0x0000000A irql_not_less_or_equal

[Jason Jung]

Alienware M15x 0x0000000A is back

I'm using Alienware M15x - i7 720/ GTX260M/ 4g

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? nope T_T
- an OEM or full retail version? i got the OEM but as i want to use Korean ver. i installed the windows 7 ultimate K x64

- What is the age of system (hardware)? 3-4 months
- What is the age of OS installation (have you re-installed the OS?) i reinstalled the OS a day after i purchased



Hello there..
It's so greatful i found this forum finally.

it's been killing me since a month ago.

0x0000000a(0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80003a836e0)
irql_not_less_or_equal

mostly this error and keeps coming out randomly (there is another bluescreen error also but can remember)

i'm from korea so i'm using korean ver. of OS
since a month ago it strangles me everytime.

i thought it happens when the system uses graphic card such as 3d games, photoshop, autocad, 3dmax and so on.

but i found it happens randomly cause it appeared while copying data from C: to external HDD and explorer as well.


what i have done so far is.. that

- called dell service center to change graphic card and RAM (they are new now)
- windows hot fix installed
- downgrade graphic card driver from ver. 260 to 256 (but now it's 260 cause it happened after i changed to 256)
- i recently updated BIOS to A08 (i don't know if this happens because cause of this and i tried to find 'how to downgrade a BIOS' but i coudln't even find the old BIOS)
- ran Ccleaner and clean all the stuffs
- recently i purchased HDD dock which provides eSATA without any driver installed (bluescreen appeared 3 times while moving files from eSATA to USB)


I think that's all what i have done so far.

i really really do appreciate if you guys can help me on this T_T
i can't work (autocad, 3dmax etc) cause of this problems

Oh i forgot to mention.. there is one online game from korea. my laptop hangs very often and it's not the bluescreen.

And my memory usage is damn high
after booting - 45% like that.. it goes to 33-35 though later
if i open the explorer and photoshop it goes to 70-80%
i can't do anything even if it's 4g ram
how should i fix this?


Thank you for reading this !
you will be blessed!

If you have any problem with Korean language plz let me translate for you T_T
so sorry for inconvenient

 

[zigzag3143]

I'm using Alienware M15x - i7 720/ GTX260M/ 4g

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? nope T_T
- an OEM or full retail version? i got the OEM but as i want to use Korean ver. i installed the windows 7 ultimate K x64

- What is the age of system (hardware)? 3-4 months
- What is the age of OS installation (have you re-installed the OS?) i reinstalled the OS a day after i purchased



Hello there..
It's so greatful i found this forum finally.

it's been killing me since a month ago.

0x0000000a(0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80003a836e0)
irql_not_less_or_equal

mostly this error and keeps coming out randomly (there is another bluescreen error also but can remember)

i'm from korea so i'm using korean ver. of OS
since a month ago it strangles me everytime.

i thought it happens when the system uses graphic card such as 3d games, photoshop, autocad, 3dmax and so on.

but i found it happens randomly cause it appeared while copying data from C: to external HDD and explorer as well.


what i have done so far is.. that

- called dell service center to change graphic card and RAM (they are new now)
- windows hot fix installed
- downgrade graphic card driver from ver. 260 to 256 (but now it's 260 cause it happened after i changed to 256)
- i recently updated BIOS to A08 (i don't know if this happens because cause of this and i tried to find 'how to downgrade a BIOS' but i coudln't even find the old BIOS)
- ran Ccleaner and clean all the stuffs
- recently i purchased HDD dock which provides eSATA without any driver installed (bluescreen appeared 3 times while moving files from eSATA to USB)


I think that's all what i have done so far.

i really really do appreciate if you guys can help me on this T_T
i can't work (autocad, 3dmax etc) cause of this problems

Oh i forgot to mention.. there is one online game from korea. my laptop hangs very often and it's not the bluescreen.

And my memory usage is damn high
after booting - 45% like that.. it goes to 33-35 though later
if i open the explorer and photoshop it goes to 70-80%
i can't do anything even if it's 4g ram
how should i fix this?


Thank you for reading this !
you will be blessed!

If you have any problem with Korean language plz let me translate for you T_T
so sorry for inconvenient

Love to help but no DMP file was included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Aattach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

 

[Jason Jung]

i don't know how to explain but.. they are all gone T_T i think after Ccleaner, they r all gone.

it happened after cleaning dump files though!

i'm waiting for it to come out but it's not on the move right now..

phew... i think BSOD knows that i'm waiting for it -.-

 

[Jonathan_King]

I apologize, I cannot read the Korean. That limits what info I can use.

I guess I'll have to wait for the dumps. Disable CCleaner for now, and when you get more BSODs, upload them here: http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[Jason Jung]

could u check this out? BSOD hasn't happened but i found this dmp file from reliability index
this dmp was created after the video card crashed and just before previous BSOD occured

i will update the dmp files after i meet it. i'm waiting for it -_-!
thx

 

[Jonathan_King]

Well that was helpful; good work.

