Homegroup Functionality Is Broken

[happinessiseasy]

Alright. This problem is really baffling me. I'm running Windows 7 RC Build 7100 (32-bit). I was attempting to set up a Homegroup on my computer, and I noticed it said I was already connected to a Homegroup. Strange, because I don't remember doing that. I didn't know the password for the group, so I thought I'll just reset it.

Unfortunately, it wouldn't let me change the password. It also won't let me view the current password or even LEAVE the Homegroup on my computer. Here are the things I try and the errors I get:

View or print the homegroup password
[No response]. The computer does absolutely nothing. No CPL pops up or anything.

Change the password...
This brings up the Change Password window. I can type whatever I want, but when I click Change, I get the error "Windows could not create the homegroup."

Leave the homegroup
"Windows couldn't remove your computer from the Homegroup."


Does this sound like anything someone else has encountered? Even Googling these errors comes up with zilch. I really don't want to reinstall, but it's looking more and more like I'm gonna have to.

 

[Gaerin]

I have this very same issue. I have a release copy of 7 Professional and I can not it to realize I have never set up a homegroup.

 

[Antman]

Make sure that both "HomeGroup Listener" and "HomeGroup Provider" services are running.

Now try.

 

[darkassain]

try this
http://www.sevenforums.com/217260-post4.html
also delete this too...
C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\PeerNetworking

 

[happinessiseasy]

Ok, HomeGroup Provider is running, but HomeGroup Listener is not. When I try to start it, I get the error:

"Windows could not start the HomeGroup Listener on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147023143."

Also, of the two paths, C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\PeerNetworking did not exist (There was only one folder in "Roaming" and it was "Microsoft"). "C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking" was there, but I could not delete all of the files because they were in use. I will try rebooting, then try deleting more of those files if possible, and let you know if that helps.

Edit: Here is the error log entry for the HomeGroup Listener service not starting:

Log Name: System
Source: Service Control Manager
Date: 9/16/2009 12:53:56 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Aang
Description:
The HomeGroup Listener service terminated with service-specific error %%-2147023143.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2009-09-16T05:53:56.800781300Z" />
<EventRecordID>17838</EventRecordID>
<Correlation />
<Execution ProcessID="480" ThreadID="276" />
<Channel>System</Channel>
<Computer>Aang</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">HomeGroup Listener</Data>
<Data Name="param2">%%-2147023143</Data>
</EventData>
</Event>

 

[Gaerin]

I have both Homegroup Listener and Homegroup Provider running. I tried to go and delete the PeerNetworking file but I do not have a file labeled that to delete.

 

[chev65]

Homegroup settings

You should be able too use the homegroup trouble shooter, view the password, or even leave the homegroup from here. If it doesn't work then it's probably time to punt the Op system and reinstall.

 

[Gaerin]

Think maybe repair would work? I would hate to reinstall....

And no the troubleshooter doesnt let me do anything.

 

[darkassain]

Ok, HomeGroup Provider is running, but HomeGroup Listener is not. When I try to start it, I get the error:

"Windows could not start the HomeGroup Listener on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147023143."

Also, of the two paths, C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\PeerNetworking did not exist (There was only one folder in "Roaming" and it was "Microsoft"). "C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking" was there, but I could not delete all of the files because they were in use. I will try rebooting, then try deleting more of those files if possible, and let you know if that helps.

Edit: Here is the error log entry for the HomeGroup Listener service not starting:

Log Name:      System
Source:        Service Control Manager
Date:          9/16/2009 12:53:56 AM
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Aang
Description:
The HomeGroup Listener service terminated with service-specific error %%-2147023143.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-09-16T05:53:56.800781300Z" />
    <EventRecordID>17838</EventRecordID>
    <Correlation />
    <Execution ProcessID="480" ThreadID="276" />
    <Channel>System</Channel>
    <Computer>Aang</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">HomeGroup Listener</Data>
    <Data Name="param2">%%-2147023143</Data>
  </EventData>
</Event>

interesting
try to delete the files in safe mode....
in sf mode
go here first
C:\Windows\ServiceProfiles\LocalService
there say yes to the permissions prompt and there you should see the folders
then go through to find the folder and delete those files from both computers if possible
also go and check whether ipv6 is on your adapter....

 

[nvader]

I found that if Windows Firewall service is disabled and a 3rd party Firewall is not found, Windows will not allow the HomeGroup Listener to run and gives you the 2147023143 error. If the above is true for you, re-enable Windows Firewall service or try set it at least to manual then attempt to start the Listener.

In my case, I was able to restart the Homegroup Listener after doing this. I had disabled the firewall and hadn't installed my preferred 3rd party app yet.

I have 4 PCs correctly in my Homegroup, a 5th Laptop is giving me the error you have, but I am not locked out from joining or leaving homegroup on the mis-configured PC, only from access to the other PCs. Also on the 4 homegroup configured PCs; I checked the Windows/ServiceProfiles folder and none of those PCs do not have the folders noted above.

Restarting the listener has not repaired my issues with the Homegroup yet but I feel I am one step closer.

 

[rolie]

I found that if Windows Firewall service is disabled and a 3rd party Firewall is not found, Windows will not allow the HomeGroup Listener to run and gives you the 2147023143 error. If the above is true for you, re-enable Windows Firewall service or try set it at least to manual then attempt to start the Listener.

