Remote shutdown Access Denied (5)

ROBO731 · Apr 15, 2012

I know this has been asked about a lot, but I've searched for a solution to my problem for a while know and I can;t get it to work. I have an asministrator account on both computers with the same password. I have tried to shut it down with the command itself and the GUI. It always returns with the same error: "DESKTOP-PC: Access is denied.(5)". I have downloaded psshutdown, but I don't really know how to use it. Any help will be appreciated. Thanks in advance!

kegobeer · Apr 15, 2012

Google is your friend!

PsShutdown - Shutdown or reboot a computer

ROBO731 · Apr 16, 2012

Yes, as I stated above, I have searched Google and cannot find a solution there. That is the reason I'm asking my question here. I know that those are the commands for psshutdown, I have downloaded it, but I don't know what to do now.

Ztruker · Apr 16, 2012

Are you using the -p password -u user parameters with the PsShutdown command?

Also, read here: Access denied when using psShutdown and net use

ROBO731 · Apr 16, 2012

I haven't even gotten up to that yet. And yes I will use it when I try it, but I have only downloaded the PStools, I don't know what to do next/how to use them.

Ztruker · Apr 17, 2012

kegobeer gave you a link to the help for it. Did you read through that? If so, what specific questions do you still have?

I did a few google searches for how to use psshutdown and found one thread that had this in it:

psshutdown \\computername -u "Admin user name" -p "Admin password" -s -t 60 -m "Sorry, System Must Shut Down for Maintenance of Network"

The \\computername is the name of the computer you want to shutdown. Enter net view from a Command Prompt to see the available names.
I tried it and it worked, shut the computer down in 60 seconds.
Replace -s with -r and it will restart instead of shutting down.

ROBO731 · Apr 17, 2012

I get this error when I try to use the normal shutdown command. So my questions now is what to do with psshutdown. I have downloaded psTools, but I don't know what to do now. When I type in the Syntax into CMD it just tells me that the command is not recognized. So I am wondering how to use psshutdown. I have only downloaded it, I have not doe anything else with it.

kegobeer · Apr 17, 2012

Come on now - you need to read the instructions! I posted a link to them! We can't do that for you, you have to do that for yourself.

ROBO731 · Apr 17, 2012

Okay let me explain this one more time. I already know that that's the command. I have seen all of that before. I have tried using that in CMD. It tells me that the command is not recognized. Is there something I must do between downloading psTools and entering that command into command prompt? Telling me multiple times that I need to re-read a link that you have sent me is not really being helpful.

Ztruker · Apr 18, 2012

You need to download PsShutDown then run it. It has to be placed either in the current directory when you open a Command Prompt or in a directory defined in the PATH environment variable.

If you downloaded PSTools then it is included in that package. The PsTools download package includes an HTML help file with complete usage information for all the tools.

You need to either add the directory (Folder) you unzipped PSTools in to your PATH statement or copy psshutdown.exe to the directory you want to run it form. Normally this would be C:\Users\xxxxxxxx, where xxxxxxxx is your account name.

The when you run psshutdown, you will no longer get a command not recognized error message.

Hope that helps.

ROBO731 · Apr 18, 2012

Thank you. That was the information that I needed. I entered the command like this:

psshutdown [[\\desktop-pc] | [-u username [-p password]]] -s| [-c] [-t 60|0:1] [-v 60] [-m Shuttingdown]

When I pressed enter it said that [-u is not recognized. I did as you said and dragged the file to my user, but this is now the issue. Thanks for your help so far.

carwiz · Apr 18, 2012

Command-Line Syntax Key

Don't type bars, brackets, braces or dots. These are not part of the command. They are used to show the syntax of the command choices and options. They are not part of the command you type. Use the key in the above link to learn the meaning of each.

Also, don't use -c unless you want to allow the user of the PC you're shutting down to cancel the process. And use a message that will be meaningful to the user. Simply saying "Shuttingdown" could cause the user to panic.

carwiz · Apr 18, 2012

What are you trying to do, exactly? Why are you shutting down the PC? You can also do this with a scheduled task on the PC if all you want to do is shut it down at a certain time.

The time setting you specified is also incorrect. [-t 60] means the command will execute after 60 seconds. Then you added "0:1" which means the command will execute one minute after midnight.

Read and understand the command syntax and decide how you will use it. We can't read it for you.

ROBO731 · Apr 18, 2012

Thank you, I was in a rush so I didn't get to try it without the bars, brackets, etc. I do want to allow the user to be able to cancel the shutdown. I am only shuttingdown the computer because people often leave it on, but if someone is using it I want them to be able to cancel the shutdown. I will create a more meaningful message. That one was just for testing. I removed the 0:1 part, I originally didn't understand what that instruction meant, so I just put 0:1. I did understand the syntax for the most part, bu I don't usually use cmd or commands like these. I have done as you said and entered this command: psshutdown \\desktop-pc -u username-p password-s -c -t 60 -v 60 -m Shuttingdown

It said: "Couldn't access DESKTOP-PC: Access is denied." and "If DESKTOP-PC is already performing a shutdown you must abort it before issuing a different command."

Ztruker · Apr 18, 2012

I'd recommend you edit out your userid and password.

Ztruker · Apr 18, 2012

Follow the syntax I posted here: http://www.sevenforums.com/network-sharing/224650-remote-shutdown-access-denied-5-a.html#post1886092

carwiz · Apr 18, 2012

Why did I even respond?

ROBO731 · Apr 18, 2012

Sorry about all of the confusion, I have edited my post if you haven't noticed already. And yeah I noticed that my local computername and password were show, but that's only for that account. I use a much more secure password for other things, but I changed it anyway.

TxRedCat · Aug 22, 2013

Enabling Windows 8 Remote Shutdown from command.
I am using this solution on a home Workgroup network. Solution works for shutdown.exe
and psshutdown.exe. It should fix similar problem with Windows 7.

The problem is access is denied when attempting a remote shutdown using the interactive
mode or the following command:
shutdown.exe /s /m \\COMPUTERNAME /t 00

Result:
COMPUTERNAME: Access is denied.(5)

CHANGE THE FOLLOWING SETTINGS ON THE REMOTE COMPUTER:
Control Panel, Network and Sharing Center, Change Advanced Sharing settings
"Private" enable "Turn on File and Printer sharing"

Add Registry Key
RUN regedt32.exe
Goto:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
Right click and add new DWORD
"LocalAccountTokenFilterPolicy"=dword:00000001

When user name and password are not the same on the local and remote computer change the
following on the remote computer:

Change Local Security Policy
RUN secpol.msc
Local Security Policy, Security Settings, Local Policies, User Rights Assignment
Add "Everyone" to "Force shutdown from a remote system"

rodyz · Dec 10, 2013

Corrupt installation of Windows 7?

Though it is an old thread, my post might help others, who come here - like me - by google. I did everything TxRedCat wrote in this thread - no success (for sure - same user, same password, administrative privileges on both PCs). Then I had the intuition to activate the built-in administrator accounts with same password on the local and the remote PC, - and now the remote shutdown works. By the way this also solved the problem that I could not use the administrative shares like C$. It seems that it is not a general problem of Windows 7 (and I found no general solution with Google), as there is no problem with other PCs running Windows 7 Prof SP1 I administer. The phenomena might indicate a corrupt OS. But any other explanation is welcome.

Remote shutdown Access Denied (5)

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