Avira and Windows 7, now in trouble

Burgurne

Danish Viking
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Denmark
I have used Avira free for some time, but after the last install of Windows 7, I'm in troubble.
Avira installs fine, but it can't update Virusdatabase. It seems like it don't connect at all, transfering 0 bytes, and after about 15-20 minutes break off with an error (and no update). The error just saying something like "can't be updated at the moment. Please try later".
Well, that has lasted over 2 days now, and earlier today I updated Avira on my laptop (XP) with no problems.

I have redownloaded Avira, installed it, uninstalled it, installed it again (from a third download!), but still it can't update.
Avast, AVG and trial Kaspersky updating without problems.

Any ideas?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 retailCore i5 3570K @ 4,4Ghz16Gbyte Corsair C9 1866mhzMSI Lightning GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebrewed
OS
Windows 7 Ultimate x64 retail
CPU
Core i5 3570K @ 4,4Ghz
Motherboard
MSI Z77A GD65
Memory
16Gbyte Corsair C9 1866mhz
Graphics Card(s)
MSI Lightning GTX 770
Sound Card
Auzentech
Monitor(s) Displays
BenQ 24"
Screen Resolution
1920x1200
Hard Drives
Samsung 840 EVO SSD, Samsung SSD 830 256Gbyte, Seagate 3Tbyte HDD, WD 4 Tbyte HDD.
PSU
Zahlmann 850HP
Case
Corsair Carbide 500R
Keyboard
G15 logitech
Mouse
Logitech Laser MX1000
Internet Speed
60/60
Antivirus
Bitdefender
Browser
Chrome
I have used Avira free for some time, but after the last install of Windows 7, I'm in troubble.
Avira installs fine, but it can't update Virusdatabase. It seems like it don't connect at all, transfering 0 bytes, and after about 15-20 minutes break off with an error (and no update). The error just saying something like "can't be updated at the moment. Please try later".
Well, that has lasted over 2 days now, and earlier today I updated Avira on my laptop (XP) with no problems.

I have redownloaded Avira, installed it, uninstalled it, installed it again (from a third download!), but still it can't update.
Avast, AVG and trial Kaspersky updating without problems.

Any ideas?
May I first ask why (and I mean this in the best possible manner...) do you have 4 different Anti-Virus? Anti-Virus apps normally conflict with each other in some way (whether they tell you or not). It is very reccomended to only use one Anti-Virus app at a time
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64Intel Core 2 Duo T9300 2.5 GHz4GB Kingston DDR2-800NVIDIA Geforce 8600M GT (512MB Model)
Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I have used Avira free for some time, but after the last install of Windows 7, I'm in troubble.
Avira installs fine, but it can't update Virusdatabase. It seems like it don't connect at all, transfering 0 bytes, and after about 15-20 minutes break off with an error (and no update). The error just saying something like "can't be updated at the moment. Please try later".
Well, that has lasted over 2 days now, and earlier today I updated Avira on my laptop (XP) with no problems.

I have redownloaded Avira, installed it, uninstalled it, installed it again (from a third download!), but still it can't update.
Avast, AVG and trial Kaspersky updating without problems.

Any ideas?

Its a sign, dump all but one Anti-Virus. As Zidane mentioned, it is not recommended to have more then one installed on the same machine. :S
 

My Computer My Computer

At a glance

Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04Intel E6750 @ 3.80GHz2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHzEVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
hi !

what firewall are you using ?

i´m using Avira and normally have no problem updating, but i´ve also seen "your" problem a few times, usually it works a bit later.
 

My Computer My Computer

At a glance

W7-Enterprise + WS-2008 (Converted to Worksta...P4 2,4GHz (at 1,8GHz, "slow" RDRAM, only 400M...2GBNVIDIA QUADRO2 PRO 64MB
Computer Manufacturer/Model Number
Dell
OS
W7-Enterprise + WS-2008 (Converted to Workstation)
CPU
P4 2,4GHz (at 1,8GHz, "slow" RDRAM, only 400MHz FSB...)
Motherboard
Intel 850E
Memory
2GB
Graphics Card(s)
NVIDIA QUADRO2 PRO 64MB
Sound Card
Yes
Monitor(s) Displays
Dell 1702FP
Screen Resolution
1280x1024
Hard Drives
Yes
PSU
Yes
Case
Yes
Cooling
Yes
Keyboard
Yes
Mouse
Yes, and i also have Cats...
Internet Speed
University: 100 MBit/s, Home: UMTS 7,2 MBit/s
Other Info
W7 on a DINOSAUR: P2 with 266MHz CPU & 160MB RAM
For me, Avira does not work at all on RTM x86, 7600 build. It installs, but then reports that antivirus driver is not compatible (or something like that) and it wont start the AV service. Well, back to Panda IS...
 

