hotmail has made me bald

[westikle]

i have pulled all my hair out. i'm trying to find out why windows live mail and hotmail won't cooperate on my desktop machine. i just installed WLM and tried to set up my hotmail account with it. it just says type in your email address, then password, and WLM and hotmail should kiss each other and function beautifully. not the case. the server gives me the error message that breaks down to my email address not being valid. i've checked 100 times that it is correct. so i've found on some forums to go to my account properties and check the "My server requires authentication" box. however, under the properties of my account i don't even have an advanced tab. i've also tried manually entering the pop3 settings for hotmail. (why isn't that the default?) anyway it doesn't work. i would just say f it and just check my email via the website, BUT, my hotmail account works with WLM on my laptop. which uses the same wireless connection as the desktop. i have no firewalls on and no email virus scanning features turned on. what could the problem be? what is that server that contains "delta sync" that i can't connect to? is hotmail http or pop3?


thanks in advance
wes

 

[richc46]

Welcome,

The settings are very specific. You have to make sure all the right boxes are checked, all ports are correct, all secure servers, etc are proper. Question are you using the same iSP for both computers, ie one can be at work etc?

 

[westikle]

thanks richard. these two computers are on the same isp. both connect to my wireless router at home. the only thing about making sure the settings are correct is, when you let WLM setup your hotmail account, you have no option to change or view settings. there is no advanced tab to make any corrections. the server it tries to connect to is "http://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx." there is no ingoing or outgoing server or ports or anything. now i know i can manually configure the account and put hotmail's pop3 settings in, but, it still won't work correctly, plus, the laptop is not configured that way and has no problems.

 

[1Bowtie]

Hi westikle

Is hotmail the only email account you are useing?? If so there's really only one thing to set it up, your hotmail email address, password, the name you want shown, check the box to remember password and your done. If there are other accounts you want to set up come back and let us know.

 

[richc46]

thanks richard. these two computers are on the same isp. both connect to my wireless router at home. the only thing about making sure the settings are correct is, when you let WLM setup your hotmail account, you have no option to change or view settings. there is no advanced tab to make any corrections. the server it tries to connect to is "http://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx." there is no ingoing or outgoing server or ports or anything. now i know i can manually configure the account and put hotmail's pop3 settings in, but, it still won't work correctly, plus, the laptop is not configured that way and has no problems.

OK, I must admit that although, I use WLM, I do not have a Hotmail account. I use GMS, which is fantastic. Found it through a recommendation, a while back. In any event, I was of the opinion that the settings, etc., had to be set up like other email accounts, but based upon your answer and Bowtie, that is not the situation.

If everything is set up automatically,it does not make any sense that it is not working properly. If you did not have another computer that works properly, I would suggest that the ISP is blocking one of the ports,which is obviously not the case.

My next suggestion was to do it yourself, but have already taken that action.

There is only one variable left, WLM. After trying everything, you will have time since you will not have to comb your hair, I would suggest reinstalling WLM. The coruption or cause of the problem could be there.

Although, I am sorry tht your are having this problem, this is the type of challenge that I like, as I know there is an answer. Keep us posted, I will keep thinking and hopefully before too much longer, you will be receiving a lot of good news via email.

 

[FZ21Z]

- POP3 Server: pop3.live.com (port 995)
- SMTP Server: smtp.live.com (port 25)

{Note: If port 25 has been blocked in your network or by your ISP, you can set SMTP port to 587 with TLS or SSL Encryption depending on the client in use}

Note: Please make sure to check the box that indicates that your outgoing server requires authentication (in most e-mail clients, this is not checked by default).

- Send and Receive Windows Live Hotmail emails from a Mail Client - Mail and Settings - Windows Live Help

It's probably something simple, and you may have looked a hundred times, but perhaps you can't see the wood for the trees. Delete the account in WLM and start over using Manually configure server settings.

I've got Hotmail and Gmail configured with it with no issues.

 

[westikle]

hey people, thanks for the replies. i've really screwed up now. i tried uninstalling windows live mail using revo uninstaller, hoping that would get rid of all intances of my hotmail account that wasn't working. now i can't reinstall WLM because the installer thinks that it is installed, but it does not appear in "programs and features." after i resolve this issue i will get back to the original problem.

 

[richc46]

Hopefully, the solution is simple. Either way let us know.Try system restore from before the bad uninstall. I want to know the results, for the future, so report back.

 

[FZ21Z]

It will show as "Windows Live Services", so click on that, and it will give you option to uninstall one component or all of them.

 

[1Bowtie]

Unless you have prob's uninstalling a program, why do you need a third party uninstaller. I have never used anything but add / remove or the one built in to Win 7, they just work.

 

[westikle]

i did have a problem uninstalling the program, as it didn't show up in "programs" but the live installer thought it actually was installed. what i ended up doing was just doing a system restore until i found a time where Windows Live Essentials was nowhere to be found on my machine. It took several restores to find this. Then i downloaded the install file and windows live mail installed correctly. when prompted for my hotmail name and password, i entered that, and it just worked. i don't know what went wrong the first time, or what was corrupted, but this go round was a success. as to what was preventing me from using my hotmail account in WLM the first time, i don't have a clue, and that is really going to bug me not knowing the cause of the problem. i came across MANY people have issues similar or identical to mine, but no solutions at all. i just got lucky i guess and it worked the second time. anyway, thanks for your help everyone, i'm sure i'll be back soon with another.


wes

 

[richc46]

TY for reporting Wes. Every one who has contibuted is very happy to have helped and welcome you to return at any time, either to use our knowledge or to share yours.

Take care.

 

[1Bowtie]

Yes as said by Rich, glad you got it worked out and thanks for posting back

 

[watchdog]

I had a similar problem with WLM i changed the pop3 port to 110 and it the worked fine although it was slow to connect.I have now changed to Mozilla Thunderbird and it works great.

 

[john truman]

Hi. I have all wes's problems and none of the suggested solutions has wroked. I run Windows Live Mail on my 32-bit PC and my wife's 32-bit laptop withiut any trouble, but it won't work on my own 64-bit laptop.
I had it working direct online on Chrome for a week or so, but now it won't work on that, either.
Meanwhile, Gmail and yahoo mail work fine everywhere.
Any ideas (other than the official Mircrosoft Windows Users' Forum screamingly obvious suggestions that made me leave there)?