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It means it's not activated properly. What output do you get when running slmgr /dlv on that system?
It means it's not activated properly. What output do you get when running slmgr /dlv on that system?
I followed the directions by right clicking command in the accessories menu and then clicked on run as administrator. When I did that the screen froze and I got an error message that the application will not run. I then rebooted it in safe mode and then I was allowed to run the program as administrator but the scan did not find any problems.
As far as the not genuine windows program is concerned and the suggestion, I have no idea what slmgr /dlv is? A little help and I will try it.
You can recover your files using the Win7 DVD Repair console or Repair CD with this method: Copy & Paste - in Windows Recovery Console
Using the DVD/Repair CD, also boot into it to try Startup Repair up to 3 times, then System Restore to choose your earliest Restore Point.
System Repair Disc - Create
Next: Rightclick on Computer in Start menu, select Properties, scroll down to Activation link and insert the Product Key off of the COA sticker on bottom of laptop. You will likely be referred to an activation robocall which trades a series of numbers to determine the exact Product Key from the batch key on sticker but your activation issue should be cleared up.
If this is not an activation issue, then it is symptomatic of a slipped drive letter. What is the current Win7 drive letter in Computer? Is it correct? If not, download and burn to CD Paragon Rescue CD, Boot the CD, select Normal Mode , then Boot Corrector. Correct drive letters in the system registry.
If this doesn't help, then you need to try a Repair Install. Locate or borrow a Win7 installer, we can you can unlock all versions if necessary to run an Upgrade install of your version from desktop. This is the next best thing to reinstalling, but keeps all your programs, files and settings in place.
If none of these steps help or work, here is how to run Recovery on a Lenovo: http://www-307.ibm.com/pc/support/si...GR-4VFUDU.html
Greg,
Thank you for your suggestions. I will attempt to follow your directions. I hope it is not over my head. Thanks again.
Just open a command prompt (start > programs > accessories > command prompt), type slmgr /dlv, and press ENTER to run the command. It'll popup a dialog after 30 - 60 seconds giving you all of the activation information about your PC, including why it's failing if that info is available.
You can also run the mgadiag tool, from here:
go.microsoft.com/fwlink/?linkid=52012
Forgot about that this morning.
I brought up the command prompt and when I tried to type in slmgr /dlv nothing happend. I was unable to type in any letters.
I tried the command prompt but when I tried typing in the command none of the letters would show up. The cursor kept blinking but I could not type in the command. I also downloaded the mgadiag and when I clicked run nothing happened.