BDOS in atikmdag.sys when trying to play a video

[mpierre]

I upgraded my Windows XP-pro 64 Bit to Windows 7 pro 64 Bit with the help of LapLink PC Mover Windows 7 upgrade edition.

Before the upgrade, I changed my motherboard to an ASUS M4A78L-M because my old motherboard isn't supported by Windows 7.

My videos cards were not supported either, so I bought a Diamond HD2400Pro SB Edition PCI and an ASUS EN8400GS Silent PCIe.

My CPU is an Athlon 64 X2 2700Mhz and my ram is 2x2GB Kingston 800.

When I try to play video files in Media Player Classic Home Cinema edition or in the ATI Catalyst Video Preview, I get a Blue Screen of Death "SYSTEM_SERVICE_EXCEPTION" in atikmdag.sys.

I downloaded the latest drivers from ati.amd.com (version 10.2 ) with no success.

I ran Memtest 86+ all night with no error.
I also ran sfc /scannow with no integrity violations

I have attached all of the minidumps generated by the crash. There are a few because I tried a few things such as upgrading MPC, installing the CCCP. Etc...

I have googled to find a solution, but everyone talks about RANDOM atikmdag.sys BSOD. Mine are not random at ALL. If I don't try to play any video, my system is 100% stable.

BTW when I play video files in VLC Media Player, it works for some odd reason.

I can supply more information as needed.

 

[zigzag3143]

I upgraded my Windows XP-pro 64 Bit to Windows 7 pro 64 Bit with the help of LapLink PC Mover Windows 7 upgrade edition.

Before the upgrade, I changed my motherboard to an ASUS M4A78L-M because my old motherboard isn't supported by Windows 7.

My videos cards were not supported either, so I bought a Diamond HD2400Pro SB Edition PCI and an ASUS EN8400GS Silent PCIe.

My CPU is an Athlon 64 X2 2700Mhz and my ram is 2x2GB Kingston 800.

When I try to play video files in Media Player Classic Home Cinema edition or in the ATI Catalyst Video Preview, I get a Blue Screen of Death "SYSTEM_SERVICE_EXCEPTION" in atikmdag.sys.

I downloaded the latest drivers from ati.amd.com (version 10.2 ) with no success.

I ran Memtest 86+ all night with no error.
I also ran sfc /scannow with no integrity violations

I have attached all of the minidumps generated by the crash. There are a few because I tried a few things such as upgrading MPC, installing the CCCP. Etc...

I have googled to find a solution, but everyone talks about RANDOM atikmdag.sys BSOD. Mine are not random at ALL. If I don't try to play any video, my system is 100% stable.

BTW when I play video files in VLC Media Player, it works for some odd reason.

I can supply more information as needed.

These are indeed caused by your video driver. You must un-install all all remnents of it. There is, I believe, an uninstall tool to scrub it from the system

Ken

030210-29343-01.dmp    3/2/2010 8:03:56 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03e3dd48    fffff880`08389da0    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030210-29780-01.dmp    3/2/2010 8:07:04 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03c4bd48    fffff880`0775ada0    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030210-38454-01.dmp    3/2/2010 2:40:15 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03c94d48    fffff880`03232420    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030210-38797-01.dmp    3/2/2010 8:25:08 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`084d37bc    fffff880`07badda0    00000000`00000000    atipmdag.sys    atipmdag.sys+147bc        x64    
030210-41886-01.dmp    3/2/2010 4:29:55 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03cf8d48    fffff880`088cfda0    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030210-44553-01.dmp    3/2/2010 7:34:20 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`0483dd48    fffff880`071acda0    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030210-45053-01.dmp    3/2/2010 3:29:06 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03ce4d48    fffff880`08111da0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
030210-45458-01.dmp    3/2/2010 1:31:56 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`09cd3d48    fffff880`09007de0    00000000`00000000    atikmdag.sys    atikmdag.sys+13d48        x64    
030310-36894-01.dmp    3/3/2010 5:25:00 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`03ee87bc    fffff880`0815ada0    00000000`00000000    atipmdag.sys    atipmdag.sys+147bc        x64

 

[mpierre]

I ended up returning the card to the seller and getting a Nvidia geforce 8400 GS which is the same chipset as my PCIe card, and it now works great !