Dell XPS M1330 - Windows 7 32bit - No Sound

[phat187]

Hi to all

I recently installed W7 on my Dell XPS and found that my sound does not work. I have read through some forums about this problem but no luck in finding a fix. The closest I got to any sound was getting the earphones to work, but once I install another driver that also stopped working.

I have used SIGMATEL STAC 92XX C-Major HD Audio Driver aswell as the driver and utilities cd that came with the pc but still no fix to the problem.

Please see the screen shot attached, it might help out.

Thanks

 

[pebbly]

here is a link from dell for the 32bit drivers Drivers & Downloads

 

[phat187]

Thanks for that Pebbly but it still does not solve my problem... any other idea's?

 

[theog]

Did you try the Vista x32 drivers?

 

[fireberd]

Although there is no chipset drivers listed for the Win 7 32bit drivers on the Dell downloads there is in the Vista driver downloads. If you didn't install the chipset drivers do that and then the Win7 32 bit driver (or Vista driver). The correct and required install sequence on a Dell is (1) Install Windows (2) Install Dell Laptop System Software (3) Install chipset drivers (4) Install device drivers including sound, video, ethernet, etc.

I do a lot of support on the Dell users forum (mainly desktops) and the biggest problem we see with sound not working on an install is that users have skipped the chipset drivers. One of the prime things the chipset drivers do is define (identify) all the devices on the motherboard.

 

[phat187]

Hey Guys,

Yeah I've tried all the Windows Vista Drivers, from the Dell Support site and from the Driver and Utilities Disk I got with the computer.

I just reformated the computer, tried starting from scratch, funniest thing happened thou... A week ago my SPACE,N and B keys stopped working, after the format I did this morning the Keys started working again, I mean WTH???. Anyways, after getting everthing installed and the drivers updated I still have no luck with the sound, but when I connect the computer HDMI to my TV the sound works, just not the earphones or the computer speakers.

Any other idea's are highly welcomed, Remote support would also be appreciated

Thanks

 

[phat187]

Alright, ive just gone out to buy a new keyboard, new battery and went back to Windows Vista Home Premium. Everything is working now but i still have my sound issue and i havent found a fix.

 

[dwarycha]

win 7 sound fix on dell xps M1330

i was having issues with no sound after in preformed a clean install of Windows 7 32bit from vista sp2 on my dell XPS M1330 machine. After an hour of working on it, i figured it out. From the dell site i downloaded the vista audio driver, from there i right clicked on setup.exe and went to properties. Under the compatibility tab, set the driver to run in compatibility with Vista sp2 and apply. Then run the setup and restart. The sound will work. Hope this help everyone having the same problem.

 

[fishnbanjo]

Hi to all

I recently installed W7 on my Dell XPS and found that my sound does not work. I have read through some forums about this problem but no luck in finding a fix. The closest I got to any sound was getting the earphones to work, but once I install another driver that also stopped working.

I have used SIGMATEL STAC 92XX C-Major HD Audio Driver aswell as the driver and utilities cd that came with the pc but still no fix to the problem.

Please see the screen shot attached, it might help out.

Thanks

I have a Dr. Appt and just heading out but will have a solution for you when I return. Same issue with my DELL XPS Gen1 laptop with the Sigmatel but have resolved it and will post the correct driver for you when I get back, not on that machine and it's not on at the moment.

 

[fishnbanjo]

I'm back. These are the drivers I believe I used and note they are for Vista 32 and 64 bit so you should uninstall any drivers you have currently for the sound card, uninstall the card. Download CCleaner and DriveSweeper and run those to clean out anything to do with Sigmatel.

Run the expansion on the downloaded DELL drivers, get them at
Drivers and Downloads

Note they will load into a DELL folder. Reboot the PC and when it comes up with new hardware found it may just tell you drivers were not loaded, just go to the Device Manager and you will see the ? in yellow, select this and tell it to update driver and select let me choose and point it to the folder where the driver is, it should then see the Stack92 Sigmatel driver and load it. This all of course would be done in compatibility mode for Vista, let me know if I can help.

 

[cublion3]

Hey phat187,
I had the same problem earlier in my Dell System, Here's how i solved it! ,this should also help other viewers of this thread (Only Dell Products) EVERY DRIVER OF YOUR SYSTEM:

1: Go Here

2: Now click change your Product.

3: Then click "Enter a service tag"

4:The service tag will be below your system, enter it.

5:Select your Operation System (OS) if your system is not supported with the windows you are using choose not applicable.

6: Download the Dell-Diagnostics Utility. Extract it.

7:Open you Device Manager go to your device you want to install, right click that device and select "Update Driver Software",

8:Now Browse your Computer for Driver Software, click browse and open the directory where you extracted the configuration utility then press OK.

9:The Device Driver you want should be Installed, It worked for me and should for you.

Hope This Helps!

 

[cloudyendpoint]

It works!

FYI, same problem with XPS M1330 after windows 7 install. Cublion3's instructions worked for me. One note, don't click the setup.exe after downloading the utility. It will only complain that the driver is not for your operating system. However, doing as cublion3 instructs works!

 

[gtiporter]

Just to say that cublion 3's post did not work for me. My problem was that after pluggin in the HDMI lead from the tv to my m1330 nothing happened.

fn and f8 used to do the job but that wasnt working either and this was following me reinstalling windows 7 on my m1330 a few months ago and updating with all windows updates.

the solution was to ignore windows telling me that the graphics driver was up to date and going to nvidia's website and getting nvidia to scan my computer, find an updated driver and installing it. it was about 160mb but it works a treat now

the tv is instantly recognised and sound is fine. remember of course to make the hdmi the default setting for sound which you can do by going to the icon tray at the bottom of the desktop and right clicking the speaker and going to playback devices

thought i would post this as this helped me and might help someone else

 

[lostech]

The driver that Dell recommended via the service tag on my friend's M1330 (upgraded to Win7) wasn't working for some reason. I downloaded the driver directly from this post. I followed the steps and it worked for me.