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Windows 7: KB4073578 Update to Fix Unbootable state for AMD devices in Windows 7

15 Jan 2018   #1
Brink

64-bit Windows 10 Pro
 
 
KB4073578 Update to Fix Unbootable state for AMD devices in Windows 7

Quote:
Unbootable state for AMD devices in Windows 7 SP1 and Windows Server 2008 R2 SP1

Applies to: Windows 7 Service Pack 1, Windows Server 2008 R2 Service Pack 1



Summary

An update is available to fix the following issue that occurs after you install January 3, 2018—KB4056897 (Security-only update) or January 4, 2018—KB4056894 (Monthly Rollup):

AMD devices fall into an unbootable state.

How to get this update

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

More information

Known issues in this update

Microsoft is not aware of any issues that affect this update currently.

Prerequisites

To install this update, you must have Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1 installed.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.



Source: https://support.microsoft.com/en-us/...ws-server-2008


Direct download links for KB4073578 MSU file from Microsoft Update Catalog:

Download KB4073578 MSU for Windows 7 32-bit (x86) - 36.2 MB

Download KB4073578 MSU for Windows 7 64-bit (x64) - 66.9 MB


My System SpecsSystem Spec
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15 Jan 2018   #2
lehnerus2000

W7 Ultimate SP1, LM18.3 MATE, W10 Home, #All 64 bit
 
 
Correct Install Procedure?

Is this update only required if a user's AMD PC experiences boot failure?

Is this the correct procedure?
Steps:
  1. Create Backup System Image
  2. Install KB4056897 (OR KB4056894) *Do not Restart if prompted*
  3. Install KB4073578
  4. Reboot (cross fingers)
My System SpecsSystem Spec
15 Jan 2018   #3
Brink

64-bit Windows 10 Pro
 
 

Hey Peter, :)

Correct, but it would be a good idea to install this update if you have an AMD processor no matted if you had the issue.
My System SpecsSystem Spec
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15 Jan 2018   #4
lehnerus2000

W7 Ultimate SP1, LM18.3 MATE, W10 Home, #All 64 bit
 
 
Thanks Brink

Quote   Quote: Originally Posted by Brink View Post
Hey Peter, :)

Correct, but it would be a good idea to install this update if you have an AMD processor no matted if you had the issue.
Thanks Brink. :)

Update
Using the procedure in my earlier post, I just installed the 2 updates (KB4056897 & KB4073578).

It appears to have been successful. :)
My System SpecsSystem Spec
16 Jan 2018   #5
Brink

64-bit Windows 10 Pro
 
 

My System SpecsSystem Spec
18 Jan 2018   #6
Struggling7

Windows 7 Home Premium 32bit.
 
 

KB4056894 did cause no reboot to my AMD pc (had to do image rebuild). Since I'm now gun shy I'm trying to completely understand before proceeding with this.

Should I install just this update KB4073578 and not KB4056897 or KB4056894? Or should I follow Ieherus2000's above procedure, since I'm not sure his pc was crashed like mine?
My System SpecsSystem Spec
18 Jan 2018   #7
Brink

64-bit Windows 10 Pro
 
 

Using what leherus2000 posted above should work fine.

Just be sure not to restart the computer until after this KB4073578 update had been installed though.
My System SpecsSystem Spec
18 Jan 2018   #8
Struggling7

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by Brink View Post
Using what leherus2000 posted above should work fine.

Just be sure not to restart the computer until after this KB4073578 update had been installed though.
OK, used that procedure and all went well. Maybe a good test for others here that were shutdown and are afraid to try this fix… Thanks to you and leherus2000
My System SpecsSystem Spec
18 Jan 2018   #9
OvenMaster

Win7 Pro 32bit
 
 

Time to make a disk image and try this out. Thanks, guys.
My System SpecsSystem Spec
18 Jan 2018   #10
lehnerus2000

W7 Ultimate SP1, LM18.3 MATE, W10 Home, #All 64 bit
 
 

Quote   Quote: Originally Posted by Struggling7 View Post
Should I install just this update KB4073578 and not KB4056897 or KB4056894? Or should I follow Ieherus2000's above procedure, since I'm not sure his pc was crashed like mine?
My PC did not crash.
I didn't attempt to install the original problematic update (KB4056897 OR KB4056894).

It may not have been vulnerable to the issue (I'm using AMD Phenom II CPUs).

I download the monthly (Security-Only) updates, but I usually wait (sometimes up to a month) to install them.

In this case, reports of issues started after only a couple of days, so I waited for new fixes/updates to appear.

Quote   Quote: Originally Posted by Struggling7 View Post
OK, used that procedure and all went well. Maybe a good test for others here that were shutdown and are afraid to try this fix… Thanks to you and leherus2000
Good to hear that it worked for you. :)
My System SpecsSystem Spec
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 KB4073578 Update to Fix Unbootable state for AMD devices in Windows 7




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