We have a winner! Worked perfectly thanks. Black Viper's site strangely did list the Firewall as a dependent.

 

[Elvetiano]

Ok, HomeGroup Provider is running, but HomeGroup Listener is not. When I try to start it, I get the error:

"Windows could not start the HomeGroup Listener on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147023143."

Also, of the two paths, C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\PeerNetworking did not exist (There was only one folder in "Roaming" and it was "Microsoft"). "C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking" was there, but I could not delete all of the files because they were in use. I will try rebooting, then try deleting more of those files if possible, and let you know if that helps.

Edit: Here is the error log entry for the HomeGroup Listener service not starting:

Log Name: System
Source: Service Control Manager
Date: 9/16/2009 12:53:56 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Aang
Description:
The HomeGroup Listener service terminated with service-specific error %%-2147023143.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2009-09-16T05:53:56.800781300Z" />
<EventRecordID>17838</EventRecordID>
<Correlation />
<Execution ProcessID="480" ThreadID="276" />
<Channel>System</Channel>
<Computer>Aang</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">HomeGroup Listener</Data>
<Data Name="param2">%%-2147023143</Data>
</EventData>
</Event>

===============================================================
Hy
I had the same problem, i made somme diagnosis and found "error 0x80630801" from the "PNRP" (Peer Name Resolution Protoco) , then i made somme google search and found this page ( Common Return Codes (Windows) ) where they say that the file "idstore.sst " is corrupted and to delete it
"The Identity Store has been corrupted. Delete idstore.sst from the %appdata%\peernetworking folder.
Value: 0x80630801"
the problem is i had no idea where is the folder but thats where you helped me
C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking and i deleted the file idstore.sst .I restarted the pc then i was able to start the service PNRP and also started "Peer-to-Peer Grouping" that was depending on the PNRP to start and leave my homegroup and since then i made a new network homegroup and my other pc joined it , for the credentials i use "homegroupuser$" on the permisions tab and everything is good i can now acces my shared folders.
Thank you

 

[sonick26]

Problem solved!

Hi, I'm sure this will help many of you as I was getting exactly the same problems as a lot of you.

Firstly, I decided to address the problem when my computer was constantly resetting itself and the problem seemed to be getting more frequent.

So, I checked my event log (Computer(rightclick) > Manage > Event Viewer > Windows Logs > System). It showed me a whole bunch of errors containing two services. Either Peer Networking Grouping or Peer Name Resolution Protocol. I checked out Services (type services in the search bar on start) and found that I could not start these two services manually either. I disabled them which stopped my computer restarting itself and cleared the event log of any errors I was receiving before.

I now, however, couldn't see any other computers in my Homegroup and couldn't leave it, change what I was sharing or view the password, which are many of the symptoms you guys were receiving.

How I fixed the problem

Go to C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking and delete all of the files in this folder. Now restart the computer.

Go to Services again and you should be able to start 'Peer Networking Grouping' and 'Peer Name Resolution Protocol'. Restart the computer again.

When you log on this time, check the event log again, to ensure no errors concerning the two services are present and also check Services to ensure the two services concerned are running.

You should now have full functionality restored to your homegroup.

I hope this helps, let me know if it works.

Nick

 

[Duke79]

I had the same problem as metioned here before, the prnp services are not working and i can get them running.
I wanted to try the solution offered here, by deleting the Idfile in the Appdata folder, but when i go there, there are a lot of folders but no Appdata, anybody got any thoughts on this?

 

[darkassain]

I had the same problem as metioned here before, the prnp services are not working and i can get them running.
I wanted to try the solution offered here, by deleting the Idfile in the Appdata folder, but when i go there, there are a lot of folders but no Appdata, anybody got any thoughts on this?

do you have hide hidden files and folders on and/or Hide OS files?
there's a tut here to turn both off so you can go and delete the files you need to:
http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

 

[Duke79]

I read something about the file being hidden indeed. But i thought the Appdata folder was visible all the time? But you're saying that folder might be invis? I'll check it out when i get home tonight.

 

[darkassain]

I read something about the file being hidden indeed. But i thought the Appdata folder was visible all the time? But you're saying that folder might be invis? I'll check it out when i get home tonight.

nope appdata is a hidden folder and if you do have hide hidden files and folders enable then it would not show...
its the only folder that has that hidden attribute now that i think about it...:huh:

 

[Duke79]

Ah thanks a bunch. I'll try it out tonight.
Strange though, home group worked perfectly before, now my laptop is replaced and all of a sudden the services on my desktop are disabled.

Do you also have any idea what causes this? So i can prevent it in the future?

 

[darkassain]

Ah thanks a bunch. I'll try it out tonight.
Strange though, home group worked perfectly before, now my laptop is replaced and all of a sudden the services on my desktop are disabled.

Do you also have any idea what causes this? So i can prevent it in the future?

most probably file corruption or a very rare bug (although it doesnt seem that rare from what im seeing...)

i might be fixed if this is a bug or if its file corruption then cant be prevented per say...

 

[Duke79]

And it workes like a charm. The folder was invis indeed. When i deleted i went back to services and all the services needed were running again. I was able to leave homegroup and create a new.

Thinking about setting it to a workgroup now, since i read here somewhere that the transfer speeds between workstations might increase then.

Thanks for the help.