WIN7 won't boot. What should I do before trying a clean install?

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  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #31

    Hi Ian,

    Sorry it ddn't work. Arc has a good point, a clean install will freshen everything up nicely (make sure you've backed up all your user data!). Post back here if you need more help, and we'll visit frequently to make sure you are sorted.

    Regards,
    Golden
      My Computer


  2. Posts : 57
    Windows 7 Pro 64 SP1
    Thread Starter
       #32

    I have my original OEM Win7 64 Prof disc. Should I use that or download one from Digital River (?) with SP 1 incorporated?
    Will there be any issues with the licence key? In the past I've had issues with mixing licences and different media.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #33

    You can use that one that you have, and get teh service pack as update, or download the service pack included one.

    If it is the same version for which the OEM license is, it would not be a problem.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #34

    You should have no problems with the key. I use Digital river all the time. When it comes time to put the key number in, Don't put it in. Leave it blank and uncheck the box that says activate when I go online. The SP1 will be an easier install, will save you about 50 Windows updates as well as the SP1 update. When all is running well, Go to computer, properties and click the link in the bottom left that says change product key and put in your product key. You should have no problems and if you do, just call and talk to the machine.

    Or if you would rather, use your current disk and do as you normally do. It will just take longer. But either way, go to windows update and download and install the updates yourself, then reboot. It will be easier on you and the computer.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #35

    ibex,
    If you are interested in putting Partition Wizard on a USB then:

    PartitionWizard - Put PartitionWizard on to a USB Stick.pdf
      My Computer

  6.    #36

    I've not heard of PW CD failing to boot before, so it makes me suspect the HD. Did you test it when Troubleshooting Windows 7 Failure to Boot? Can you see and copy out your files?

    One other thing I'd do with the Win7 DVD or REpair CD however is to mark the Win7 partition itself Active to try the 3 Startup Repairs in case the 100mb System Reserved went corrupt.

    If you're already committed to Clean Reinstall - Factory OEM Windows 7 just follow the steps in the tutorial to get a perfect reinstall, then save a backup image so you never have to reinstall again.
      My Computer


  7. Posts : 57
    Windows 7 Pro 64 SP1
    Thread Starter
       #37

    gregrocker said:
    I've not heard of PW CD failing to boot before, so it makes me suspect the HD. Did you test it when Troubleshooting Windows 7 Failure to Boot? Can you see and copy out your files?

    One other thing I'd do with the Win7 DVD or REpair CD however is to mark the Win7 partition itself Active to try the 3 Startup Repairs in case the 100mb System Reserved went corrupt.

    If you're already committed to Clean Reinstall - Factory OEM Windows 7 just follow the steps in the tutorial to get a perfect reinstall, then save a backup image so you never have to reinstall again.
    There is certainly some confusion about the drive mappings on this PC. As best I can tell this is how it is set up:

    Disk 0 Part 1 100.0 MB 70.0 MB System
    E: Disk 0 Part 2 74.4 GB 5.5 GB Primary

    D: Disk 1 Partition1: UserData 500.0 GB 466.0 GB System
    F: Disk 1 Partition2: ProgFiles 500.0 GB 409.8 GB Primary
    G: Disk 1 Partition3: Backup 397.3 GB 21.1 GB Primary

    At the CMD prompt a Dir of C:\ gives no files found and no size info.
    The G: drive is old backups of specific sets of application data only.

    I have been able to list the files in each of D:, E:, F: and G: but haven't tried copying anything out of them.
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #38

    Read this tutorial Copy & Paste - in Windows Recovery Console. You can use that to copy out your user files in case you have to reinstall. You can also look through all of your drives and partitions and see if you can find your Windows installation drive. It will have files like Windows, Program files, program files X86 (if you have a 64 bit OS) and User files. If you do have to do a clean install, be sure to disconnect all drives except the one you are installing Windows to. But, like Greg, I suspect that if PW won't boot, there may be other problems.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #39

    ibex said:
    There is certainly some confusion about the drive mappings on this PC. As best I can tell this is how it is set up:

    Disk 0 Part 1 100.0 MB 70.0 MB System
    E: Disk 0 Part 2 74.4 GB 5.5 GB Primary

    D: Disk 1 Partition1: UserData 500.0 GB 466.0 GB System
    F: Disk 1 Partition2: ProgFiles 500.0 GB 409.8 GB Primary
    G: Disk 1 Partition3: Backup 397.3 GB 21.1 GB Primary

    At the CMD prompt a Dir of C:\ gives no files found and no size info.
    The G: drive is old backups of specific sets of application data only.

    I have been able to list the files in each of D:, E:, F: and G: but haven't tried copying anything out of them.
    That is really very confusing, apparently, ant that's it why I made a couple of mistakes in this thread.

    Dont know why, the partition which should be named "C" is named as "E" in your machine. The partition is being called C in your earlier posts, should be without of any Drive Letters, and usually called as System Reserved.

    If there is any user data in your present "E" Drive, (not the windows folder) you can copy and paste those elsewhere. And then, just follow the tutorial Clean Install Windows 7 . When in Step 8, delete both the partitions of Disk 0, create a new one in the blank space, and format it. Windows will make the 100 MB hidden system reserved automatically .
      My Computer


  10. Posts : 57
    Windows 7 Pro 64 SP1
    Thread Starter
       #40

    With only one disk installed I just rechecked the disk using diskpart.

    Disk 0 online 74 GB 4096 KB

    partition 1 Primary 100MB 1024KB
    partition 2 Primary 74GB 101MB

    then

    dir c:

    File not found

    dir d:
    amongst the files found ...
    Program Files
    Program Files (x86)
    Users
    Windows
    ... and so on

    Dir E:
    amongst the files found ...
    autorun.inf
    boot <dir>
    bootmgr
    bootmgr.efi
    efi <dir>
    setup.exe
    ... and so on


    NB: This is not how the D:, E: drives etc present when the other disk is installed.

    I've checked the user folder and nothing in there - as expected all the user files are on the other disk
    so there doesn't seem to be anything to rescue from this disk.

    Is that right or is there anything I should try and save?
      My Computer


 
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