Need Help w/ Blue Screen of Death

[JmanX]

I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.

 

[DocBrown]

http://www.sevenforums.com/crash-lo...ice-how-ask-help-bsod-problem.html#post351429

 

[Darryl Licht]

I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.

As to posting your log... just cut and paste it.

To your BSOD issue...

1. Since you just built it you may have a HW issue... Did you take precautions against ESD as you built it? ESD = static electricity
2. What version Win7 and where did you get it?
3. Do you have all the drivers installed properly?
4. Try running memtest to see if you have bad memory...

THat should get you started...

 

[JmanX]

I just build a PC and im been getting these memory dumb screen since the first day. Some days i dont get it other i do. I dont know y im getting them since is seem random at all time. I would like some help with this problem. my PC spec should be under user profiles. i only found one log i guess the other must of been deleted. can someone tell me how to attach it to the post since i try and i keep getting an ivalid file when i try.

As to posting your log... just cut and paste it.

To your BSOD issue...

1. Since you just built it you may have a HW issue... Did you take precautions against ESD as you built it? ESD = static electricity
2. What version Win7 and where did you get it?
3. Do you have all the drivers installed properly?
4. Try running memtest to see if you have bad memory...

THat should get you started...

1. yes i did take precautions
2. its windows 7 ultimate 64bit, idk where it came from since it was my friend's cd, it did give me a hard time to install
3. it looked like all drive are install properly
4. i ran the memory test from the windows and it passed.

 

[JmanX]

here the log

 

[JmanX]

any idea?

 

[JmanX]

Any help is welcome, I really want to resolve the problem

 

[Capt.Jack Sparrow]

here the log

I guess the issue is with Ntfs.sys

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW

Also run the Driver Verifier becasue so we can find the Exact driver casuing the problem.

Update the Drivers:

LHidFilt.Sys Fri Sep 26 23:17:26 2008
LMouFilt.Sys Fri Sep 26 23:17:31 2008

Bugcheck Analysis:

[B][COLOR=red]BAD_POOL_HEADER (19)
[/COLOR][/B]The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8a013a1e680, the pool entry being checked.
Arg3: ffffb8a013a1e680, the read back flink freelist value (should be the same as 2).
Arg4: fffff8a013a1e680, the read back blink freelist value (should be the same as 2).
 
kd> !pool Ntfs.sys
Pool page fffff8800123d000 region is Unknown
GetUlongFromAddress: unable to read from fffff800020191b0
fffff8800123d000 is not a valid small pool allocation, checking large pool...
unable to get pool big page table - either wrong symbols or pool tagging is disabled
fffff8800123d000 is freed (or corrupt) pool
Bad previous allocation size @fffff8800123d000, last size was 0
***
*** An error (or corruption) in the pool was detected;
*** Pool Region unknown (0xFFFFF8800123D000)
***
*** Use !poolval fffff8800123d000 for more details.
***
3: kd> !poolval fffff8800123d000
Pool page fffff8800123d000 region is Unknown
Validating Pool headers for pool page: fffff8800123d000
Pool page [ fffff8800123d000 ] is __inVALID.
Analyzing linked list...
[ fffff8800123d000 ]: invalid previous size [ 0x4d ] should be [ 0x0 ]

Scanning for single bit errors...
None found

Hope this helps,
Captain

 

[JmanX]

Ok so i just rebooted my computer and still getting the blue screen. I did the test the memory test pass but the Western Digital Test for the hardrive fails and i get this

Test Option:QUICK TEST
Model Number:WDC WD7501AALS-00E3A0
Unit Serial Number:WD-WCATR0090910
Firmware Number:05.01D05
Capacity:750.16 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:11-Cable Test::Write sector error!
Test Time:00:08:22, February 24, 2010

Test Option:EXTENDED TEST
Model Number:WDC WD7501AALS-00E3A0
Unit Serial Number:WD-WCATR0090910
Firmware Number:05.01D05
Capacity:750.16 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:11-Cable Test::Write sector error!
Test Time:00:08:27, February 24, 2010


I thought this might go away if i changed the cable but i still get the failing results. I also added the new log.

 

[Capt.Jack Sparrow]

Ok so i just rebooted my computer and still getting the blue screen. I did the test the memory test pass but the Western Digital Test for the hardrive fails and i get this

Test Option:QUICK TEST
Model Number:WDC WD7501AALS-00E3A0
Unit Serial Number:WD-WCATR0090910
Firmware Number:05.01D05
Capacity:750.16 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:11-Cable Test::Write sector error!
Test Time:00:08:22, February 24, 2010

Test Option:EXTENDED TEST
Model Number:WDC WD7501AALS-00E3A0
Unit Serial Number:WD-WCATR0090910
Firmware Number:05.01D05
Capacity:750.16 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:11-Cable Test::Write sector error!
Test Time:00:08:27, February 24, 2010


I thought this might go away if i changed the cable but i still get the failing results. I also added the new log.

Hello,

Check this Knowledge base WD Support > Knowledge Base > Diagnostic Error Codes

Hope this helps,
Captain

 

[DT Roberts]

If I may...

That's exactly what I was thinking. Your hard drive may be failing, or may just have corrupted sectors. To try to fix these sectors, open an elevated command prompt (Start>type cmd> right-click>Run as administrator) and enter the command chkdsk /r /f. It may take a couple of hours to complete, so just let it run.

 

[JmanX]

If I may...

That's exactly what I was thinking. Your hard drive may be failing, or may just have corrupted sectors. To try to fix these sectors, open an elevated command prompt (Start>type cmd> right-click>Run as administrator) and enter the command chkdsk /r /f. It may take a couple of hours to complete, so just let it run.

i tried the chkdsk and everything ran normal no errors but when i try to run the WD diagnostic i got the same error from before.

 

[Darryl Licht]

1. yes i did take precautions
2. its windows 7 ultimate 64bit, idk where it came from since it was my friend's cd, it did give me a hard time to install
3. it looked like all drive are install properly
4. i ran the memory test from the windows and it passed.

Hmmmmmm... a friends DVD used to install to your PC... that's not kosher as far as Microsoft or copyright laws are concerned.

Did your friend DL this from a torrent? I dont think he loaded a legit copy he owns on your system. You need to ask your friend for details on the copy he/she loaded for you.

I would have to say after seeing your log that I agree with Capt. Jack... the issue appears to be with ntfs.sys.... and the most likely cause is a corrupt hacked/cracked/pirated torrent copy of Win7. Get a genuine copy and your problems will most likely disappear!

 

[JmanX]

thanks hope the the problem

 

[JmanX]

So i did what i was told even rebooted the comp and it seem like it fixed the problem until today it crashed 3 times back to back. ill got the log for them.

 

[JmanX]

some can help me out?

 

[Darryl Licht]

Did you ask your friend who installed Windows 7 for you where he/she got the copy from?

 

[JmanX]

Did you ask your friend who installed Windows 7 for you where he/she got the copy from?

i went to a pc store this time around to boot up the windows 7 had to pay $75 to install it.

 

[Darryl Licht]

So a legit copy of Win7 fixed it?

 

[JmanX]

it seem like it but after like 3 day (yesterday) i got 3 blue screen which r the three logs i have put up yesterday