Windows 7 64bit crashes when gaming, seemingly to ATI's drivers fault

j0ker · May 30, 2010

Hi to all! I'm desperated, have searched through thousand of forums with similar problems but haven't been able to find an answer.

I bought a new computer with this specs:
- CORE: i7 2'67GHz
- RAM: 12GB DDR3
- VIDEO: ATI RADEON HD 5970
- MB: ASUS RAMPAGE 3 EXTREME
And, after hesitating about its possible incompatibilities with some software, i decided to install Windows 7 Ultimate 64bit.
Installed all drivers, everything seems to work smooth. ATI drivers were downloaded first from their website so i have the newest ones.
I installed my COD Modern Warfare 2 game (and after this, last version of DirectX) to try my new machine and oops. Game loads ok, mission starts ok (so i get to play it for a few seconds) but then all of a suddend the screen goes black and lots of vertical lines appear. It keeps frozen like that for like 10 seconds and then reboot.
Here is the dump i found:

Loading Dump File [C:\Windows\Minidump\053110-27315-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\Symbols;C:\Windows\simbolos
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`02a15000 PsLoadedModuleList = 0xfffff800`02c52e50
Debug session time: Mon May 31 20:52:06.742 2010 (UTC + 2:00)
System Uptime: 0 days 0:08:54.882
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
........
Unable to load image atikmdag.sys, Win32 error 0n2
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff88004a0ae05, fffff88002e6efc8, fffff88002e6e820}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************

[a lot more of "symbols are wrong" although i have tried to fix this as well with no luck...]

Probably caused by : atikmdag.sys ( atikmdag!TV_setTVregs+147d )

Followup: MachineOwner
---------

I guess atikmdag.sys is the source of my personal nightmare ... What can i do?

Please help!

Jonathan_King · May 30, 2010

Could you please upload the dmps for analysis?

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

You can try uninstalling your video card drivers and installing a fresh copy. Install only the drivers, not the Catalyst suite.

j0ker · May 30, 2010

Of course!
Here it goes, let me know if you need anything else.

Regarding the drivers, i did that. To the point that i couldnt uninstall the damn catalyst thing and i had to do a system restore point to the very beginning (no big deal, i had been installing software for one hour or so) to get rid of it and then install a fresh copy of *only drivers* downloaded from the ATI website.

Jonathan_King · May 30, 2010

The dmp points to your graphics driver, as expected. I see it's pretty new, dated Tue May 19 13:56:59 2009.

Try installing an older driver.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_053110-27315-01.zip\053110-27315-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a15000 PsLoadedModuleList = 0xfffff800`02c52e50
Debug session time: Mon May 31 14:52:06.742 2010 (GMT-4)
System Uptime: 0 days 0:08:54.882
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
........
Unable to load image atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff88004a0ae05, fffff88002e6efc8, fffff88002e6e820}

Probably caused by : atikmdag.sys ( atikmdag+1b7e05 )

