Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Onkyo 608 HDMI sound issue, help!

30 Jun 2010   #1

Windows 7 Home Premium 64BIT
Onkyo 608 HDMI sound issue, help!

Hey All,

I am in some serious need of help.. I have finished building my HTPC Today but unable to correct sound from my intel i3 HD Graphics via HDMI .. Below are the Specs of my HTPC:

Silverstone SG06 Case

ZOTAC H55 ITX WIFI motherboard

Intel i3 530 Clarkdale

4GB Crucial DDR3 RAM

40GB Kingston SSD

Windows 7 Home Premium

After installing windows updates I went to the Zotac website and installed the intel HD graphics and HD sound for my motherboard.. I also installed the Realtek codecs.

I have the HDMI running from my Zotac motherboard into the Onkyo 608 Amp and then from the AMP to the TV via the HDMI out..

The problem is my AMP keeps flickering "HDMI, Multi Channel" on the front visual display of the amp and its actually making a clicking noise (cutting out and then coming back) . " you hear a little bit of the audio but then cuts out and then comes back...and the HDMI and PCM sign flashes a few times and for a few seconds there is sound and then it cuts out again....?

When I hit display button on the remote whilst playing a .mkv file with DTS sound it says input 5.1 PCM and then Multi Channel or something like this but keeps flickering.. ?

Can anyone please advise me as what I need to do? Am I doing anything wrong ..? Is there a setting in the Onkyo 608 or anything I need to do to windows to get everything working perfectly? Do I need to disable the onboard sound card via bios or something to prevent maybe a conflict???

Also just to note my amp is set to HDMI - Through mode but I have tried all the other modes and the same thing happens..

Interestingly enough I installed XBMC onto my windows 7 and when I played the same .mkv file it actually displayed DTS instead of Multi Channel on the visual of the amp and played fantastic surround sound untill it started cutting in and out again flashing HDMI on the front visual of the Onkyo 608.

Please can you guys assist.. Other options I am considering is:

1 - Install linux (Ubuntu 10.04 LTS) and XBMC and see how that goes or

2 - Keep windows 7 and just purchase an ATI 5770 which supports DTS HD MASTER and DD 5.1 TRUE HD.. or will I have the same problems with the card that I am already having?

This is very annoying. please please try and help me out guys

1 - When my HTPC is on and windows 7 is loaded if I play a movie in Windows Media Player on the Onkyo it says MULTI CHANNEL and HDMI logo is on.. after a few seconds the HDMI logo flashes and the sounds cuts out and comes back .. this repeats itself over and over again..

2 - The only way when I press the Movie Preset button on the control to get it to actually output my .mkv (DTS) files to actual DTS is via XBMC (Xbox Media Centre) I go into the settings in XBMC and set the audio out to digital and receiver which supports AC3 and DTS is checked and when I play a movie in XBMC it now says DTS on the Receiver with the HDMI logo displayed but as above again it only lasts a few seconds (maybe 20-30 seconds) then cuts out again and the DTS sign dissapers and the small HDMI logo on the top left of the Onkyo 608 Visual display flashes and then comes back and the DTS is displayed again.. and this repeats its self over and over again..

Please see attached some screen shots which I took just to show you of some of the settings on my HTPC and Onkyo 608.. Maybe I am doing something wrong.. There is obviousleu some kind of handshake issue between the intel i3 HD graphics or the Zotac H55 ITX mother board HDMI output and the receiver.. please help me solve this issue it is driving my looney

1 - This is what the visual display shows on the Onkyo 608 Whilst playing Movie in XBMC before the sound cuts out:

2 - After a few seconds the sound cuts out and below is the display only the HDMI is now flashing at this point and then it goes back to as the above image and repeats its self over and over again...

3 - Here is a screen shot when playing the same movie in windows media player with no DTS support from the AMP?

4 - This next image is in the Audio info display of the Onkyo whilst playing a Movie in XBMC and before it cuts out:

5 - And this is what it displays when it cuts out for a few seconds.. Notice the output infor changes for a few seconds whilst cutting out:

6 - A couple of more images from The Onkyo 608 incase any settings you may spot that I may have incorrect:

7 - Setting on my TV:

8 - Some Sound Settings on the HTPC

I would really appreciate if you could please help me solve this problem.. Many Thanks in advance...

