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#21
Thanks ICIT2LOL, I did think of a clean install as well. There is thankfully little in the way of bloatware though, plus I find the recovery program helpful. Still waiting for Dell to get back before I decide, so much for their efficient customer service.
BTW, would it be alright if I left this thread as it is, i.e. not mark it resolved? Just in case I run into these problems again with a clean install...