Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP 6830 all-in-one printer is "offline"

03 Aug 2016   #1
barney rubble

windows 7 64 bit
HP 6830 all-in-one printer is "offline"

I have an HP 6830 all-in-one printer with a wireless connection. It constantly shows that it is offline. I cannot find any way to change that status. After trying everything I finally got it to print by stopping the print spooler and then restarting it. While that works it isn't a reliable solution since I need to do that every time I need to print anything. As an FYI, this just started about a week ago.

Any suggestions will be appreciated.

My System SpecsSystem Spec
03 Aug 2016   #2


hi have you tried uninstalling the printer drivers and the software it came with then reinstall it.?
My System SpecsSystem Spec
07 Aug 2016   #3
barney rubble

windows 7 64 bit
hp-6830-all-one-printer is offline

Yes, about a half dozen times - to no avail.
My System SpecsSystem Spec

07 Aug 2016   #4

OEM Windows 7 Ult (x64) SP1

Hi, @barney rubble:

>>I know you said you have reinstalled the HP drivers/software several times.
>>I assume you are getting the package directly from the HP drivers/downloads page, in order to get the current version. (You can d/l either the full bloatware package or just the basic drivers.)

1) How many computers print to that particular HP AIO -- desktop? laptop?

Reason for asking:
You can use EITHER wireless OR network/ethernet, but not both at the same time.
If you have another computer hooked up to it via ethernet (hard wire), it will conflict with wifi.
So I am just checking to be sure you are not trying to connect via ethernet (network) and via wifi at the same time.

2) It would help to know a bit more about your setup -- e.g. do you have a wireless router or HSI combo modem/router? Other wireless devices in the vicinity? etc.

Reason for asking:

I do not profess to know diddly about "networking", but I do have an HP 6700 8600 AIO. If you have a router, then you can probably set up the HP AIO to print "networked", and you can turn off the HP AIO's wifi altogether. (That's how I arranged things a few weeks ago, when I set up a 3rd computer for my HP AIO.)

3) Do you have other wifi issues with this computer?

Reason for asking:

Just trying to be sure it is the HP AIO that is causing the problem, rather than your computer's wifi hardware/drivers.

4) It sounds like a new model. Is it under warranty?

Reason for asking:

HP phone support is actually pretty decent. If it is under warranty, the agents are pretty good with walking one through driver install and set-up, with or without remote access.

My System SpecsSystem Spec

 HP 6830 all-in-one printer is "offline"

Thread Tools

Similar help and support threads
Thread Forum
"sfc /scannow" an offline Win7 on hard disk from booted Win10 ?
Assume a hard disk contains a possibly (partially) corrupted Windows 7. I boot now a ToolsCD or USB flash drive with Windows 10. When I open now a CmdPrompt and enter sfc /scannow /offwindir=C:\Windows /offbootdir=C:\ then I cannot do this since the local, active, running WinOS is...
Performance & Maintenance
Problem with Bootable "Windows Defender Offline" utility error code 0x
Computer Specs: Hp DV6-1355dx Windows 7 64Bit Ultimate Intel Core 2 Duo 2.20Ghz processor 4Gb Ram Hey guys thanks a lot for strolling through, I truly appreciate it and hope with everyones assistance this issue will get resolved. So here's my issue; have I've found that everytime I have...
System Security
Click-to-Run "updates have been applied, you can go offline now"
For the last little while, something called "Click-to-Run" on my computer was continually prompting me to update my version of Office, since I hadn't done so in awhile, and the other day it automatically ran the update for me. (Up until this point I continuously chose the option to remind me...
General Discussion
Outllook 2010 - Can't Change "Work Offline" Status
I just installed Office 2010 and setup Outlook. This is a home PC and not connected to an Exchange server. Under the Send/Receive tab, there is an icon indicating "Work Offline". I sent an e-mail to another G-mail account it WAS received. Outlook test messages work. But, I can NOT send an e-mail to...
Microsoft Office
Offline "slipstreaming" of SP1; KB976933-LangsCab 0 to 5 extraction
hi all! i am new to this forum, i specifically selected to join here for resolving an issue regarding offline slipstreaming of SP!. Though MS doesnot officially provide slipstreaming of SP1, i know we can use RT7lite or DISM to do offline slipstreaming. My daughter recently bought an ACER...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:28.
Twitter Facebook