Followup: MachineOwner
---------

7: kd> lmtsmn
start             end                 module name
fffff880`04f74000 fffff880`04fb2000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`04fb2000 fffff880`04ff6000   a2372uut a2372uut.SYS Sat Mar 21 10:48:32 2009 (49C4FE40)
fffff880`0118c000 fffff880`011e3000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d4b000 fffff880`02dd5000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04800000 fffff880`04816000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00e33000 fffff880`00e3e000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`04200000 fffff880`04208000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`00e00000 fffff880`00e09000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e09000 fffff880`00e33000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05131000 fffff880`05153000   AtiHdmi  AtiHdmi.sys  Tue Mar 09 05:08:38 2010 (4B961E26)
fffff880`04853000 fffff880`04f1e000   atikmdag atikmdag.sys Tue May 04 21:41:02 2010 (4BE0CCAE)
fffff880`04185000 fffff880`041c0000   atikmpag atikmpag.sys Tue May 04 21:23:24 2010 (4BE0C88C)
fffff880`013f9000 fffff880`01400000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04138000 fffff880`04149000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`038ca000 fffff880`038e8000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`05f49000 fffff880`05f59000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05f59000 fffff880`05f79000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`05e1b000 fffff880`05ea7000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`051e0000 fffff880`051f8000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff960`00680000 fffff960`006a7000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`00e52000 fffff880`00e7c000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d07000 fffff880`00dc7000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ca9000 fffff880`00d07000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01561000 fffff880`015d4000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04211000 fffff880`04221000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0a672000 fffff880`0a680000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04097000 fffff880`0411a000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`0411a000 fffff880`04138000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04088000 fffff880`04097000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`014c0000 fffff880`014d6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05190000 fffff880`051b2000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0a68c000 fffff880`0a695000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0a680000 fffff880`0a68c000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0a695000 fffff880`0a6a8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05ed9000 fffff880`05ee5000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04236000 fffff880`0432a000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`0432a000 fffff880`04370000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04394000 fffff880`043dd000   e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
fffff880`00e3e000 fffff880`00e52000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015e5000 fffff880`015ef000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01486000 fffff880`014c0000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`017b6000 fffff880`01800000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02ff2000 fffff800`0303b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04370000 fffff880`04394000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05000000 fffff880`0505c000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05eb7000 fffff880`05ed0000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05ed0000 fffff880`05ed8080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05ea9000 fffff880`05eb7000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03802000 fffff880`038ca000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016b5000 fffff880`016be000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0416f000 fffff880`04185000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`041ef000 fffff880`041fe000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05ef2000 fffff880`05f00000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc5000 fffff800`00bcf000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0506d000 fffff880`050b0000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`01547000 fffff880`01561000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`051b2000 fffff880`051b7200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05faa000 fffff880`05fbf000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05f87000 fffff880`05faa000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c51000 fffff880`00c95000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05f79000 fffff880`05f87000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`02def000 fffff880`02dfe000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05ee5000 fffff880`05ef2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fe6000 fffff880`01000000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`038e8000 fffff880`03900000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03900000 fffff880`0392c000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`0392c000 fffff880`03979000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`03979000 fffff880`0399c000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`02d04000 fffff880`02d0f000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011e3000 fffff880`011ed000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014e9000 fffff880`01547000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0407d000 fffff880`04088000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`016a3000 fffff880`016b5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016c4000 fffff880`017b6000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04221000 fffff880`0422d000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`041c0000 fffff880`041ef000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0511c000 fffff880`05131000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c74000 fffff880`02c83000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02d0f000 fffff880`02d20000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04071000 fffff880`0407d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a15000 fffff800`02ff2000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01256000 fffff880`013f9000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0124c000 fffff880`01255000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02c4e000 fffff880`02c74000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`01000000 fffff880`01015000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f32000 fffff880`00f65000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01015000 fffff880`0101c000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fd6000 fffff880`00fe6000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015d4000 fffff880`015e5000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`03c99000 fffff880`03d3f000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05153000 fffff880`05190000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c95000 fffff880`00ca9000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04816000 fffff880`0483a000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04000000 fffff880`0401b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`02cb2000 fffff880`02cd3000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`02dd5000 fffff880`02def000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04020000 fffff880`04071000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0483a000 fffff880`04845000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02ce9000 fffff880`02cf2000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02cf2000 fffff880`02cfb000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02cfb000 fffff880`02d04000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0144c000 fffff880`01486000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05f1d000 fffff880`05f49000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05fbf000 fffff880`05fd7000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0115d000 fffff880`0118c000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`03d3f000 fffff880`03d4a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01020000 fffff880`01154000   spex     spex.sys     Sun Jul 26 16:13:14 2009 (4A6CB8DA)
fffff880`0169b000 fffff880`016a3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0a601000 fffff880`0a672000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`03c00000 fffff880`03c98000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`03d89000 fffff880`03df2000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`03d4a000 fffff880`03d77000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`0422d000 fffff880`0422e480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`03d77000 fffff880`03d89000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02d3e000 fffff880`02d4b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02d20000 fffff880`02d3e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c9e000 fffff880`02cb2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04149000 fffff880`0416f000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`050b0000 fffff880`050c2000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05f00000 fffff880`05f1d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05ea7000 fffff880`05ea8f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`043ea000 fffff880`043fb000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`050c2000 fffff880`0511c000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04f1e000 fffff880`04f74000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043dd000 fffff880`043ea000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`011ed000 fffff880`011fa000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00dc7000 fffff880`00dd5000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`00dd5000 fffff880`00dfa000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0168b000 fffff880`0169b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00f65000 fffff880`00f7a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f7a000 fffff880`00fd6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02c83000 fffff880`02c9e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02cd9000 fffff880`02ce9000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e7f000 fffff880`00f23000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f23000 fffff880`00f32000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`0030f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`04208000 fffff880`04211000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`01154000 fffff880`0115d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`0505c000 fffff880`0506a000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`051b8000 fffff880`051c4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`051c4000 fffff880`051cd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`051cd000 fffff880`051e0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`014d6000 fffff880`014e4000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015ef000 fffff880`015fb000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01230000 fffff880`01239000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01239000 fffff880`0124c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

