Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Locking up, no restart, etc.

08 Jul 2016   #1

Windows 7 Professional
Locking up, no restart, etc.

For the past week I've been having problems with my machine locking up and showing the hourglass icon. I've been having to shut down manually continually as the restart button is not working. This
is happening in Thunderbird, Firefox and with various Word docs. Also, it takes almost at least two minutes for a file to open. This is a new Dell with Windows 7 Professional 64. The prospect of a clean install is scary. As always, many thanks for any help you can give me. ellenc

My System SpecsSystem Spec
08 Jul 2016   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello Ellen I think for starters you might try something really basic - see these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs

if no go these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)
My System SpecsSystem Spec
09 Jul 2016   #3

Windows 7 x64

And to add on as ICIT2LOL mentioned,
You may have to go to Windows Updates to check if there is an important updates.
Do the Windows updates first.

This SUPERAntiSpyware is good to remove nasty items.
Been using for years to clear after surfing, as the freeware is not active.
Meaning, you need to run yourself whenever you like, and on the main screen, do "Check for updates" before run.
You need to go to "Scan this Computer" and select "Full Scan" option.
After this, do a regular and faster scan by select "Quick Scan" option, which take <5 minutes.
I used this a few ago after my friend complain on having problems, and after that, system is fine & stable.
So i just decide to get paid version to use as my main Internet security.

Edit: do FULL SCAN on first use.
My System SpecsSystem Spec

09 Jul 2016   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Yep as Eric has said mate I use SAS as a free ware because I run Kaspersky AV and it doesn't pick the small stuff up. Same goes for the MBAM. The ADW is really thorough but you could go on and on with the add ons I just find those three I find the best.

I was pinning more on the sfc and chkdsk to pick up the problem to be honest.
My System SpecsSystem Spec
10 Jul 2016   #5

Windows 7 Professional
Locking up, no restart, etc.

My thanks to all of you for taking time to help me. I'll be following your advise soon. This is such a great forum -- the best, thanks to you. ellenc
My System SpecsSystem Spec
11 Jul 2016   #6

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

No worries Ellen and if you don't mind losing a bit of the "bling" like transparency this tutorial will make the machine faster and more efficient. I personally use the tutorial tips and tweaks on all my machines where they are applicable. If you get bogged down with anything in it just ask in that thread/tutorial.
Optimize Windows 7
My System SpecsSystem Spec

 Locking up, no restart, etc.

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 64bit. Hangs when I restart, but shutdown/restart works fine
I just rebuilt my game pc and ever since I installed windows 7 64bit anytime I hit restart it says windows is shutting down, the screen goes black and stays black. I have to press the power button to force a shut down and then restart it. BUT, if I shut down windows with the shut down button the pc...
General Discussion
Failure to restart when i restart my compaq cq50 laptop
Hey everyone...Having some trouble restarting my laptop. I go to restart it and it shuts down to restart and just stays at a black screen so i have to shut down and restart with the power button. Any ideas on how i could go about fixing this? I really don't want to re-install windows. I'm running...
Performance & Maintenance
Keyborad and Mouse did fuction after restart BSOD during next Restart
While I was away I let vidoe play on my monitors and when I came back My PC restarted and my usb key board and mouse did not work. Luckly I have a PS/2 key board connected to my PC for such an emergency. Then from their I shut down the PC but I did a restart and during the shut down phase It gave...
BSOD Help and Support
One initial Install Restart, Windows gets stuck in a restart loop
Hi All, I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem. I have just recently replaced my CPU and MB with the items listed below. After...
Installation & Setup
Auto restart even if uncheck automatic restart
i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD i also checked my windows folder but there are no...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:54.
Twitter Facebook