Shortcuts and start menu went POOF.

Buiscki

New member
Local time
6:15 PM
Messages
6
Righto, so, for the fir... Actually the secondth time in my entire existence I've been unable to solve my own problems via the use of google, this of course is quite the devastating blow and my pride is still bleeding, but I accept that even google isn't perfect. My personal disaster aside, I need your help.

The problem occurred yesterday, in the following manner.

I did a critical update via Windows 7s own update manager and of course I paid no attention to the contents. My computer turns on, on it's own, at 7:20 as always, and I log in, realizing now that all my icons are invisible, and my start menu is unavailable. This bugs me, so I figured it might be the explorer.exe process even though I don't see how that can be as the icons in essence are still there, or their text is, and the start bar is also there, it's just not very functional without the start menu. Regardless, I shut down the explorer.exe process and reboot it via the use of task manager. No effect. I pull out some hair that I wasn't using anyways and sigh deeply, muttering to my self as I do a system restore that sets me back 2 days. As you may have guessed, this left me almost bald, or in other words, it did nothing.

At this point I start googling like my life depended on it. See my computer is a year old, and it came with windows Vista, of which I was no big fan, and I bought my windows 7 via microsoft and simply upgraded it, and reformatting would force me to reacquire EVERYTHING, which I'm sure is a problem most of you are not unfamiliar with, but regardless it would take me days, literally, to get my computer back together, especially so, since all my games are bought and downloaded via steam, which means I would have to re-download them one at a time. Which could take days depending on my luck.

I can add that using google I found that people who had the same symptoms as I, where mostly people who had in some way managed to shut down their explorer.exe process and only needed to restart it, I've been through at least 40 threads that all end up in people cheering for whoever told them to open task manager, and run the explorer.exe process which unfortunately means that the one or two people who had the same problem as my self are drowned out.

But! I have faith in you people, so help me out here, pretty please. I could add all kinds of info here but really, if it's needed just ask for it, I'll be paying a close eye to this thread as this problem is severely limiting my ability to do both my school and non-school related work.

P.S I just noticed I can't right click on the desktop either, don't know how I missed that.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS420
OS
Vista Ult 64 bit Seven Ult RTM x64
CPU
Intel Core2 Quad Q6600 2.40 gigahertz
Memory
Crucial Ballistix 4x2GB PC2 6400
Graphics Card(s)
NVIDIA GeForce 8600 GTS 256 MB
Sound Card
Creative SB X-Fi audio
Monitor(s) Displays
HP w2207 + HPvs15
Screen Resolution
1680x1050 + 1024x768
Hard Drives
2-WD5000AAKS-500 GB
WD5000AAV-500 GB external
Keyboard
Microsoft Comfort Curve
Mouse
MX Revolution
Other Info
Wacom Intuos 2 Graphics Tablet
Experience Index=5.5
System specs are filled as best as I can manage, though do to said computer being a type of PC replacer or simply a laptop, there are some things that are a little hard to determine.

I'm taking a look at your link now.

Thanks for taking the time.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB
If it were my computer, I would do a quick system restore, get the computer working properly. Make another system restore and try the update, again. If the updated caused problems, again. I would system restore and think about my next move.

I am sorry to say, that if you did an upgrade rather than the clean install, you problems may just be beginning. Might be better to do a clean install, now. The time you save later will make today's time a very good investment.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Well, the SFC scan did not find anything which somehow does not surprise me.

Regarding the restore point rich, I have done exactly that, back and forth and undone the first and so on and so on, as you may have guessed, it did not work but I am not yet at a place where I find my self without alternatives. Until I have absolute confirmation that there is no solution, I will avoid the dreaded reformat... Partially because I am lazy.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB
There is no definitive right or wrong. You must do what makes you comfy. In the meantime, I and the entire membership will offer any ideas that we may have.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
With the Win 7 disk you can do a repair install that way you won't lose any of your data or prog's, it takes a little time but might fix the problem.

Smitty
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
PSU
1000 Watt
Cooling
air
Keyboard
MS Natrual Keyboard Pro
Mouse
Logitech Wireless Trackball
Internet Speed
DSL Elite
Hi, this might be what you need, check this out.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self Build 64bit
OS
Vista Ult64, Win7600
CPU
Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS
Motherboard
Asus P5E3 Deluxe WiFi @p 64 bit OS
Memory
4096 MB DDR3-SDRAM
Graphics Card(s)
ATI Radeon HD 3870 Series x2 Crossfired
Sound Card
Realtek on board
Monitor(s) Displays
Samsung SyncMaster - 23 inches
Screen Resolution
1680x1050 pixels at 60 Hz in True Colors
Hard Drives
Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external..
PSU
Cooler Master 1000w
Case
Cooler Master Cosmos 1000.
Cooling
Fans and fresh air,
Keyboard
Wireless
Mouse
Wireless
Internet Speed
Never fast enough
Other Info
I use a Magnum.
1Bowtie: I've thought of that my self, but since I upgraded from Vista by downloading the upgrade thingy from Microsoft I am sad to say that I am without a functional CD, though I do have DVD writeables within range and I believe that I should be able to download a full copy via Microsoft and then burn it, and THEN finally do a repair, but considering the size of the download it is something I will have to do overnight.

jfar: Solid call on the Icon cache there, was fairly certain it was going to help, but no such luck, but again, good call.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB
Righto, so, for the fir... Actually the secondth time in my entire existence I've been unable to solve my own problems via the use of google, this of course is quite the devastating blow and my pride is still bleeding, but I accept that even google isn't perfect. My personal disaster aside, I need your help.

