Computer won't shut down


  1. Posts : 112
    W7 Home Premium x86 SP1 Build 7601
       #1

    Computer won't shut down


    When I try to shut down the screen just continues to say shutting down but nothing happens. Trying to put it to sleep is no more successful. The screen just goes dark but it doesn't go to sleep. Any help really appreciated.
      My Computer


  2. Posts : 7,033
    Windows 7 HP 64
       #2

    The basic fist.

    - Schedule a disk check (chkdsk c: /f)

    - Do a system file check (sfc /scannow)
      My Computers


  3. Posts : 1,746
    Windows 8.1 Industry Pro x64
       #3
      My Computers


  4. Posts : 112
    W7 Home Premium x86 SP1 Build 7601
    Thread Starter
       #4

    Thanks a lot for the help everyone.

    System file check is fine, and the short disk check was fine. I think the problem is a Realtek card reader driver. I had an SD card inserted for a couple of days and I'd forgotten about it. That and USB drives are never detected properly. Anyway I've removed the card. Doesn't solve the driver problem but now I can shut down properly.
      My Computer


  5. Posts : 7,033
    Windows 7 HP 64
       #5

    Open device manager to see if there is any yellow alerts of missing drivers.
      My Computers


  6. Posts : 112
    W7 Home Premium x86 SP1 Build 7601
    Thread Starter
       #6

    No alerts. The driver I have for Realtek USB 2.0 card reader is 6.0.6000.20131. No idea if this is the best one but it sure doesn't seem like it.
      My Computer


  7. Posts : 6,162
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #7

    Hi edassange,

    Have a look here:

    Realtek

    I hope this helps!
      My Computer


 

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