Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: OpenCandy

07 Mar 2011   #1
winsupertweaker

W7 64 Bit
 
 
OpenCandy

Very happy to announce that MSE 2011 discovered Adware which was piggy-backed in the free download of Sothink Video Converter. Though the results say the risk is "low", it means that a trusted company from which I have purhased my video software for five years got a scalding support ticket from me! That lead to a discourse between myself and the marketing department. A small bribe (free license) if I would not disclose my findings on the Internet. I said sorry, "but I am all about Internet ethics. I cited my own online service and how people refer other computer users to my remote help site because of "my privacy and work ethics".

Bottom line. OpenCandy.com has been around a few years and sothink.com stuffs it into their free video converter application. Grrr! They denied it at first but not after I sent them a screenshot. Oops! It may not be harmful but it's "grayware" and I did not have an option to opt-out during the installation. Bad Dog!!

Good news, MSE 2011 does a better job than AVG, AVAST and Avira in this area. I reinstalled the program, ran all of them and not one detected Opencandy, just MSE 2011.


My System SpecsSystem Spec
.
08 Mar 2011   #2
adrianbourke

Windows 7 Ulimate x64
 
 

Hi. My name is Adrian, and I'm one of the founders at OpenCandy and was involved with the design of the OpenCandy software, system, and policies. I'd like to provide some detail to what OpenCandy is, and answer any questions that are asked.

OpenCandy is a service that software developers include in their software to earn money by showing recommendations for other software in their installers. Developers use this money to keep their software free and invest in further software development.

The installer uses the OpenCandy component to present a software recommendation (such as the one below) during installation. You have complete control to accept the software recommendation by selecting either the“Install” or “Do not install” options on the software recommendation screen.

An example of an OpenCandy recommendation below:


OpenCandy isn't concealed or "piggy-backed" in software installers. In fact, OpenCandy isn't installed on your computer at all. As I said above, it's used by the installer to retrieve and present a software recommendation in the installer, and only in the installer.

It’s important to note that many of the world’s largest anti-virus companies that fight malware, including adware, are partners with OpenCandy. This includes Kaspersky and Symantec. These companies perform intensive analysis of their partners before working with them - it's critical to their reputations.

We believe the Microsoft Security Essentials threat to be inaccurate. When Microsoft created the threat entry on Feb 12th, many anti-virus providers automatically included the threat in their definitions. Most of these inclusions were automatic and made without human analysis. We contacted the providers that were flagging “Adware:Win32/OpenCandy” and they have since determined the threat to be false. Microsoft is alone in their continued classification of the “Adware:Win32/OpenCandy” threat.

If anyone has any questions, I'm happy to answer them.
My System SpecsSystem Spec
08 Mar 2011   #3
nitroman84

windows 7 Pro 64Bit
 
 

"recommendations for other software in their installers" = adware to me. No offense but some of us are extremely particular about what invites itself into our systems
My System SpecsSystem Spec
.

08 Mar 2011   #4
adrianbourke

Windows 7 Ulimate x64
 
 

Quote   Quote: Originally Posted by nitroman84 View Post
"recommendations for other software in their installers" = adware to me. No offense but some of us are extremely particular about what invites itself into our systems
I don't disagree, which is exactly why OpenCandy does not install on your computer or install bundled software automatically without your consent. It's also designed to not collect personally identifiable information, the software recommendation messaging is very clear and accurate, and you choose if you take the additional software or not.

It's completely in your right to not use software installers that include OpenCandy. If you have a fundamental disagreement with advertising, then I completely understand. That's your choice and I support it.

What I'd like to ensure is that people are educated with the accurate and balanced information, so they make an informed decision.
My System SpecsSystem Spec
08 Mar 2011   #5
pparks1

Windows 7 Ultimate x64
 
 

MSE found the OpenCandy stuff for me as well. However, based upon research that I did...which turned out to be what Adrian said above, I ok'd it and set it so that MSE doesn't squawk about it. It's really just advertising within the installer. I'm all for free software and if advertising during the installer is the worst that I get, I can handle that. It's far better than crappy manuevers like sneaking an ebay icon on my desktop, or installing something like the ASK toolbar unless you customize.
My System SpecsSystem Spec
08 Mar 2011   #6
Fayla

Windows 7 Professional 64 Bit SP1
 
 

Advertising in-software is fine if it isn't ticked for install by default (for those people who just keep clicking next, not wanting to see all the prompts.) It's a sneaky method to catch people out.

Quote   Quote: Originally Posted by pparks1 View Post
MSE found the OpenCandy stuff for me as well. However, based upon research that I did...which turned out to be what Adrian said above, I ok'd it and set it so that MSE doesn't squawk about it. It's really just advertising within the installer. I'm all for free software and if advertising during the installer is the worst that I get, I can handle that. It's far better than crappy manuevers like sneaking an ebay icon on my desktop, or installing something like the ASK toolbar unless you customize.
My System SpecsSystem Spec
08 Mar 2011   #7
pparks1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lost Colonist View Post
Advertising in-software is fine if it isn't ticked for install by default (for those people who just keep clicking next, not wanting to see all the prompts.) It's a sneaky method to catch people out.
Well, I guess that is what "some" people get. Aren't people at the point where they are skeptical these days of everything. I'm not sure why people blindly click through the install and then feel they have a legitimate beef when they weren't paying attention.
My System SpecsSystem Spec
08 Mar 2011   #8
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

I agree pparks1, and this is something that's happening more frequently.

One disturbing trend we're seeing is a lot of companies, that in the past had nothing attached to their free software, are now offering such things (or in some cases, trying to sneak them by) such as the Ask toolbar (just an example).

I've seen it appear in several programs that in the past didn't have it and it's offered either in small print or with the promise "if you don't like it, it's easy to uninstall."

The thing I have to wonder about...legitimate companies will generally respect your option not to install an added item. But what about the "less legitimate" ones? Does clicking "no" mean that it won't go ahead and install it anyway (or a piece of it)?

That why I get a little bit nervous when I see something like that bundled in with software. I generally shut off all connections to the net when I see there's something like that in the bundle.

And indeed, I have witnessed actions committed by these programs several times without my permission. Such as the Ask installer trying to access the internet (fortunately, my firewall caught that and prevented it).

It's apparent that anytime you install anything nowadays, it's a good idea to slow down, read the prompts carefully and don't just blindly click on every yes that pops up to speed the installation. Otherwise, you never know what you may have just put on your HD.
My System SpecsSystem Spec
08 Mar 2011   #9
Fayla

Windows 7 Professional 64 Bit SP1
 
 

That's why I felt like mentioning the clicking next deal, I have had DIVX start trying to bump this stuff in when it was never there before. They must be hard up for cash if they're having to take handouts from these shady systems.

Quote   Quote: Originally Posted by Borg 386 View Post
One disturbing trend we're seeing is a lot of companies, that in the past had nothing attached to their free software, are now offering such things (or in some cases, trying to sneak them by) such as the Ask toolbar (just an example).
My System SpecsSystem Spec
08 Mar 2011   #10
pparks1

Windows 7 Ultimate x64
 
 

Remember that many of these companies "are hard up for cash", they give away their software free.
My System SpecsSystem Spec
Reply

 OpenCandy




Thread Tools




Similar help and support threads
Thread Forum
Does anyone here know how to block spyware?...... especially OpenCandy
I just imaged a new drive on my PC. I downloaded a lot of the tools that I have been using for years.... VLC player, MPC-HC, Media Info, handbrake, imgburn, stream transport, etc. etc. Most of this stuff is freeware/shareware type stuff. To my surprise, there is a new form of spyware which...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:42.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App