1 min. Blackscreen between Windows Splashscreen and Login

[egon1st]

Hi,

first of all sorry for bad english, im not a native speaker.

When i boot my PC i get a 1 min. blackscreen with cursor between the Windows Splashscreen and the Login Screen.
When i look at the Windows Logs i see a Warning "Kernel-PnP" ID 219 (212) Fehler beim Laden des Treibers \Driver\WUDFRd für das Gerät {C5A047D8-CB5B-40E9-B9E3-316AB06B5A18}\WirelessKeyboardFilter\9&33b25bb&0&01.

The blackscreen is exact 1 min. and i think its because of a windows service trying to restart after one minute? I dont know which windows service belongs to the warning.

Or am i facing two different problems here?

How can i get rid off the blackscreen and this warning?

 

[ICIT2LOL]

Hello and welcome egon first up once booted I would run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary
NB SFC best run for about three scans

 

[egon1st]

i did scannow and checkdisk already but i did it again today 3 times as you said but no errors at all.

i can find the "WirelessKeyboardFilter" from the warning in device manager under keyboard -> wireless keyboard device filter. i already tried to update the driver but it is the newest and i already tried to use an old one and i tried to remove the device completely but didnt change anything.
i still got the warning "Kernel-PnP" ID 219 (212) Fehler beim Laden des Treibers \Driver\WUDFRd für das Gerät {C5A047D8-CB5B-40E9-B9E3-316AB06B5A18}\WirelessKeyboardFilter\9&33b25bb&0&01 and 1 min. blackscreen between windows splashscreen and login.

 

[ICIT2LOL]

Egon forgive my lack of knowledge but does that German text say? I knowit is referring to drivers but just what?

 

[egon1st]

I put the translation in brackets.
The keyboard im using is a microsoft wireless keyboard 3000 v2.0 with microsoft 2,4ghz transreceiver v7.0

"Kernel-PnP" ID 219 (212) Fehler beim Laden des Treibers (failed to load driver) \Driver\WUDFRd für das Gerät (for the device) {C5A047D8-CB5B-40E9-B9E3-316AB06B5A18}\WirelessKeyboardFilter\9&33b25bb&0&01

 

[ICIT2LOL]

Ok mate get into safe mode and run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2 >
Current opinion is that the SFC should be run for at least three scans
if no go then get into the normal boot up and try these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2 > in safe mode if need be
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans


Now you say you are running a Microsoft KB and from my experience with them I find you need to make sure the drivers are ok especially that model so check out this download
https://www.microsoft.com/accessories/en-sg/d/wireless-keyboard-3000

Failing this try another KB even a wired one and see what happens - personally I use a wired one on my main laptops and desktops as it avoids interference from other appliances ie microwave cordless phones which typically use 2.4Ghz as their frequency.

 

[egon1st]

Scannow and diskcheck 3 times: no errors
Superantispyware: no threats (just a lot of tracking cookies but no serios threat)
Anit-malwarebytes: no malware (just one firefox addon which is unsecure)

Maybe i should have said, that im running bitdefender 2016 suite.
I think this already protects me against all malware/spyware stuff as you see.

The link to the microsoft driver is Mouse and Keyboard Center 2.3 but im already using Mouse and Keyboard Center 2.8.

The keyboard is not a new one, im using it for years now. The 1 min. blackscreen started not with a driver change to newer version or anything like that and i already tried an older driver but this doesnt change anything.
http://download.microsoft.com/downl...7A0/MouseKeyboardCenter_64bit_ENG_2.3.188.exe

 

[ICIT2LOL]

Hmm now this is a bit of a puzzle as the latest driver I could find for the KB was what I linked.
Have you tried another KB?? wired or wifi? and did you run that ADW Cleaner?

Those other scanners I linked I use a lot as they do pick up those adwares and other stuff my Kaspersky misses and they also do pick the nasties from time to time and if nothing else keeps the crap off your machine.

 

[egon1st]

I didnt downloaded a KB for the mouse and keyboard center at all.
The mouse and keyboard center was first installed through windows update (optional update).
I think first time it was version 2.4 but i updates itself over the years untill now it shows 2.8 (version 2.8.106.0)
But you can also find it here, thats the one i think: https://www.microsoft.com/accessories/de-de/downloads/mouse-keyboard-center#

I didnt run ADWcleaner because i thought i should only use it when the other scanners found anything, but they didnt. (except the tracking cookies)
I did now, but i only found a unsecure firefox addon, same as the malwarebytes tool found.

