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#21
I just removed it, restart
then scan again, the same thing is detected again ...
I just removed it, restart
then scan again, the same thing is detected again ...
Hi,
I just thought of one other trick we might try. Please download this file to your Desktop, double-click it and then click YES - I'm hoping we can repair your registry, which is where the issue seems to lie. Try this before the ESET scan, and see if you can manually restart the firewall.
http://download.bleepingcomputer.com/reg/FixNCR.reg
Regards,
Golden
Hi Golden,
The regfix doesn't work ... And I finish a scan using ESET, well it shows multiple threats and I already removed them ... Still firewall doesn't work ...
Do a scan again using malware bytes and it shows that no malware is found ...
Should I check into the 'Windows Firewall Authorisation Driver' ? Because windows seems to detect problem about that particular driver, state that its not working properly ...
After the ESET online scan, the same problem happen again, threat is removed, I restarted and I cant open windows ... Have to use system restore again back to the point I havent do the ESET scan ... However later I use Malwarebytes to do quick scan, it does not detect any threat ...
Hi,
Well, I think the best option now is probably a clean install - your system seems heavily infected as each tools finds remnants of malware. We could spend days on this and still not be 100% sure its completely clean, whereas a clean install will sort it out in a matter of hours.
My recommendation is to bite the bullet and perform a clean install, wiping the hard drive at the same time using CLEAN ALL:
Clean Install Windows 7
Let us know if you need help with this.
Regards,
Golden
Hi,
Thats correct : cleasn install = formay and reinstallation of everything. Given Jacees info, I would be even more inclined to that route.
Regards,
Golden