Y450 (nvidia graphics card, realtek high def audio, etc) running windows 7. The last thing I tried was to change the advanced power settings in control panel. Under processor power management, I changed the minimum processor state to 100%, like previously mentioned in this thread and the popping/crackling sounds went away and stayed away. I then tried various settings to see what would happen. At minimum processor state of 30%, the noises came back, but anything above 40 and I had no sound problems. THIS WAS A SOLUTION FINALLY!!! Thanks to those who posted and try this if you have not already!

 

[AaronDude]

I had it set at 100% already. That wasn't the issue with mine. Acer has the computer now and I hope they actually fix it or give me a new one.

 

[Pash00n]

Frustration

Similar problems here. The sound always has a bit of background fuzz no matter how many things I disable (or what I change on the hardware side) If I have no audio applications open except for one (or if I simply tick the volume slider with no audio apps open), I get this really annoying popping sound at the beginning and end of each sound, and if the sound clip/effect is too short I simply here a pop and nothing else. The popping issue disappears if I run Microsoft's default drivers. This is really annoying and I've tried everything to fix this problem with the exception of buying a new sound card (Which I really don't want to do; this is a Micro ATX motherboard with only 2 PCI slots and 1 PCI-E slot.)

I've...

-Tried a bunch of drivers, old and new.
-Disabled Cool 'N Quiet in the BIOS
-Disabled various power saving options
-Set my power plan to maximum performance, set cpu active maximum percentage thing to 100%
-Disabled hardware

I'm at my wits end on this and I guess I AM going to have to buy a new sound card. Ugh.

I'm running Windows 7 32-bit.

 

[Nikolay]

I've narrowed my problem down to a latency issue but I still can't fix the problem. I can't find that bad driver!

 

[belikexp]

All of you shouldn't have to jump through hoops to eliminate this popping/crackling sound. It should be a simple driver installation. I don't have a solution but maybe we should make sticky thread with known motherboards and laptops that have popping/crackling sound so others will know what not to buy.

 

[Aphelion]

All of you shouldn't have to jump through hoops to eliminate this popping/crackling sound. It should be a simple driver installation. I don't have a solution but maybe we should make sticky thread with known motherboards and laptops that have popping/crackling sound so others will know what not to buy.

What makes it difficult to accept is that WinXP has worked perfectly well on the same hardware, at least for several of the posters here.

Ap

 

[belikexp]

Well that was a silly solution I gave.

Has anyone tried disabling the onboard sound and installing a Creative Sound board or an external sound device?

Do you still hear crackiling when disabling the onboard sound?

 

[Aphelion]

belikexp,

I noticed one poster got rid of crackling-static by upgrading to the latest BIOS for his/her MB so it could be hardware related.

In your system specs you have Realtek AC97 listed, instead of the problem causing Realtek HD Audio.

AC97 is the older standard and I assume doesn't have all the surround sound options or high sample/bit-rates available?

Ap