BSOD was caused by ?

Halfbaked

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Location
Hackensack, NJ
Event log shows Event ID 41, Task 63, .....Kernel Power.
I had no music players on, no videos, no scans.
Just surfing while protected in Sandboxie.
Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
No other security or extra programs were running.
I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
I scanned the pc with everything I have and found no problems.
What could have caused this and what do I do about it?
Thanks.
H
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502X
OS
Windows 7 Pro x64
CPU
i5 2430M
Motherboard
Dell 0NJT03
Memory
6 G's
Graphics Card(s)
NVidia GE Force 540M
Sound Card
Nvidia High Definition Audio
Monitor(s) Displays
Asus VW246H
Screen Resolution
1920 x 1080
Hard Drives
Toshiba MIK5061 GSY
Case
Dell
Cooling
Air only
Keyboard
Dell
Mouse
MS Laser
Internet Speed
broadband 15 Mbit/s
Event log shows Event ID 41, Task 63, .....Kernel Power.
I had no music players on, no videos, no scans.
Just surfing while protected in Sandboxie.
Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
No other security or extra programs were running.
I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
I scanned the pc with everything I have and found no problems.
What could have caused this and what do I do about it?
Thanks.
H

Halfbaked welcome to SF,
To understand better what is causing your problem please follow this advice.
[1 - Novice] How to ask for help with a BSOD problem

Upload all of the minidump files located in C:\Windows\Minidump

Fill in your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.

If you require more help let us know.
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
JMH,
Sorry for the delay.
I reverted to my original image of the OS and have had no further problems with it.
Also, I filled in the info as you suggested so that it's there when needed.
Thanks for your help.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502X
OS
Windows 7 Pro x64
CPU
i5 2430M
Motherboard
Dell 0NJT03
Memory
6 G's
Graphics Card(s)
NVidia GE Force 540M
Sound Card
Nvidia High Definition Audio
Monitor(s) Displays
Asus VW246H
Screen Resolution
1920 x 1080
Hard Drives
Toshiba MIK5061 GSY
Case
Dell
Cooling
Air only
Keyboard
Dell
Mouse
MS Laser
Internet Speed
broadband 15 Mbit/s
JMH,
Sorry for the delay.
I reverted to my original image of the OS and have had no further problems with it.
Also, I filled in the info as you suggested so that it's there when needed.
Thanks for your help.

Thank you for letting us know.
Safe surfing.......
Jan.
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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