Windows Explorer crashes continuously

[raj11650]

windows explorere crases continously

this is what i get

Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Exception code: 0xc000041d
Fault offset: 0x000000000002cc2b
Faulting process id: 0x120
Faulting application start time: 0x01cb51c6675f2175
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report Id: ae0be05d-bdb9-11df-a1b6-001fd05affd4

 

[Capt.Jack Sparrow]

windows explorere crases continously

this is what i get

Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Exception code: 0xc000041d
Fault offset: 0x000000000002cc2b
Faulting process id: 0x120
Faulting application start time: 0x01cb51c6675f2175
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report Id: ae0be05d-bdb9-11df-a1b6-001fd05affd4

Hello Raj,

Follow this article http://www.sevenforums.com/crash-lo...bleshooting-explorer-exe-crashing-issues.html

Hope this helps,
Captain

 

[raj11650]

windows explorere crases continously

this is what i get

Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Exception code: 0xc000041d
Fault offset: 0x000000000002cc2b
Faulting process id: 0x120
Faulting application start time: 0x01cb51c6675f2175
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\explorer.exe
Report Id: ae0be05d-bdb9-11df-a1b6-001fd05affd4

Hello Raj,

Follow this article http://www.sevenforums.com/crash-lo...bleshooting-explorer-exe-crashing-issues.html

Hope this helps,
Captain

thanks for it i disabled all shell extension except windows shell common dll
but still it continous do i need to try disabling windows shell common dll too

Regards
Raj1402

 

[Capt.Jack Sparrow]

Just disable the non Microsoft . If nothing works follow the last step run the reg file and wait for the crash. Once it has happen post us the dumps

- Captain

 

[raj11650]

Just disable the non Microsoft . If nothing works follow the last step run the reg file and wait for the crash. Once it has happen post us the dumps

- Captain

uploaded the dump file!!!

is there any way to stop the dmpfile creation coz it creates dump file everytime the explorer crashes and restarts

 

[Capt.Jack Sparrow]

Just disable the non Microsoft . If nothing works follow the last step run the reg file and wait for the crash. Once it has happen post us the dumps

- Captain

uploaded the dump file!!!

is there any way to stop the dmpfile creation coz it creates dump file everytime the explorer crashes and restarts

Hello Raj,

I checked the Dump files seems like some apps Tool tip is causing the issue. Unfortunately it hard to figure out which one. There is no reference about your NTSTATUS Code could be even something to do with Explorer,exe itself.

Its APPLICATION_FAULT with exception 0xc000041d

 explorer!CTrayNotify::_ShowInfoTip+0xdc

Run a http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html mostly that used to fix such issues.

If you still have issues upload few more dumps.

Hope this helps,
Captain

 

[raj11650]

Just disable the non Microsoft . If nothing works follow the last step run the reg file and wait for the crash. Once it has happen post us the dumps

- Captain

uploaded the dump file!!!

is there any way to stop the dmpfile creation coz it creates dump file everytime the explorer crashes and restarts

Hello Raj,

I checked the Dump files seems like some apps Tool tip is causing the issue. Unfortunately it hard to figure out which one. There is no reference about your NTSTATUS Code could be even something to do with Explorer,exe itself.

Its APPLICATION_FAULT with exception 0xc000041d

 explorer!CTrayNotify::_ShowInfoTip+0xdc

Run a http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html mostly that used to fix such issues.

If you still have issues upload few more dumps.

Hope this helps,
Captain

Thanks a lot that fixed the problem!!!

 

[Capt.Jack Sparrow]

Glad that we got it working ! Your Welcome