The dumps is blaming your video card. Install these updated nVidia drivers: NVIDIA DRIVERS 260.99 WHQL

...Summary of the dumps

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 06:39:45.415 2010 (UTC - 5:00)
System Uptime: 0 days 0:44:06.851
BugCheck 117, {fffffa8009ab7010, fffff8800f9e92bc, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1132bc )
BUGCHECK_STR:  0x117
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[Jason Jung]

Well that was helpful; good work.

The dumps is blaming your video card. Install these updated nVidia drivers: NVIDIA DRIVERS 260.99 WHQL

...Summary of the dumps

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Nov 11 06:39:45.415 2010 (UTC - 5:00)
System Uptime: 0 days 0:44:06.851
BugCheck 117, {fffffa8009ab7010, fffff8800f9e92bc, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1132bc )
BUGCHECK_STR:  0x117
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

what i have done so far is.. that

- called dell service center to change graphic card and RAM (they are new now)
- windows hot fix installed
- downgrade graphic card driver from ver. 260 to 256 (but now it's 260 cause it happened after i changed to 256)
- i recently updated BIOS to A08 (i don't know if this happens because cause of this and i tried to find 'how to downgrade a BIOS' but i coudln't even find the old BIOS)
- ran Ccleaner and clean all the stuffs
- recently i purchased HDD dock which provides eSATA without any driver installed (bluescreen appeared 3 times while moving files from eSATA to USB)

Actually, I have installed-uninstalled and re-installed the updated driver.

Since i updated to ver. 260 it goes worse (BSOD)

let me wait for another BSOD and post here

thx btw

 

[Jonathan_King]

I'll be more than happy to take a look at any dumps you post. However, I have a feeling this is caused by your graphics card.

I recommend that you purchase a new one.

 

[Jason Jung]

Thank you jonathan for your recommendation. I have changed my graphic card and RAM 2 weeks ago. Dell came to fix it but it's still happening here again.

Right now i 've got a hot BSOD appeared 5 mins ago
i attach it plz give me some ideas how to fix this T_T

 

[Jason Jung]

Ohh i forgot to ask. some ppl say to check SFC /scannow
i've tried it but 'access denied'
actually i'm using administrator as user i installed my OS with administrator mode. (meaning i don't do right clicking for administration mode. i just left click then everything is run as administrator)

Do you know why access denied?

 

[Jonathan_King]

As for the SFC, you may try right-click > Run as admin. It can't hurt in any case. If it doesn't work, don't stress it for now. If you're still interested in figuring that out after the BSODs are gone, you can open a new thread and see if anyone has any more ideas.

Remove Daemon Tools, or whatever similar program you may be using. SPTD is a driver used by such programs, notorious for causing BSODs. In your case, SPTD is actually going by the name spek.sys, but it's the same driver.

spek.sys        Sun Oct 11 16:55:14 2009 (4AD24632) - SPTD
aooqdvdy.SYS    Tue Jul 14 17:12:55 2009 (4A5CF4D7) - a dynamic driver SPTD allocates

I am a bit suspicous of Ahnlab anti-virus. First, third-party security products are famous for causing BSODs. Second, I have never heard of it before.

Remove Ahnlab, and replace it with the free Microsoft Security Essentials.

AhnRghNt.sys    Thu Sep 17 04:14:55 2009 (4AB1EFFF)
AhnSZE.sys      Tue Nov 16 06:48:00 2010 (4CE26F70)
ASZFltNt.sys    Wed May 27 22:01:31 2009 (4A1DF07B)
ATamptNt.sys    Wed May 12 22:46:57 2010 (4BEB6821)

Update the following drivers; download links are to the right.

rixdpx64.sys    Fri Jul 27 06:45:50 2007 (46A9CCDE) - Ricoh Card Reader - [URL="http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=ALW_LP_M15X&hidos=WV64&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False"]http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R232289&SystemID=ALW_LP_M15X&servicetag=&os=W764&osl=en&deviceid=13405&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=27&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=334340[/URL]
netw5v64.sys    Thu May 14 11:51:34 2009 (4A0C3E06) - Intel WiFi - [URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19302&ProdId=3062&lang=eng"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19302&ProdId=3062&lang=eng
[/URL]SynTP.sys       Thu Aug 06 21:18:18 2009 (4A7B80DA) - Synaptic touchpad - [url=http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R270953&SystemID=ALW_LP_M15X&servicetag=&os=W764&osl=en&deviceid=16223&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=17&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=399800]Drivers and Downloads[/url]
e1k62x64.sys    Mon Jun 22 14:05:53 2009 (4A3FC801) - Intel Ethernet - [URL="http://www.sevenforums.com/e1k62x64.sys%20%20%20%20Mon%20Jun%2022%2014:05:53%202009%20%284A3FC801%29"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18713&ProdId=3244&lang=eng[/URL]
Acceler.sys     Fri Jun 26 16:56:34 2009 (4A453602) - Accelerometer - [url=http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R251237&SystemID=ALW_LP_M15X&servicetag=&os=W764&osl=en&deviceid=22270&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=41&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=367209]Drivers and Downloads[/url]

If the BSODs persist, upload the new dumps.

...Summary of the dumps

[font=lucida console]
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Tue Nov 16 14:12:19.981 2010 (UTC - 5:00)
System Uptime: 0 days 7:25:56.417
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiPageFault+260
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]