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Windows 7: Could you help me uninstall Adobe CS4?

01 Sep 2009   #11
KnowledgeWorker

Windows 7 Professional (final) x64
 
 

Would anyone recommend to me to do a repair install of Windows 7, as I now also have problems properly starting up Windows 7 after several registry actions? (Startup repair doesn't help..)


My System SpecsSystem Spec
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01 Sep 2009   #12
WiFi Ed

Windows 7 Enterprise x64 SP1, Ubuntu 11.04 x64
 
 

I'd recommend that you do a clean re-installation.
My System SpecsSystem Spec
01 Sep 2009   #13
zigzag3143

Win 8 Release candidate 8400
 
 

wifiED

Clean install. always best solution

ken
My System SpecsSystem Spec
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01 Sep 2009   #14
KnowledgeWorker

Windows 7 Professional (final) x64
 
 

Of Windows 7? Because of Adobe? No thanks! ...thats no "solution".

And Adobe reinstall doesn't work, but I think that is clear...
My System SpecsSystem Spec
01 Sep 2009   #15
Antman

 

Your problem reports at Adobe are aging. What has been their response?
My System SpecsSystem Spec
01 Sep 2009   #16
KnowledgeWorker

Windows 7 Professional (final) x64
 
 

Hi Antman,

thanks for the question. "Aging" might be correct as the issue is present much longer then my thread. I mailed back and forth for some time and did put a lot comments from my side into the case Tuesday. But I also talked to them via the phone Monday and Tuesday. *Update* I check my case, they are stubbornly refusing to help because of Windows 7 although I'm sure a solution would be possible!

On Monday they helped me with the issue on Vista but as today I had to disclose that I use Windows 7, they weren't really able to help me although the could've maybe! As only afterwards I googled for my exact error message and I'll call them again in some hours and stress that point as it is one that has been present it seems also before, specifically on Vista! So that's all I think I can do, try to point them towards the issue which is somehow (though hard to crack) separate from Windows 7!

Concerning Repair/Upgrade installation:


What means "deauthorize" in this regard?
And what the heck shall be wrong with my storage controller?
My System SpecsSystem Spec
02 Sep 2009   #17
stevieray

windows 7 x64 Home Premium
 
 

If you don't want to do a clean reinstall of your OS (and every app), and none of the powerful clean-up tools like Revo work, then I can think of only one last option: Get a list of all files and all registry entries for CS4 and remove them one-by-one manually. You could email Adobe and ask for the list, but I doubt Abode will send it to you... they will treat that info like its a state secret.
My System SpecsSystem Spec
02 Sep 2009   #18
fseal

Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by KnowledgeWorker View Post
What means "deauthorize" in this regard?
Exactly like Photoshop. You have to deauthorise the program on the machine you are currently running it on before uninstalling or reformatting the drive so that you can reauthorize it on the new machine.

Don't know exactly where it is on iTunes but it exists under the Help menu on Photoshop.

For Photoshop it's to control the installation of the program itself, for iTunes it's to control the usability of the songs you DL.
My System SpecsSystem Spec
02 Sep 2009   #19
TGSoldier

 
 

Quote   Quote: Originally Posted by stevieray View Post
If you don't want to do a clean reinstall of your OS (and every app), and none of the powerful clean-up tools like Revo work, then I can think of only one last option: Get a list of all files and all registry entries for CS4 and remove them one-by-one manually. You could email Adobe and ask for the list, but I doubt Abode will send it to you... they will treat that info like its a state secret.
Windows key + R-- > regedit-- > ctrl f--> "adobe"--> find...

happy deleting...

Or..

+1 for clean install..

Btw.. Did you even run Revo?

Does it show the program in the list?
My System SpecsSystem Spec
02 Sep 2009   #20
KnowledgeWorker

Windows 7 Professional (final) x64
 
 

Hi there, thanks for your tips.

Indeed Adobe does treat their registry entries like a secret, the support person on the phone just denied they had such a list at all! And of course the one was the most supportive, in general they won't talk / mail to me anymore because of Windows 7! *grmpfl*
Although the issue is clearly not happening because of Win 7 but because of whatever.

@iTunes: Hmm, it shows the deactivation options (Audible + iTunesStore) but I can't activate it, mainly because I never activated it. Did Windows show this only because I have iTunes installed without checking the actual activation status? I think so...

@TGSoldier: You're joking, of course I searched for Adobe in the registry, but I doubt it is (only) about the registry! Who knows where they put it. At least I deleted almost every related key, yet I left e.g. Flash and Adobe Air stuff there. Still also every Registry Cleaner I now recently tried finds other entries! (Even the same finds different ones when running it multiple times, so they for me don't really seem to work! ) Of course I ran Revo and no, it didn't show up. Funny enough after several operations it was shortly there, I don't know how that can happen if the Adobe installation doesn't even start?! *lol*

I also tried to "misuse" the CleanScript in the way that I tried to put Adobe content on the HDD (a InCopy CS4 Demo) and then remove all Adobe stuff going out from the InCopy Demo. Sadly it didn't work! And as said, I tried to recover old registry backups, import stuff from the other installation. All the stuff doesn't work.

Ok now I just need to find out what is going on with the controller and then I'll try (one time) the repair install again!
My System SpecsSystem Spec
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 Could you help me uninstall Adobe CS4?




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