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Windows 7: Word wont start, re-installed, still does not

13 Jun 2011   #11
JDobbsy1987

Windows 8.1 Pro x64
 
 

Hi SKT,

This is not a fix but does it work if you open Word in safe mode (When i say safe maode i don't mean the computer but the actual software {word})

In the start menu search field type WINWORD /SAFE and press enter
Word wont start, re-installed, still does not-untitled.png

Does it open that way without crashing?

Regards,
JDobbsy1987




My System SpecsSystem Spec
.
13 Jun 2011   #12
skt

Windows 7 Ultimate x64
 
 

Thanks JDobbsy! Yes it's opening.

When I follow your instructions, it's giving the same error message like in my last post.
If I say yes it's opening without crashing. In the safe mode it seems to be able to open word files. But printing preferences are greyed out.

Still it is not opening in normal mode.
My System SpecsSystem Spec
13 Jun 2011   #13
JDobbsy1987

Windows 8.1 Pro x64
 
 

can you try opening using /a

e.g.
winword /a

Does it open then?

Regards,
JDobbsy1987
My System SpecsSystem Spec
.

13 Jun 2011   #14
skt

Windows 7 Ultimate x64
 
 

Yes winword /a is working.
I remember it didn't work earlier!
What does it mean?

But still can't launch it normally.
Now what should I do?
My System SpecsSystem Spec
13 Jun 2011   #15
JDobbsy1987

Windows 8.1 Pro x64
 
 

Check your add-ons, what have you got active?

Click the orb in the top left >> then click 'Word Options'
Word wont start, re-installed, still does not-untitled2.png

Now click add-ons
Word wont start, re-installed, still does not-capture211.jpg

What have you got active?


My System SpecsSystem Spec
13 Jun 2011   #16
skt

Windows 7 Ultimate x64
 
 

Thank you JDobbsy for all your help and that too with the screenshots!

Nothing seems to active!
Here is what I see:


Attached Thumbnails
Word wont start, re-installed, still does not-word_error.jpg  
My System SpecsSystem Spec
13 Jun 2011   #17
JDobbsy1987

Windows 8.1 Pro x64
 
 

Do you have any disabled items?

Click the drop down box where it says 'Manage' at the bottom and select 'Disabled Items' then click 'Go'

Does it show anything disabled?

Regards,
JDobbsy1987
My System SpecsSystem Spec
13 Jun 2011   #18
skt

Windows 7 Ultimate x64
 
 

It's saying nothing is disabled.
My System SpecsSystem Spec
13 Jun 2011   #19
JDobbsy1987

Windows 8.1 Pro x64
 
 

OK, lets try this.

Rename or Delete the 'Normal.dotm' file

To do this:
1.) Go to "C:\Users\<UserName>\AppData\Roaming\Microsoft\Templates"
2.) Rename or delete the 'Normal.dotm' file.
3.) Start Word (normal mode) and the file you just deleted/renamed will be re-created.

Does it work now?

Regards,
JDobbsy1987
My System SpecsSystem Spec
13 Jun 2011   #20
afitzroy

Windows 7 enterprise 64bit
 
 

See if you can open Word in safe mode.

Click Start
Click Run
type: winword.exe /a
My System SpecsSystem Spec
Reply

 Word wont start, re-installed, still does not




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