My Computer My Computer

At a glance

Windows 7 RTM x86, 7600 buildIntel C2D E6600 @2.4GHz2x 1GB Trascend DDR2 800 + 2x 1GB Kingmax DDR...XFX 8800GT 512MB Alpha Dog Edition
OS
Windows 7 RTM x86, 7600 build
CPU
Intel C2D E6600 @2.4GHz
Motherboard
Gigabyte GA 965P-DS3 rev3.3 F10
Memory
2x 1GB Trascend DDR2 800 + 2x 1GB Kingmax DDR2 800
Graphics Card(s)
XFX 8800GT 512MB Alpha Dog Edition
Sound Card
Audigy 2 Value
Monitor(s) Displays
Acer P193W
Screen Resolution
1440x900
Hard Drives
IDE Seagate Barracuda 120GB, SATA2 WD Caviar Blue 320GB
PSU
LC Power 6600GP2 v2.3 SilentGiant 600W Green Series
Case
CoolerMaster Elite 332
Cooling
Stock
Keyboard
Logitech Media 600
Mouse
Logitec RX1000
Internet Speed
2048/192 kbps
Other Info
Altec Lansing VS4121 2.1 speakers

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
My English is not good enough. I have of course only 1 virus-killer installed at the time. As written in #0, this is a new install of Windows 7 x64, and after Avira did not work, I tried some other virus-killers (one by one!), and after them, I tried Avira again, but Avira won't update. From time to time during severel tries, it downloads 1-10 Kbyte, but then stops again. I'm using Windows 7 other security, Firewall, Windows Defender aso. I really like Avira, as it is fast, and does not take up much space. Maybe I should try Microsofts own new Virus-killer?

#6 Yes, that is working, but do I really have to do this by myself from now on?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 retailCore i5 3570K @ 4,4Ghz16Gbyte Corsair C9 1866mhzMSI Lightning GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebrewed
OS
Windows 7 Ultimate x64 retail
CPU
Core i5 3570K @ 4,4Ghz
Motherboard
MSI Z77A GD65
Memory
16Gbyte Corsair C9 1866mhz
Graphics Card(s)
MSI Lightning GTX 770
Sound Card
Auzentech
Monitor(s) Displays
BenQ 24"
Screen Resolution
1920x1200
Hard Drives
Samsung 840 EVO SSD, Samsung SSD 830 256Gbyte, Seagate 3Tbyte HDD, WD 4 Tbyte HDD.
PSU
Zahlmann 850HP
Case
Corsair Carbide 500R
Keyboard
G15 logitech
Mouse
Logitech Laser MX1000
Internet Speed
60/60
Antivirus
Bitdefender
Browser
Chrome
I don't know if you'll have to do this from now on :confused:

I see you have an RC version of Windows 7 ... what is the 'build' number? You have it listed as RC 1
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
As written in first post, this is (installed again) a clean install of my new Windows 7 Ultimate x64 Retail
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 retailCore i5 3570K @ 4,4Ghz16Gbyte Corsair C9 1866mhzMSI Lightning GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebrewed
OS
Windows 7 Ultimate x64 retail
CPU
Core i5 3570K @ 4,4Ghz
Motherboard
MSI Z77A GD65
Memory
16Gbyte Corsair C9 1866mhz
Graphics Card(s)
MSI Lightning GTX 770
Sound Card
Auzentech
Monitor(s) Displays
BenQ 24"
Screen Resolution
1920x1200
Hard Drives
Samsung 840 EVO SSD, Samsung SSD 830 256Gbyte, Seagate 3Tbyte HDD, WD 4 Tbyte HDD.
PSU
Zahlmann 850HP
Case
Corsair Carbide 500R
Keyboard
G15 logitech
Mouse
Logitech Laser MX1000
Internet Speed
60/60
Antivirus
Bitdefender
Browser
Chrome
hi !

Burgurne: "As written in first post, this is (installed again) a clean install of my new Windows 7 Ultimate x64 Retail"

may i suggest that you take a good look at your own first post above ?
"...last install of Windows 7..."

it has *NO* info about what W7-version you are using...
 

