BSOD, along with issue attaching DMP file

Valium

New member
Local time
7:39 PM
Messages
8
BSOD, any help is much appreciated

So after doing some minor tweaking with my system, overclocking it to 2.4 from 2.13 and doing new install from windows vista 64 and going to Windows Ultimate 64 bit. I've been encountering quite a few problems, particularly memory dumps all over the place rather when I'm playing Starcraft II (which happens quite often) or just letting my system run overnight.

*updated info*
- What is the age of system (hardware)?
The system is from 2007, only upgrade I have made is the hard drive from about that time, along with the ram. And I just added the video card I'd say about a month ago (worked smoothly in Vista 64 bit).
- What is the age of OS installation (have you re-installed the OS?)
PC came with Vista 32 bit, upgraded it to 64 bit Vista about a year after that. And just recently upgraded to Windows 7 64 bit not even a week or so ago.

So here is the error:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF880046A26E8
BCP3: FFFFF880046A1F50
BCP4: FFFFF880012A78BD
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


I'll attach the dmp file as soon as I get around these read permissions. I've tried opening windows explorer "as admin" and a bunch of other various solutions as well, even attempted to copy and paste it to my desktop, zipping them, which yields another error or should I say same error but differently displayed "file not found or no read permissions"

So If anyone can provide any suggestions on how to get them to open or even attached so I can provide them for you, I'd be extremely thankful. As I'm pretty much stumped and have been hassling with this PC for over 2 weeks now.


*Edit*
Added file that includes report and system file collection. Thanks to Jonathan_King for assistance.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
*bump*

Sorry to admins, I fell off page one, and I'm really looking for any type of help with this. So once again, I do apologize in advance.
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
This may be a hard drive problem. Open an elevated command prompt and enter chkdsk /r.

Test hard drive as well: HD Diagnostic

Update your nForce drivers: NVIDIA DRIVERS 15.53 WHQL

Update your Creative Sound card drivers as well:
Code:
ctac32k.sys  Wed Jul 02 04:38:22 2008

...Summary of the Dumps:
Code:
[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 29 12:29:22.632 2010 (UTC - 4:00)
System Uptime: 0 days 8:10:37.442
BugCheck 24, {1904fb, fffff880046a26e8, fffff880046a1f50, fffff880012a78bd}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCleanup+128d )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 29 04:17:55.689 2010 (UTC - 4:00)
System Uptime: 0 days 18:35:57.527
BugCheck 109, {a3a039d894505735, b3b7465ee6cd299b, fffff80002ba1b20, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Aug 27 03:10:05.713 2010 (UTC - 4:00)
System Uptime: 2 days 7:46:06.523
BugCheck 3B, {c0000005, fffff880010cb141, fffff880086dce50, 0}
Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkMulti+51 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug 24 19:23:15.206 2010 (UTC - 4:00)
System Uptime: 0 days 23:27:59.016
BugCheck 109, {a3a039d897d365ad, b3b7465eea503813, fffff80002ba1c00, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug 23 13:22:03.455 2010 (UTC - 4:00)
System Uptime: 1 days 0:19:54.265
BugCheck 109, {a3a039d8946d9adf, b3b7465ee6ea6d45, fffff80002ba1c30, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 22 13:01:22.569 2010 (UTC - 4:00)
System Uptime: 0 days 18:41:39.387
BugCheck 109, {a3a039d8944f25dc, b3b7465ee6cbf842, fffff80002ba1ad0, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Believe it or not, I just downloaded the drivers for the mobo the other day. I'll attempt to do everything you recommended. Will keep you posted on the results, thank you again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
Updated both drivers sound and video, ran the 5 step scan disk scan, and even HD diagnostic of both tests no problems. There was an option to do the extended test, but I opted out and only did the quick one which I feel is suffice.

Any recommended stress test program I can use to see if it worked?
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
Just use your system and let's see what happens.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Just ran Prime 95 for almost 3 1/2 hours or so, seems solid no issues. About to play Starcraft II online, THE TRUE TEST! With everything graphically maxed out so we will see how that goes.
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
Good to hear that Prime showed no issues. Now if you can just play Starcraft... :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Okay, so get this, I just got a memory dump AGAIN... *sigh* And all I had running was a stream of an HD anime that runs in flash using Firefox and I was on TeamSpeak.

I have no idea what happened :shock:

Any other suggestions?

P.S. 2 1/2 hours of Starcraft III and it didn't crash once... I don't know what to say.
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware Area-51 7500-R5
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Duo E6400 Conroe 2.13GHz
Motherboard
eVGA nForce 680i SLI
Memory
2x 1GB PDP(Patriot) DDR2 PCs-6400 @ 400mhz
Graphics Card(s)
Diamond Radeon HD 4890
Sound Card
Creative SB X-Fi Gamer
Monitor(s) Displays
Dell E228WFP
Hard Drives
Western Digital 150 GB VelociRaptor SATA 10,000 RPM 16 MB
Seagate 250GB
PSU
700 Watt OEM ATX PSU REV2
Case
Alienware Area-51 7500
Cooling
6 Fans, AVC PENTIUM 4 DUAL CORE HSF Z9H741K001
Okay, so get this, I just got a memory dump AGAIN... *sigh* And all I had running was a stream of an HD anime that runs in flash using Firefox and I was on TeamSpeak.

I have no idea what happened :shock:

Any other suggestions?

P.S. 2 1/2 hours of Starcraft III and it didn't crash once... I don't know what to say.



Valium hi and welcome

With so many different causes I have to think hardware. Your last crash involved two applications that were using the network so just in case I would update the network driver.

I think given the last ones showed memory that is where the problem lies. I know you ran prime 95, but I would suggest using a different application that runs outside of the operating system. I would

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Let us know if you need further assistance

Jan


 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Okay, so get this, I just got a memory dump AGAIN... *sigh* And all I had running was a stream of an HD anime that runs in flash using Firefox and I was on TeamSpeak.

I have no idea what happened :shock:

Any other suggestions?

P.S. 2 1/2 hours of Starcraft III and it didn't crash once... I don't know what to say.
Hello,

Could you please follow the BSOD Posting Instructions again?

A RAM test is a good idea, as Jan stated. Please use this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Back
Top