My System SpecsSystem Spec
30 Jun 2010   #2

Windows 7 Home Premium 64BIT

I re edited my original post.. I missed the first part explaining whats happening.. Please can you guys read through and see if you can help me out.. Many Thanks :)
My System SpecsSystem Spec
02 Jul 2010   #3

Windows 7 Home Premium 64BIT

72 views and not 1 help! Wow that really inspires me to use this forum again.. :)
My System SpecsSystem Spec

03 Jul 2010   #4

Windows 7 Home Premium 64BIT

honestly is there no one out there who can assist with this? I think this is a windows issue bitstreaming to an amp in my case the onlyo 608.. this is probably why its cutting out.. possibly a handshake issue with hdmi as the optical connection works fine.
My System SpecsSystem Spec
14 Jul 2010   #5

Windows 7 Home Premium 64BIT

Any advise on this one please?
My System SpecsSystem Spec
17 Aug 2010   #6

Windows 7 64 bith

I have the same issue, using HDMI out of a NVIDIA GT220, into the Onkyo 608, adn viewing on a 720p projector. I did not have the issue for the first month or so. At some point I started having issues with certain ripped dvds in Boxee (I never had a problem in XBMC, but I pretty much only use that for streaming video). After some troubleshooting, I update my NVIDIA drivers. I think that's where the problems started, so I wonder if the issue is not NVIDIA's instead of Onkyo's.

I can validate the issue by going into the sound set-up utility straight from the page that you have in your screenshot. When I test the speakers, each speaker misses the first second or so of the test tone. The amplifier switches up to 5.1 when the test tone activates, missing the first second or so, and then clicks in. It resets back, however, between each tone.

I have been vaguely planning to roll back the NVIDIA driver to see if the problem goes away, or wait for an update and hope it gets fixed, but haven't gotten around to it yet. Once in a movie, the sound is stable, so it is not a big deal for my setup.

So I can't give you a solution (yet), but I can validate your problem.
My System SpecsSystem Spec
11 Jun 2011   #7

Windows 7 Ultimate x64

Did you find anything? I have bought a new set of computer. Although I use Onkyo 708 or something like that.

I know it is not a hardware limitation or streaming problem as I have the same problem when running a file locally.

I also have the Zotac motherboard and it does have a Intel graphics driver I think - not NVidia.
My System SpecsSystem Spec
26 Oct 2011   #8

Windows 7 Pro 64 bit

The lower end Onkyo receivers have been known to have bad hdmi boards, I myself had to return a HT-RC260, basically the same receiver as yours except no Sirius/XM, within the first month because one of the hdmi ports stopped decoding audio.
My System SpecsSystem Spec
26 Oct 2011   #9

Windows 7 Ultimate x64, & Mac OS X 10.9.2

also lower end receivers cannot decode HD audio full stop. Id settle with running the audio through optical if you have a spare socket on the receiver and then just telling the profile to source the audio from another channel.
My System SpecsSystem Spec
21 Nov 2011   #10

Windows 7 Ultimate x64
FIX which works for me!

Hi, if you haven't found a solution to this amazingly annoying problem yet, try this by marcvampire worked like a charm! Games still go through as multi, whilst movies still take over with DTS, DD ect. I found it here if you find this useful send all thanks his way.

I have a Onkyo TX-SR577 by the way.

P.S. If I've added the file in my startup folder to start at boot.
My System SpecsSystem Spec

 Onkyo 608 HDMI sound issue, help!

Thread Tools

Similar help and support threads
Thread Forum
Sound not working, Only have HDMI Sound Output, But no HDMI port in PC
Hi there, My sound is not working. I only have a HDMI Sound output. However, I don't have any HDMI Output in my computer. I reinstalled windows a couple of times lately, but i don't know for sure if thats the problem. Right now im using Windows 7 32-Bit, My hardware specs are: CPU: Intel Duo 2...
NO SOUND TROUGH HDMI ON ACER AX3400-U3032 and No HDMI Icon in sound se
Had to replace motherboard from authorized acer parts dealer now I get no sound through HDMI port. I did through the original board until it got fried by electrical surge. Can any one help or send me a picture of the inside the same model to make sure all jumpers on the motherboard are in the...
Sound & Audio
HTPC HDMI 5.1 digital sound pass through TV issue
For the past few months, I have been streaming my video content from my HTPC to my PS3, then PS3 to TV using PS3 Media Server. This set up has been working perfectly by connection of HDMI to my TV (Samsung UN55B6000) then optical out of the TV to my receiver. All my connections go to the tv...
Media Center
Issue with HDMI sound detection - unusual situation
Good day, I have an unusual situation with my HDMI and would like some advice or ideas. I have 2 TVs with HDMI input, both LG (I believe 32LH20R and 22LH20R). When I connect my hdmi to 22lh20r, the sound device says "not connected". When I connect to 32lh20r, everything works fine. If I...
Sound & Audio
HDMI Sound issue
I have an Asus G73 laptop connected to an acer GD235HZ monitor via HDMI, speakers are connected through the monitor and in normal operation of the laptop i have sound set for HDMI and works completly fine. If I turn the monitor off for any amount of time i lose the ability to set sound through HDMI...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:30.
Twitter Facebook