The problem occurred yesterday, in the following manner.

I did a critical update via Windows 7s own update manager and of course I paid no attention to the contents. My computer turns on, on it's own, at 7:20 as always, and I log in, realizing now that all my icons are invisible, and my start menu is unavailable. This bugs me, so I figured it might be the explorer.exe process even though I don't see how that can be as the icons in essence are still there, or their text is, and the start bar is also there, it's just not very functional without the start menu. Regardless, I shut down the explorer.exe process and reboot it via the use of task manager. No effect. I pull out some hair that I wasn't using anyways and sigh deeply, muttering to my self as I do a system restore that sets me back 2 days. As you may have guessed, this left me almost bald, or in other words, it did nothing.

At this point I start googling like my life depended on it. See my computer is a year old, and it came with windows Vista, of which I was no big fan, and I bought my windows 7 via microsoft and simply upgraded it, and reformatting would force me to reacquire EVERYTHING, which I'm sure is a problem most of you are not unfamiliar with, but regardless it would take me days, literally, to get my computer back together, especially so, since all my games are bought and downloaded via steam, which means I would have to re-download them one at a time. Which could take days depending on my luck.

I can add that using google I found that people who had the same symptoms as I, where mostly people who had in some way managed to shut down their explorer.exe process and only needed to restart it, I've been through at least 40 threads that all end up in people cheering for whoever told them to open task manager, and run the explorer.exe process which unfortunately means that the one or two people who had the same problem as my self are drowned out.

But! I have faith in you people, so help me out here, pretty please. I could add all kinds of info here but really, if it's needed just ask for it, I'll be paying a close eye to this thread as this problem is severely limiting my ability to do both my school and non-school related work.

P.S I just noticed I can't right click on the desktop either, don't know how I missed that.

Have you tried starting in Safe Mode? Try booting in safe mode and see if the behavior is repeated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GM5470E Desktop Computer
OS
Windows 7 32bit
CPU
AMD Athlon™ 64 X2 dual core 4000+ processor
Motherboard
ECS MCP61P-AM motherboard(micro_atx)
Memory
2048 MB DDR2, 667 MHz, (PC2-5300)
Graphics Card(s)
Pny NVIDIA GeForce gt610 1024mb ddr3
Sound Card
on-board integrated
Monitor(s) Displays
Vizio 24 inch 1920x1080 hd Tv
Screen Resolution
1920x1080
Hard Drives
Intel 3500 series 120gb
PSU
Corsair 430
Keyboard
Gateway wireless
Mouse
Gateway wireless
Internet Speed
2.2 .868
Browser
Seamonkey
I've tried safemode as well, which led me to conclude that it's probably a broken or corrupt file since the result is exactly the same. No icons and a broken taskbar.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB

My Computer My Computer

Computer Manufacturer/Model Number
Dell Inc. (Model number: MXG071)
OS
Windows 7 Home Premium 64-bit (6.1, Build 7600)
CPU
Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz
Motherboard
Built in
Memory
4096MB RAM
Graphics Card(s)
2x GeForce 8800M GTX "SLI Enabled"
Sound Card
Integrated Sound Blaster Audigy HD sound
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1920 x 1200
Hard Drives
180 GB Sata.
PSU
"No clue, laptop"
Case
"Laptop"
Keyboard
Built in
Mouse
X7; Centrios
Internet Speed
10 MB
Glad to hear you got it solved Buiscki, your always welcome here.:)
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
PSU
1000 Watt
Cooling
air
Keyboard
MS Natrual Keyboard Pro
Mouse
Logitech Wireless Trackball
Internet Speed
DSL Elite

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS420
OS
Vista Ult 64 bit Seven Ult RTM x64
CPU
Intel Core2 Quad Q6600 2.40 gigahertz
Memory
Crucial Ballistix 4x2GB PC2 6400
Graphics Card(s)
NVIDIA GeForce 8600 GTS 256 MB
Sound Card
Creative SB X-Fi audio
Monitor(s) Displays
HP w2207 + HPvs15
Screen Resolution
1680x1050 + 1024x768
Hard Drives
2-WD5000AAKS-500 GB
WD5000AAV-500 GB external
Keyboard
Microsoft Comfort Curve
Mouse
MX Revolution
Other Info
Wacom Intuos 2 Graphics Tablet
Experience Index=5.5
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