I didnt try another kb because i dont know which one.

 

[egon1st]

Ok i rebootet my pc and recognized the 1 min. blackscreen between splashscreen and login screen is gone.
I dont know why. All i did was deleting the tracking cookies found with the cleaner tools you posted.
But i still got the Kernel-PnP 219 warning in the logs.
I guess the two problems dont belong together.
Nevermind.
All i wanted was to get rid off the 1 min. blackscreen, i dont care for the kernel-pnp warning because everything is fine as it is now.
Thanks for the help.

 

[ICIT2LOL]

Now I could be entirely wrong but I think maybe the ADW Cleaner picking that Firefox add on is maybe a half a clue as to why you had the issue because from experience the ADW I use only when I have to because it is a reasonably powerful tool picking up stuff that others have missed or purported to have got rid of and worth keeping in mind for future use.
Now the fact that Firefox has been picke up twice now has me suspicious and I am also wondering if you could try another browser instead unless you already have of course.

I use Chrome now simply because the IE and Edge I do not like or trust anymore as I run both 7 and 10 systems.

 

[egon1st]

i dont think the firefox addon was the reason because i still use it.
it is a youtube unblocker and we need it to watch all music videos because we got geo restrictions to many youtube videos here in germany.
this sucks hard and so everyone in germany is using such addons. there are a few and they all are unofficial. i think thats the only reason the scanners said they are "unsecure"
only thing i did was remove the tracking cookies, the firefox addon is still there and active.

 

[ICIT2LOL]

Ok egon mate I think I shall ask for some ideas on this because whatever I can think of is not working .

 

[ThrashZone]

Hi,
There have been quite a few kernel mode updates here's just the last two we were talking about,
http://www.sevenforums.com/news/400...mary-september-13th-2016-a-2.html#post3286605


https://support.microsoft.com/en-us/kb/3175024

• Known issue 1
  
  After you install this update, you may encounter 0xC0000022 NTLM authentication errors. To resolve this issue, see NTLM authentication fails with 0xC0000022 error for Windows Server 2012, Windows 8.1, and Windows Server 2012 R2 after update is applied.
• Known issue 2
  
  Symptoms
  
  Assume that you are running Enhanced Mitigation Experience Toolkit (EMET) on Windows 7 Service Pack 1 (SP1) on a computer on which update 3175024 is installed. When you try to start an application, the application freezes very early in the process and does not completely start.
  
  Cause
  
  This issue occurs because the Export Address table Filtering (EAF) mitigation is active on the application.

 

[egon1st]

Ok, the 1 min. blackscreen is back on every bootup now.
I dont know why, i didnt change anything. Installed nothing.
This is just so annoying.
I scanned again with the 3 mal/spyware tools.
It found some tracking cookies again, i removed them but this time it doesnt change anything.

 

[ThrashZone]

Hi,
You can post one of these for the record
http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[egon1st]

everything seems fine there.
"fehlerfrei" is healthy.

https://i.imgsafe.org/29b383c3b7.jpg

 

[ThrashZone]

Hi,
If I'm translating correctly C has 25% free space left and D has 6% free space ?
How old are the disks ?

 

[ICIT2LOL]

Just out of curiosity what is that 500MB partition for? am wondering because usually it is around 100MB how did you prepare this drive for install.
On looking again maybe it it would be worth trying disabling the Bitdefender - cannot lose anything by trying.

Edit Just an afterthought have you tired testing the memory yet? it could possibly have errors slowing it down and if you are going to try this use this because it is the one we recommend

RAM - Test with Memtest86+ - one important thing it must be run for at least 8 passes unless it throws errors quite quickly - a good overnight job I find.

 

[egon1st]

Yes, C got 25% and D got 6% free space.
C is my system disk with windows on it. It is a ssd.
D is just a storage disk. It is a hdd.
Both disks are the same age and 4 years old now.

I prepared them with the windows install cd and formatted them in the setup procedure (not the fast format option, the real one), it took the 500mb itself, couldnt change anything about that.

Yes i did Memtest86+ already.
I also tested my Voltages with HWmonitor.
I also tested my System Drive with AS SSD.
I checked my hardware with CPU-Z and GPU-Z.
I tried several benchmarks.
Everything seems just fine, every tool gives me normal values, but the annoying 1 min. blackscreen.