Need Help to figure out my BSOD problem.

[emperact]

Hi everyone. Great forum, you look like the people that would be able to help me out.
I have bought an Acer Aspire One, which i installed my copy of Windows 7 Ultimate on, because this was going to be my main-computer, because I am going to study. I get some random BSOD each day, there is not one day, it doesn't happen. I don't know if it is because that I have it powered on for too long, or that i run alot of programs at the same time, but at the same time, I don't know why this should crash it. I have checked my 'memory.dmp' and this is what I've got.



Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x81845000 PsLoadedModuleList = 0x81984570
Debug session time: Thu Jun 17 15:55:16.983 2010 (GMT+2)
System Uptime: 0 days 0:36:32.498
Loading Kernel Symbols
...............................................................
................................................Page 35afb not present in the dump file. Type ".hh dbgerr004" for details
................
......................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {f42b3198, 2, 1, 818cc962}

Page 35afb not present in the dump file. Type ".hh dbgerr004" for details
Page 35afb not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Page 35afb not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+70 )

Followup: MachineOwner
---------




I followed a guide by Microsoft to fix a 'symbol' problem, but doesn't seem to have worked completly. Please tell me, if you need more information.
-Thanks in advance.

 

[richc46]

Welcome

You have come to the right place. There are many here who can and will help. First upload your dump files.

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[Elwoodch]

perform a memtest

 

[emperact]

Should be these.

 

[emperact]

No one knows whats wrong?

 

[CarlTR6]

There are 12 dump files. It will take a little time.

 

[emperact]

Oh sorry, should i post the new dumps, because i have had several BSOD since the thread was started. Or maybe that doesn't matter?

 

[Jonathan_King]

I have to suspect hardware, due to the number of different bugchecks.

Bugcheck code 00000019
Bugcheck code 00000001
Bugcheck code 00000019
Bugcheck code 0000001A
Bugcheck code 000000F4
Bugcheck code 1000008E
Bugcheck code 00000050
Bugcheck code 00000050
Bugcheck code 1000008E
Bugcheck code 00000024
Bugcheck code 000000F4
Bugcheck code 0000000A

My first suspicion is RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Let us know how it works out, and we'll go from there.

BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 17 09:18:00.382 2010 (UTC - 4:00)
System Uptime: 0 days 5:40:11.023
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jun 16 16:10:31.613 2010 (UTC - 4:00)
System Uptime: 0 days 5:21:55.128
BugCheck 1, {81a526fd, 0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt!NtDeviceIoControlFile+0 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 18:26:48.137 2010 (UTC - 4:00)
System Uptime: 0 days 0:54:47.777
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jun 16 16:21:35.800 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:38.441
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  firefox.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 18:49:16.348 2010 (UTC - 4:00)
System Uptime: 0 days 8:30:28.988
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 21:05:21.450 2010 (UTC - 4:00)
System Uptime: 0 days 2:15:38.090
BugCheck 1000008E, {c0000005, 81add8c7, 80fb48cc, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpGetContextAnchorForThisThread+2d )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 14:23:00.041 2010 (UTC - 4:00)
System Uptime: 0 days 2:02:26.682
BUGCHECK_STR:  0x50
PROCESS_NAME:  ekrn.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 16:23:15.802 2010 (UTC - 4:00)
System Uptime: 0 days 1:34:01.505
BugCheck 50, {e15df1df, 1, 86d755a1, 2}
*** WARNING: Unable to verify timestamp for msrpc.sys
*** ERROR: Module load completed but symbols could not be loaded for msrpc.sys
Probably caused by : msrpc.sys ( msrpc+75a1 )
BUGCHECK_STR:  0x50
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 17:13:51.752 2010 (UTC - 4:00)
System Uptime: 0 days 0:47:19.486
BugCheck 1000008E, {c0000005, 81a19061, ad1536ec, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+18f )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 11:35:13.940 2010 (UTC - 4:00)
System Uptime: 0 days 7:12:15.683
*** WARNING: Unable to verify timestamp for eamon.sys
*** ERROR: Module load completed but symbols could not be loaded for eamon.sys
PROCESS_NAME:  SearchIndexer.
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 14:48:47.897 2010 (UTC - 4:00)
System Uptime: 0 days 1:37:50.616
BUGCHECK_STR:  0xF4_C000001D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 17 09:55:16.983 2010 (UTC - 4:00)
System Uptime: 0 days 0:36:32.498
BugCheck A, {f42b3198, 2, 1, 818cc962}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+70 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
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EDIT: Sorry, I didn't see you there Carl.

 

[CarlTR6]

No problem at all. Thanks for picking it up and we are in agreement.

 

[CarlTR6]

Oh sorry, should i post the new dumps, because i have had several BSOD since the therad was started. Or maybe that doesn't matter?

If you have new dumps, go ahead and attach just those. Given the nature of what we have seen so far, I don't think it is really going to matter - but one never knows.

 

[emperact]

I've been running the Memtest all night long, 0 errors..
And it has passed more than 10 passes.

 

[CarlTR6]

The dumps are still pointing to hardware issues; but, at least, you have eliminated memory. The error codes still point to memory corruption; but that does not necessarily mean your RAM is bad. Driver conflicts, for example, can cause memory corruption.

In the first dump, Windows Media Player Sharing was running at the time of the crash; in the second, Itunes Helper was running, in the third, Firefox; and in the latest dump, Skype was running.

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

STOP 0x0000001A: MEMORY_MANAGEMENT

Usual causes: Device driver, memory, kernel

What antivirus program are you using and what firewall are you running?

 

[emperact]

I am running Eset NOD32 Antivirus. And about the firewall, I'm pretty sure that is the standard one.

 

[ttran]

Hi emperact
Third party anti-virus program are notorious cause for bsods and yours is not exception. Would you be willing to uninstall your anti-virus program just for testing purpose only!!! you can always re-install it if it's not the cause
Let us know how it goes

Tuan

 

[emperact]

Of course, I'll try it right away. But isn't my computer then exposed for virus and malware etc?

 

[richc46]

Welcome

You can install MSE, Microsoft Security Essentials. As a side note, I suggest that you keep and use that rather than your present anti Virus.
http://www.microsoft.com/Security_Essentials/

Made specifically for windows, free, and known not to cause BSOD

If you want to keep your own, start with a system restore point.

How you doing, TTran?

 

[Tews]

Install Microsoft Security Essentials .. its free and does an excellent job, then see if your computer still crashes.. MSE Download

 

[CarlTR6]

The advice from ttran, rich, and Tews is spot on. That is why I asked the question about your antivirus program. Eset is known to cause crashes on some systems. Try running without it (using MSE) and see if that eliminates the problem.

 

[emperact]

Thank you guys, I'll try it right away. The funny thing is, that after I took the Memtest, I haven't had a BSOD since 2 days ago. But I will try the MSE.

 

[richc46]

The best part of MSE, since it was made specifically for Windows, by Microsoft, it has not been the cause of one BSOD that I have seen, its free and works great.