j0ker · May 30, 2010

I wish it had worked... but no luck

First of all i uninstalled my current new drivers and installed the ones that came with my card. Then i got the first dump.
Then i uninstalled it too and start downloading and trying older ones from the website, starting from Catalyst 9.3 3/18/2009. But it didn't work as if it was even older than my video card so Win 7 didn't install/accept the controllers.
Uninstalled it and kept trying until Catalyst 10.1 1/27/2010 worked. So i fired up the game and... crash, that's the second dump.

This is consuming my energy! Why so many problems? Is it because of the 64bit OS?

I hope you can help me. Thank you.

Jonathan_King · May 31, 2010

The dmp obviously blames your card drivers, but I wonder if the card itself is faulty. Could you do a clean install? If the problem persists and playing around with different drivers doesn't work, buy a new card.

j0ker · May 31, 2010

I did a clean install since the beginning. Since i ended up fighting against catalyst which didn't want to uninstall i recovered the system to where it was just after installing motherboard drivers so i could start from 0 with the video card drivers.

So my new video card is defective?

Nothing to do with Win7 64bit support or something?

Jonathan_King · May 31, 2010

The card is definitely compatible with x64. If you can RMA or return the card, I suggest that you do.

j0ker · Jun 1, 2010

Ok, i removed it and plugged back in my old nvidia 8600GT. I didn't need to install its drivers, windows took care of it and since it's temporal i won't mind installing the fresh ones.
Everything works now, so i can surely discard it's not the game's fault.

I expect to have the ATI changed today or tomorrow, will plug it in and tell you how it went.

Thank you.

j0ker · Jun 1, 2010

This is unveliabable. I just changed my video card in the store, they said they didn't have ATI radeon hd5970 anymore but they said asus eah5970 was the same thing so i took it.
Went home, plug it in... motherboard beeping there was no VGA, WHAT?!

Tomorrow another visit to the store...

jbradley · Jun 1, 2010

Hi j0ker,

Sorry if this seems obvious, but did you remember to plug in the power connectors on your new card?

The few times I've had a motherboard beep at me were because I forgot to hook the PCI-E power cables up to the video card.

Cheers,
John

j0ker · Jun 2, 2010

jbradley said:
Hi j0ker,

Sorry if this seems obvious, but did you remember to plug in the power connectors on your new card?

The few times I've had a motherboard beep at me were because I forgot to hook the PCI-E power cables up to the video card.

Cheers,
John

Actually, the main problem seems to be related to your advise. I did connect ONE cable in the asus eah5970 (because it only comes with one), but today i went to the store and they made it work.
Seeminglesly my power supply unit is not powerful enough (600W, i kinda expected it) so i bought a 850W.

I'll try later and will see if it solves all.

Thank you.

j0ker · Jun 6, 2010

I forgot to update. Yes now it works fine.

Thanks for your support.

Windows 7 64bit crashes when gaming, seemingly to ATI's drivers fault

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