My Computer My Computer

At a glance

W7-Enterprise + WS-2008 (Converted to Worksta...P4 2,4GHz (at 1,8GHz, "slow" RDRAM, only 400M...2GBNVIDIA QUADRO2 PRO 64MB
Computer Manufacturer/Model Number
Dell
OS
W7-Enterprise + WS-2008 (Converted to Workstation)
CPU
P4 2,4GHz (at 1,8GHz, "slow" RDRAM, only 400MHz FSB...)
Motherboard
Intel 850E
Memory
2GB
Graphics Card(s)
NVIDIA QUADRO2 PRO 64MB
Sound Card
Yes
Monitor(s) Displays
Dell 1702FP
Screen Resolution
1280x1024
Hard Drives
Yes
PSU
Yes
Case
Yes
Cooling
Yes
Keyboard
Yes
Mouse
Yes, and i also have Cats...
Internet Speed
University: 100 MBit/s, Home: UMTS 7,2 MBit/s
Other Info
W7 on a DINOSAUR: P2 with 266MHz CPU & 160MB RAM
Avira AntiVir Premium works great on both my desktop and laptop running Windows 7 Home Premium 64 bit.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Xeon 3110 (Same as Core 2 Duo E8400) 3....8GB G. Skill PC2-8500PALiT GeForce 9600 GT PCI Express 2.0
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate 64bit
CPU
Intel Xeon 3110 (Same as Core 2 Duo E8400) 3.0Ghz @ 3.6Ghz
Motherboard
Gigabyte EX38-DS4
Memory
8GB G. Skill PC2-8500
Graphics Card(s)
PALiT GeForce 9600 GT PCI Express 2.0
Sound Card
OnBoard - Realtek ALC889A High Definition Audio
Monitor(s) Displays
Dell 24" LCD
Screen Resolution
1920x1200
Hard Drives
Western Digital VelociRaptor WD3000GLFS - 300GB | Western Digital Caviar SE16 WD7500AAKS - 750GB | LaCie d2Next-Quadra external - 1TB
PSU
Corsair HS620W
Case
Lian Li PC-V1100b Plus II
Cooling
Thermalright Ultra 120 eXtreme
Keyboard
Logitech
Mouse
Logitech MX Laser
Internet Speed
SLOW - HughesNet Satellite Internet - SUCKS!
hi !

Burgurne: "As written in first post, this is (installed again) a clean install of my new Windows 7 Ultimate x64 Retail"

may i suggest that you take a good look at your own first post above ?
"...last install of Windows 7..."

it has *NO* info about what W7-version you are using...

You're right. I'm sorry :o

Version is Windows 7 Ultimate x64 retail build 7600.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 retailCore i5 3570K @ 4,4Ghz16Gbyte Corsair C9 1866mhzMSI Lightning GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebrewed
OS
Windows 7 Ultimate x64 retail
CPU
Core i5 3570K @ 4,4Ghz
Motherboard
MSI Z77A GD65
Memory
16Gbyte Corsair C9 1866mhz
Graphics Card(s)
MSI Lightning GTX 770
Sound Card
Auzentech
Monitor(s) Displays
BenQ 24"
Screen Resolution
1920x1200
Hard Drives
Samsung 840 EVO SSD, Samsung SSD 830 256Gbyte, Seagate 3Tbyte HDD, WD 4 Tbyte HDD.
PSU
Zahlmann 850HP
Case
Corsair Carbide 500R
Keyboard
G15 logitech
Mouse
Logitech Laser MX1000
Internet Speed
60/60
Antivirus
Bitdefender
Browser
Chrome
Im having the same problem right now...

nothing works... help!?
 

My Computer My Computer

At a glance

Windows 7 x64 Ultimate Retail (7600)
OS
Windows 7 x64 Ultimate Retail (7600)
Im having the same problem right now...

nothing works... help!?
it's been flaky for the last couple of days but mine just updated after 17 minutes :)
 

My Computer My Computer

At a glance

windows 7 home premium 64bitintel core2quad q82006gbati radeon hd4350
Computer Manufacturer/Model Number
hp pavilion p6045uk
OS
windows 7 home premium 64bit
CPU
intel core2quad q8200
Motherboard
asus ipibl-lb
Memory
6gb
Graphics Card(s)
ati radeon hd4350
Sound Card
realtek hd audio
Monitor(s) Displays
hp 2159m
Screen Resolution
1920x1080
Hard Drives
1 tb
PSU
300
Keyboard
basic hp wireless
Mouse
basic hp wireless
Internet Speed
up to 20mb(in reality 5mb) wireless
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