Printer Not Showing Up in Devices and Printers

Back again after a long nap.
Post #5 I didn't follow up on and I should of. That is my bobo.

Carried out Brink's tutorial. Result: "Windows resource protection found corrupt files but was unable to fix some of them CBS.Log windir\Logs\CBS\CBS.log". Unfortunately I am not sufficiently computer-savvy to understand what this means or implies.

Please complete sfc scannow as per the tutorial that Slartybart just posted.

If Windows 7 System Files are not correct many things can be affected. We must have those logs. You post the logs and the forum has people that can read and understand them.

**BlueDog888 have you ever or do you now use Advanced System Care or anything like it?

Thank you all for leaving the ranch and coming to help.

BlueDog888 said:

My apologies Layback Bear, I missed the tutorial step requiring repeat of the scan. Have done so and now the system is clear with no integrity violations.

Jack: The 2nd SFC bluedog ran showed no integrity violations. Running it again will most likely yield the same.

bluebog should run it again and post the log! Hopefully what ever was repaired is still in the log, otherwise, I'll ask for the persist logs.

bluedog: I just took another look at the DevMgr screenshot. What is CH products above Computer? A quick search shows up game controller(s) and Control Manager software (also for game controllers?)

Anyway, someone will look at the CBS log (or persist log if necessary) and then some simple things
Run the Printer Trouble shooter in Control Panel
click Advanced
click Run as Administrator
You want to let the troubleshooter Apply repairs automatically
Post the "view details" from the results window.

After that? Depends on the other two results.

Thanks

Bill
.

Ok, this should help

First, my Speccy response post is reading material - don't let that weigh you down. There's nothing you have to do regarding that post - it's information.

Second, the CBS.log

Copy C:\Windows\Logs\CBS\CBS.log
to your Downloads folder

click on the paperclip icon on a post window menu
browse to your Downloads folder
select CBS.log
press the upload button
when it has finished, press close window (upper left)

If the forum complains about the size or type of the file,
create a compressed folder (zip) and put the log in that, then upload the compressed folder.

Full screenshots & upload instructions can be found here: Screenshots and Files - Upload and Post in Seven Forums

Don't sweat it if you're not computer savvy, savvy? But do remind me when I use unfamiliar terms or techniques. A lot of it is learning how to get the information to members on this side of your monitor.

You'll be a whiz-bang with computers when you get through this exercise. This is one of those issues where you touch a whole lot of things to find a solution. Or.... someone pops in and says: "This tutorial will fix what ails ya" and it does

There are many well written tutorials on SevenForums, I only know a few dozen of them. I have to search most of the time and still can't find the one that another member might post. It's a bit frustrating, but every member is here to help other members.

If ASC is still on the machine - uninstall it to avoid accidental use.
Is slimdrivers a free or purchased application?

• If it's free, uninstall that as well.
• If it's purchased, collect the information you need to reinstall it (disc. license key), then uninstall it.

cCleaner is safe enough - leave that on your machine.


Bill
.

The bad news.
If you have run A.S.C on this system their is a very good chance it has changed things that nobody will ever know.
Many people have to do a Clean Install after using A.S.C. by IoBit

I have seen many times A.S.C. has done things to system that no body figures out. Some threads are weeks long and the end results are a Clean Install.
With enough time and expertize it could be figured out but it could take forever.
Not worth the time.

This will fix your system. Take some time and read both.

By Brink:

Clean Install Windows 7

By GregRocker

Clean Reinstall - Factory OEM Windows 7

I would do a clean install then load the disk that came with your motherboard for all the hardware drivers. Do NOT add any additional programs, hardware, peripherals or features until the motherboard drivers and Windows are updated. Use the Gigabite site to retrieve updates for your motherboard. It may not mean anything but I have never, in my PC life (30+ years), seen so many "Non-Plug-and-Play" drivers on a system before. And most should be built into the motherboard. It appears to me that the motherboard INF installers were never loaded.

Reference: Printer Not Showing Up in Devices and Printers

Added: Also clear CMOS memory before the clean install. This resets all the hardware info blocs in the BIOS.

BlueDog888 said:

.....

Slartybart & Layback Bear: Where to from here? Guys, I feel concerned about the imposition I have made on everyone's time and all the effort you have gone to.
..... I might say that the computer is now 4 years old and I have thought it timely to do a reinstall anyway (as a matter of routine one of my friends does a clean install annually).

How does that sound as a solution?

.....

Sounds like a good plan!

Forget about where you were, get where you want to be.

A clean install will certainly resolve this, or any, issue (except hardware).

Don't be concerned about imposing... you're not. Members volunteer their time.

Read the information on the links Layback and carwiz posted
When you've done all of the prep work (backups, finding your disc and COA, downloading your NIC driver(s), etc.) Then follow the rest of the instructions in the tutorial.

I'm sitting out for the duration, you're in good hands with Layback and carwiz.

Bill
.